IT & Telephony Support Analyst (Contract)

Added 22/07/2026

Role OverviewWe are seeking an IT & Telephony Support Analyst to support the review and analysis of PSTN (Public Switched Telephone Network) lines across NHG sites. This role involves visiting multiple locations to identify where telephone lines are installed, determine their purpose, and document the equipment and services associated with each line.The ideal candidate will have a blend of administrative, communication, and technical IT skills, with experience in telephony and networking. This is a hands-on role that requires site visits, stakeholder engagement, and accurate data collection.Key ResponsibilitiesConduct site visits across NHG locations to investigate and assess PSTN telephone lines.Identify the...

L2 Support Analyst - MIM

Added 18/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

Technical Analyst - Identity & Access Management (IAM)

Added 29/07/2026

We are looking for an experienced Technical Analyst to join a strategic Identity & Access Management (IAM) transformation programme within a leading banking environment.You will provide L2 production support for Microsoft Identity Manager (MIM) and related IAM services, troubleshooting incidents, supporting integration's, and working with engineering teams to deliver permanent fixesLocation: Remote (UK)Contract: 6 Months (Initial With possible extension)IR35: Inside IR35Key Skills:✅ Microsoft Identity Manager (MIM) support experience✅ Strong SQL Server / T-SQL troubleshooting skills✅ .NET application support (logs, configuration, services)✅ Active Directory, LDAP, Kerberos & authentication technologies✅ Incident, problem and change management experience✅ Experience working in enterprise or regulated...

AVP / VP - Technical Systems Analyst (Risk / ESG Data Platform)

Added 05/05/2026

We are hiring AVP and VP level Technical Systems Analysts for a major ESG and Risk data platform transformation programme with a leading financial services organisation in London.This is a hands-on contract role (Inside IR35) focused on delivering a modern, governed data platform supporting Risk, ESG, and regulatory reporting.What you'll doTranslate Risk & ESG requirements into detailed technical specs (TRDs)Design data models (conceptual, logical, physical) and database structuresDefine data lineage, metadata, and governance frameworksSupport data integration, interfaces, and platform designWork with Risk, ESG, Compliance, Data and Engineering teamsContribute to Agile delivery (user stories, testing, implementation)What we're looking for10+ years' experience...

Level 2 Infrastructure Support Engineer

Added 05/08/2026

We are looking for an experienced Level 2 IT Support Engineer with strong technical expertise and excellent management skills. This is a fully onsite, client-facing role that combines hands-on IT support with responsibility for managing and maintaining the client's IT environment. The ideal candidate will be proactive, customer-focused, and confident in delivering high-quality technical support while ensuring the smooth operation of critical IT systems.Key Responsibilities Technical Support & Operations Provide onsite Level 2 technical support.Troubleshoot and resolve hardware, software, network, and systems issues.Support and administer Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive, Azure AD).Manage user provisioning, permissions, and security...

3rd Line Infrastructure Support Engineer

Added 03/08/2026

Job Title: 3rd Line Infrastructure EngineerRole OverviewWe are seeking an experienced 3rd Line Infrastructure Engineer to join our client's technical team. The successful candidate will provide advanced technical support, manage complex infrastructure issues, and deliver solutions across a Microsoft-focused environment.You will act as a senior escalation point for infrastructure incidents, ensuring the stability, security, and continuous improvement of enterprise systems.Key ResponsibilitiesProvide 3rd line technical support and escalation for complex infrastructure issues.Troubleshoot and resolve advanced issues across Microsoft technologies.Manage and support Microsoft 365 (O365) environments, including user services, administration, and troubleshooting.Support and maintain Microsoft Intune for device management, configuration, and compliance.Administer...

Network Support Engineer

Added 23/07/2026

Network Support Engineer📍 Dublin, Ireland (Fully Onsite)Join a Leading Networking & Cybersecurity TeamAre you passionate about networking technologies and looking to build your career in a fast-paced, enterprise-scale environment?We are partnering with a leading network and cybersecurity solutions provider to recruit a Network Support Engineer to join their growing Dublin-based team. This is a fantastic opportunity to work alongside experienced engineers, supporting complex customer environments and gaining exposure to cutting-edge networking technologies.What You'll Be DoingAs part of a high-performing Network Operations Centre (NOC), you will:Provide Level 1 and Level 2 support for customer network environmentsTroubleshoot and resolve network incidents and...

