1st Line support Engineer- Onsite

Added 01/04/2026

Essential RequirementsBasic understanding of IT fundamentals (Windows OS, Office 365, email systems)Excellent telephone manner and customer service skillsStrong communication skills with the ability to explain technical concepts to non-technical usersPatient and empathetic approach when dealing with frustrated usersGood organisational skills and attention to detailAbility to multi-task and work in a busy environmentWillingness to learn and ask questions when unsureAvailability to start at short notice. Desirable ExperiencePrevious experience in a customer service or support roleExperience using ticketing systemsBasic knowledge of Active DirectoryFamiliarity with remote support toolsAny IT certifications (CompTIA A+, Microsoft, etc.)GCS is acting as an Employment Business in relation to...

IT Compliance Support Engineer - Hybrid - Banking

Added 17/02/2026

IT Compliance Support Engineer - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting TeamRole - IT Compliance Support EngineerDuration - 6 months with very likely extensionLocation - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf officeRate - £415 per day (Inside IR35)Role IT Compliance Support Engineer to join a development team and act as the primary liaison with internal/external audit, compliance, and IT security counterparts. This role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines,...

Desktop Support Engineer- Onsite

Added 17/02/2026

Key Responsibilities:Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.Provide basic troubleshooting and support for hardware, software, network, and system issues.Log, triage, and manage support tickets, ensuring accurate records of incidents and resolutions.Follow defined procedures and knowledge-base articles to resolve common issues.Escalate complex or unresolved issues to 2nd Line Support or relevant technical teams.Assist with user account management, including password resets and basic access requests.Install, configure, and maintain end‑user devices and approved applications when required.Communicate effectively with users to provide updates, guidance, and expected resolution times.Contribute to documentation and improvement of...

Technical Support Engineer

Added 11/02/2026

Job Title: Technical Support EngineerLocation: Dublin, Ireland (Hybrid) Contract Duration: 11-Month ContractRole OverviewWe are seeking a Technical Support Engineer to deliver exceptional customer support while resolving technical issues related to a cloud-based enterprise platform. This role is customer-facing and requires strong troubleshooting skills, technical aptitude, and the ability to communicate clearly with users at all levels.The successful candidate will develop in-depth knowledge of the platform and associated cloud technologies, follow best practices in case management, and work collaboratively with internal experts to resolve complex technical issues while maintaining high customer satisfaction.Key ResponsibilitiesProvide high-quality technical support to customers via phone, video...

(2nd Line Infrastructure Support)

Added 20/04/2026

One of our clients is seeking an experienced Patch & Vulnerability Engineer to support a large-scale Windows, VMware, Citrix, Azure hybrid environment, delivering secure and controlled enterprise patching across on-prem and cloud infrastructure.📍 Preston (Hybrid - 2-3 days onsite) | 📅 12-Month Contract (Outside IR 35) Key SkillsVulnerability management & risk-based patch life cycle (assessment, prioritisation, remediation, validation)WSUS & Tanium for enterprise patch deployment (Must Have)Windows Server, VMware, CitrixAzure & M365 supportActive Directory, Group Policy, DNS, VPN, MFAAV / endpoint security & SAN awarenessITIL / ITSM change management (RFCs)Patch testing, deployment & validation in production environmentsSummaryExcellent opportunity for an infrastructure...

Desktop Support

Added 18/02/2026

The RoleWe are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment.As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced...

Senior Software Engineer/Data Platform Engineer (Databricks, Graph, APIs)

Added 30/04/2026

Senior Software Engineer / Data Platform Engineer (Databricks, Graph, APIs)Location: Philadelphia, PA The team sits within the network technology organisation and is responsible for building advanced data platforms that support digital twin capabilities across the access network. The group combines network design data, telemetry, mapping technologies, and graph intelligence to improve troubleshooting, planning, operational efficiency, and market competitiveness.The team works on highly scalable engineering products including large data pipelines, graph databases, APIs, and mapping platforms. Their work enables smarter network decisions, faster fault resolution, and better use of operational resources.This is a technically strong team focused on solving complex real-world...

Controls Engineer

Added 03/06/2026

Controls Software Engineer - Structured TextIndustrial Robotics Program | Contract Engagement | Seattle, WA or Boston, MA (On-Site) | Immediate Start About the OpportunityWe are hiring a Controls Software Engineer to join a high-impact engineering team supporting a large-scale industrial robotics program at one of the world's leading e-commerce and logistics companies. The program operates a fleet of over 1,000 robotic pick-and-place workcells across global fulfillment centers today, scaling to 5,000-6,000 machines by 2027.This is a hands-on, technically deep contract engagement with strong likelihood of extension. You will work inside a small, tight-knit team of controls and software engineers responsible...

