Service Operations Engineer (2nd Line Support)

Added 02/07/2026

Service Operations Engineer (2nd Line Support)One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex incidents, maintain IT infrastructure, manage system patching, and ensure services are delivered in line with agreed SLAs. You will also work closely with 1st and 3rd Line Support teams, customers, and third-party vendors to deliver high-quality technical support.📍 Location: Stoke-on-Trent💼 Job Type: Permanent🔒 Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC).Essential Skills:Strong experience in 2nd Line IT SupportExperience working within...

Technical Analyst /L2 support Engineer

Added 24/06/2026

We are looking for an experienced Technical Analyst to join a large-scale Identity & Access Management (IAM) programme within a highly regulated enterprise environment.This role will focus on supporting and maintaining critical IAM services, investigating incidents, troubleshooting provisioning and authentication issues, and working closely with engineering teams to deliver service improvements.📍 Remote 📅 6-Month Initial Contract | Potential Extension💰 Competitive Day RateKey Skills & ExperienceMicrosoft Identity Manager (MIM) / Forefront Identity Manager (FIM)Identity & Access Management (IAM)Active Directory & Entra IDSQL Server / T-SQLApplication / Production Support (L2/L3)LDAP, Kerberos and NTLM authenticationStrong incident, problem management and root cause analysis skillsResponsibilitiesProvide...

1st Line support Engineer- Onsite

Added 01/04/2026

Essential RequirementsBasic understanding of IT fundamentals (Windows OS, Office 365, email systems)Excellent telephone manner and customer service skillsStrong communication skills with the ability to explain technical concepts to non-technical usersPatient and empathetic approach when dealing with frustrated usersGood organisational skills and attention to detailAbility to multi-task and work in a busy environmentWillingness to learn and ask questions when unsureAvailability to start at short notice. Desirable ExperiencePrevious experience in a customer service or support roleExperience using ticketing systemsBasic knowledge of Active DirectoryFamiliarity with remote support toolsAny IT certifications (CompTIA A+, Microsoft, etc.)GCS is acting as an Employment Business in relation to...

IT Support Engineer (Permanent)

Added 25/03/2026

IT Support Engineer (Permanent role)Dublin (2 days to office per week Hybrid) IT Support Engineer providing 24/7 remote support for multiple clients. You handle incidents, changes, requests, monitoring alerts, daily checks, and VMware/backup infrastructure tasks. You're the go‑to technical contact, solving issues, escalating when needed, and maintaining virtual environments.What you really need:Strong VMware, Windows or Linux server, virtual and backup infrastructure support experience.Solid troubleshooting across laptops, networks, ITSM tools, ITIL understanding.Ability to multitask across 4-5 customers, deliver great customer service, and communicate well.Advantageous: MCSE/CCNA, security knowledge.In short, this is a Hands-on, analytical, customer-focused engineer role who keeps virtual environments healthy...

IT Support - (Microsoft Identity Manager (MIM) - Mandatory)

Added 22/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

L2 Support Analyst - MIM

Added 18/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

(2nd Line Infrastructure Support)

Added 20/04/2026

One of our clients is seeking an experienced Patch & Vulnerability Engineer to support a large-scale Windows, VMware, Citrix, Azure hybrid environment, delivering secure and controlled enterprise patching across on-prem and cloud infrastructure.📍 Preston (Hybrid - 2-3 days onsite) | 📅 12-Month Contract (Outside IR 35) Key SkillsVulnerability management & risk-based patch life cycle (assessment, prioritisation, remediation, validation)WSUS & Tanium for enterprise patch deployment (Must Have)Windows Server, VMware, CitrixAzure & M365 supportActive Directory, Group Policy, DNS, VPN, MFAAV / endpoint security & SAN awarenessITIL / ITSM change management (RFCs)Patch testing, deployment & validation in production environmentsSummaryExcellent opportunity for an infrastructure...

Network Engineer

Added 07/07/2026

Job Title: Network EngineerJob Description:We're seeking a skilled Network Engineer to support the nationwide deployment and maintenance of Comcast's virtual Cable Modem Termination Systems (vCMTS) and Remote PHY (RPHY) turn-ups. This cutting-edge, cloud-based vCMTS technology replaces traditional analog hardware, enabling faster speeds, improved network performance, and enhanced reliability for Xfinity customers, ensuring reliable activation of next‑generation access network (NGAN) platforms. As part of the NGAN Operations Team, the engineer will be responsible for vCMTS platform stand‑up, including software installation, system validation, network configuration, and ongoing maintenance. By shifting core CMTS functions to edge compute infrastructure, Comcast achieves greater agility, cost...