Network Support Engineer

Added 07/07/2026

We're seeking a Network Support Engineer to join a renowned IT services and digital infrastructure company. This is an exciting role for any person looking continue a career in networking and security technologies. It will involve interaction with some of the country's leading technical architects and design engineers in the Aruba Clearpass and Juniper arenas. What you'll be doingSupport customers' Juniper and Aruba network / security environmentsProvide first and second level support for all reported incidentsIncident management from initial customer engagement to resolution ensuring adherence to SLA's. Troubleshooting of such incidents utilising vendor partners for technical assistance and other team...

Service Operations Engineer (2nd Line Support)

Added 02/07/2026

Service Operations Engineer (2nd Line Support)One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex incidents, maintain IT infrastructure, manage system patching, and ensure services are delivered in line with agreed SLAs. You will also work closely with 1st and 3rd Line Support teams, customers, and third-party vendors to deliver high-quality technical support.📍 Location: Stoke-on-Trent💼 Job Type: Permanent🔒 Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC).Essential Skills:Strong experience in 2nd Line IT SupportExperience working within...

Level 2 IT Support

Added 23/07/2026

Level 2 IT Support Engineer📍 Dublin 22 (Fully Onsite) | 🏢 Full-Time PermanentJoin a Growing MSP Supporting Enterprise ClientsAre you a customer-focused IT professional with a passion for Microsoft technologies and delivering exceptional support?We are partnering with a rapidly growing Managed Service Provider (MSP) to recruit a Level 2 IT Support Engineer for a fully onsite, client-facing position based in Dublin 22. This is an excellent opportunity to work directly with a key enterprise client, providing hands-on technical support while building strong stakeholder relationships and contributing to ongoing IT improvements.What You'll Be DoingDeliver high-quality Level 2 technical support across hardware,...

IT Support - (Microsoft Identity Manager (MIM) - Mandatory)

Added 22/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

(2nd Line Infrastructure Support)

Added 20/04/2026

One of our clients is seeking an experienced Patch & Vulnerability Engineer to support a large-scale Windows, VMware, Citrix, Azure hybrid environment, delivering secure and controlled enterprise patching across on-prem and cloud infrastructure.📍 Preston (Hybrid - 2-3 days onsite) | 📅 12-Month Contract (Outside IR 35) Key SkillsVulnerability management & risk-based patch life cycle (assessment, prioritisation, remediation, validation)WSUS & Tanium for enterprise patch deployment (Must Have)Windows Server, VMware, CitrixAzure & M365 supportActive Directory, Group Policy, DNS, VPN, MFAAV / endpoint security & SAN awarenessITIL / ITSM change management (RFCs)Patch testing, deployment & validation in production environmentsSummaryExcellent opportunity for an infrastructure...

Technical Account Manager

Added 10/08/2026

We are seeking an experienced Technical Account Manager to act as the primary relationship owner for a portfolio of clients. This is a client-facing role that combines relationship management, technical understanding, and strategic planning.Key ResponsibilitiesAct as the primary contact for senior management and key stakeholders within client organisations. Build trusted relationships and develop a strong understanding of each client's business, technology environment, and future plans. Lead regular client review meetings and ensure actions, risks, and recommendations are documented and delivered. Identify technical risks, recurring service issues, lifecycle concerns, and improvement opportunities. Work closely with Service Desk, Professional Services, and technical...

Technical Delivery Manager

Added 07/08/2026

Role: Technical Delivery ManagerLocation: Dublin, Ireland (Hybrid) We're partnering with an innovative technology company seeking a Technical Delivery Manager to lead the delivery of a complex enterprise SaaS platform.This role is ideal for someone who enjoys coordinating cross-functional engineering teams, driving release management, resolving delivery challenges, and ensuring high-quality software reaches customers reliably. Key ResponsibilitiesCoordinate releases across Development, QA, Staging, and Production environments.Drive delivery plans, manage dependencies, and remove blockers.Lead release readiness, bug triage, and stakeholder communication.Participate in major incident management and post-incident reviews.Collaborate with Product, Engineering, DevOps, QA, and customer-facing teams.Support successful customer deployments and operational excellence initiatives.Requirements7+ years'...

Salesforce Technical Architect

Added 06/08/2026

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact? Note: This role is based out in Livingston OR London (2days/week in office) What you'll do: Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds) Drive adoption of best practices and support a community of...