Controls Engineer

Added 03/06/2026

Controls Software Engineer - Structured TextIndustrial Robotics Program | Contract Engagement | Seattle, WA or Boston, MA (On-Site) | Immediate Start About the OpportunityWe are hiring a Controls Software Engineer to join a high-impact engineering team supporting a large-scale industrial robotics program at one of the world's leading e-commerce and logistics companies. The program operates a fleet of over 1,000 robotic pick-and-place workcells across global fulfillment centers today, scaling to 5,000-6,000 machines by 2027.This is a hands-on, technically deep contract engagement with strong likelihood of extension. You will work inside a small, tight-knit team of controls and software engineers responsible...

Network Engineer

Added 03/06/2026

Job Title: Network EngineerCompany:Telecom Job Description:We're seeking a skilled Network Engineer to support the nationwide deployment and maintenance of virtual Cable Modem Termination Systems (vCMTS) and Remote PHY (RPHY) turn-ups. This cutting-edge, cloud-based vCMTS technology replaces traditional analog hardware, enabling faster speeds, improved network performance, ensuring reliable activation of next‑generation access network (NGAN) platforms. As part of the NGAN Operations Team, the engineer will be responsible for vCMTS platform stand‑up, including software installation, system validation, network configuration, and ongoing maintenance. By shifting core CMTS functions to edge compute infrastructure, This role demands deep expertise in production operations within a 24x7...

Network Engineer

Added 03/06/2026

Job Title: Network EngineerCompany:Telecom Job Description:We're seeking a skilled Network Engineer to support the nationwide deployment and maintenance of virtual Cable Modem Termination Systems (vCMTS) and Remote PHY (RPHY) turn-ups. This cutting-edge, cloud-based vCMTS technology replaces traditional analog hardware, enabling faster speeds, improved network performance, ensuring reliable activation of next‑generation access network (NGAN) platforms. As part of the NGAN Operations Team, the engineer will be responsible for vCMTS platform stand‑up, including software installation, system validation, network configuration, and ongoing maintenance. By shifting core CMTS functions to edge compute infrastructure, This role demands deep expertise in production operations within a 24x7...

Cloud Security Engineer - Contract

Added 03/06/2026

Cloud Security EngineerWe are looking for a Cloud Security Engineer to support the security of our clients cloud platforms and modern infrastructure environments. This role will work closely with technology and engineering teams to help identify, assess, and mitigate security risks while promoting security best practices across cloud-native and containerised environments.The successful candidate will bring a strong foundation in information security, a collaborative mindset, and a passion for continuous learning in cloud and infrastructure security. Key ResponsibilitiesSupport the implementation and maintenance of security controls across cloud environments.Collaborate with engineering and operational teams to enhance the security of cloud-based services and...

MongoDB Site Reliability Engineer

Added 02/06/2026

MongoDB SRE (AVP) - Knutsford (Hybrid)Are you a MongoDB expert ready to step into a true engineering role? Join a global team modernising a large‑scale database estate and move beyond repetitive DBA work.What You'll DoOwn MongoDB operations end‑to‑end (clusters, sharding, replica sets, backups).Troubleshoot and resolve complex production issues across L1-L3.Build automation using Python, Ansible, TDD, Agile.Improve observability with better monitoring, alerting, and performance insights.Reduce toil by engineering tools and automation that transform the platform.Required SkillsDeep MongoDB administration expertise.Strong experience with Ops Manager and backup tooling.Solid troubleshooting and production support capability.SRE fundamentals and an automation‑first mindset.Hands‑on Python and Ansible experience.Observability experience...

Microsoft SQL Database Site Reliability Engineer

Added 02/06/2026

Step into a high‑impact engineering role where you'll shape the future of Microsoft SQL operations at enterprise scale. As a Database SRE, you'll combine deep SQL Server expertise with modern SRE practices to build a more reliable, automated, and observable database platform for one of the world's largest financial institutions. What You'll DoLead SQL Engineering - Solve complex SQL Server 2016-2022 challenges across availability, tuning, performance, and architecture.Shape the MSSQL SRE practice - Influence standards, patterns, SLIs/SLOs, and operational models for the SQL estate.Act as the top technical escalation - Provide expert‑level guidance on incidents, root cause, and long‑term fixes.Drive...

Azure Site Reliability Engineer

Added 29/05/2026

Azure Site Reliability Engineer (SRE)Location: Glasgow / Knutsford (Hybrid- 2 days a week in office)Team: 6 UK / 5 IndiaEnvironment: Part of a wider multi‑cloud engineering organisation (Azure, AWS, GCP)Growth: Significant technical development opportunities across cloud engineering, automation, and platform build Role OverviewWe are looking for a hands‑on Azure SRE who can design, build, and automate enterprise‑grade Azure Landing Zones and cloud governance frameworks. This is not an application development role - it is a platform engineering role focused on controls, policies, guardrails, IaC, and DevOps automation.You will work as part of a global SRE function, collaborating with engineers in...