Network Engineer

Added 07/07/2026

Job Title: Network EngineerJob Description:We're seeking a skilled Network Engineer to support the nationwide deployment and maintenance of Comcast's virtual Cable Modem Termination Systems (vCMTS) and Remote PHY (RPHY) turn-ups. This cutting-edge, cloud-based vCMTS technology replaces traditional analog hardware, enabling faster speeds, improved network performance, and enhanced reliability for Xfinity customers, ensuring reliable activation of next‑generation access network (NGAN) platforms. As part of the NGAN Operations Team, the engineer will be responsible for vCMTS platform stand‑up, including software installation, system validation, network configuration, and ongoing maintenance. By shifting core CMTS functions to edge compute infrastructure, Comcast achieves greater agility, cost...

Senior IP Network Engineer

Added 07/07/2026

Senior IP Network EngineerWe are seeking an experienced Network Engineer to design and deliver secure, scalable enterprise network solutions across LAN, WAN, Data Centre and Wireless environments. The role combines technical design, implementation, migration planning and deployment leadership.*Unfortunately this role does not offer sponsorship and candidates must already have the right to work in Ireland Responsibilities:Produce design and implementation documentation.Lead network and security deployments, migrations and cutovers.Work with architects, project managers and security teams.Provide technical consultancy throughout the project lifecycle.Key Skills:Cisco Routing & Switching (Catalyst, Nexus, ACI)BGP, OSPF, EIGRP, VRFs, VLANs, QoS, VXLAN, HSRP/VRRPEnterprise LAN, WAN and Data Centre design...

Optical Network Engineer

Added 06/07/2026

We're partnering with a leading global technology company to hire an experienced Optical Netwrok Engineer for a high-impact contract role. You'll be operating with one of the world's most complex, large-scale optical networks.What you'll be doingOperate and support DWDM optical networks over fibre infrastructure.Handle fibre and optical network events (e.g. fibre cuts, degradation).Ensure traffic protection and restoration, including rerouting and capacity recovery.Perform network device software upgrades on optical platforms:Upgrades are manual / semi‑manual, requiring close operational oversight.Significant coordination required with internal customers and engineering teams.Work is executed within approved change windows with strict change management processes.Identify in‑scope devices, assess impact,...

Network Engineer

Added 26/06/2026

The Network Field Engineer is responsible for the onsite implementation, validation, and troubleshooting of enterprise Wi‑Fi and LAN infrastructure within data center environments. This role requires strong hands-on expertise in wireless networking, switching, and system integration, with a focus on execution quality, performance optimization, and rapid issue resolution.The engineer works closely with project managers, design engineers, and customer teams to ensure deployments meet design intent, operational requirements, and defined performance KPIs.Key ResponsibilitiesSite Assessment & ValidationValidate field conditions against design documentation (floor plans, rack layouts, RF designs)Conduct site surveys, measurements, and documentation when requiredCapture field updates including photos, markups, and design...

Network Engineer

Added 26/06/2026

The Network Field Engineer is responsible for the onsite implementation, validation, and troubleshooting of enterprise Wi‑Fi and LAN infrastructure within data center environments. This role requires strong hands-on expertise in wireless networking, switching, and system integration, with a focus on execution quality, performance optimization, and rapid issue resolution.The engineer works closely with project managers, design engineers, and customer teams to ensure deployments meet design intent, operational requirements, and defined performance KPIs.Key ResponsibilitiesSite Assessment & ValidationValidate field conditions against design documentation (floor plans, rack layouts, RF designs)Conduct site surveys, measurements, and documentation when requiredCapture field updates including photos, markups, and design...

Network Engineer

Added 26/06/2026

The Network Field Engineer is responsible for the onsite implementation, validation, and troubleshooting of enterprise Wi‑Fi and LAN infrastructure within data center environments. This role requires strong hands-on expertise in wireless networking, switching, and system integration, with a focus on execution quality, performance optimization, and rapid issue resolution.The engineer works closely with project managers, design engineers, and customer teams to ensure deployments meet design intent, operational requirements, and defined performance KPIs.Key ResponsibilitiesSite Assessment & ValidationValidate field conditions against design documentation (floor plans, rack layouts, RF designs)Conduct site surveys, measurements, and documentation when requiredCapture field updates including photos, markups, and design...

Network Engineer

Added 26/06/2026

The Network Field Engineer is responsible for the onsite implementation, validation, and troubleshooting of enterprise Wi‑Fi and LAN infrastructure within data center environments. This role requires strong hands-on expertise in wireless networking, switching, and system integration, with a focus on execution quality, performance optimization, and rapid issue resolution.The engineer works closely with project managers, design engineers, and customer teams to ensure deployments meet design intent, operational requirements, and defined performance KPIs.Key ResponsibilitiesSite Assessment & ValidationValidate field conditions against design documentation (floor plans, rack layouts, RF designs)Conduct site surveys, measurements, and documentation when requiredCapture field updates including photos, markups, and design...