IT Helpdesk Support Engineer

Level 2 Infrastructure Support Engineer

Added 05/08/2026

We are looking for an experienced Level 2 IT Support Engineer with strong technical expertise and excellent management skills. This is a fully onsite, client-facing role that combines hands-on IT support with responsibility for managing and maintaining the client's IT environment. The ideal candidate will be proactive, customer-focused, and confident in delivering high-quality technical support while ensuring the smooth operation of critical IT systems.Key Responsibilities Technical Support & Operations Provide onsite Level 2 technical support.Troubleshoot and resolve hardware, software, network, and systems issues.Support and administer Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive, Azure AD).Manage user provisioning, permissions, and security...

3rd Line Infrastructure Support Engineer

Added 03/08/2026

Job Title: 3rd Line Infrastructure EngineerRole OverviewWe are seeking an experienced 3rd Line Infrastructure Engineer to join our client's technical team. The successful candidate will provide advanced technical support, manage complex infrastructure issues, and deliver solutions across a Microsoft-focused environment.You will act as a senior escalation point for infrastructure incidents, ensuring the stability, security, and continuous improvement of enterprise systems.Key ResponsibilitiesProvide 3rd line technical support and escalation for complex infrastructure issues.Troubleshoot and resolve advanced issues across Microsoft technologies.Manage and support Microsoft 365 (O365) environments, including user services, administration, and troubleshooting.Support and maintain Microsoft Intune for device management, configuration, and compliance.Administer...

Network Support Engineer

Added 23/07/2026

Network Support Engineer📍 Dublin, Ireland (Fully Onsite)Join a Leading Networking & Cybersecurity TeamAre you passionate about networking technologies and looking to build your career in a fast-paced, enterprise-scale environment?We are partnering with a leading network and cybersecurity solutions provider to recruit a Network Support Engineer to join their growing Dublin-based team. This is a fantastic opportunity to work alongside experienced engineers, supporting complex customer environments and gaining exposure to cutting-edge networking technologies.What You'll Be DoingAs part of a high-performing Network Operations Centre (NOC), you will:Provide Level 1 and Level 2 support for customer network environmentsTroubleshoot and resolve network incidents and...

Network Support Engineer

Added 07/07/2026

We're seeking a Network Support Engineer to join a renowned IT services and digital infrastructure company. This is an exciting role for any person looking continue a career in networking and security technologies. It will involve interaction with some of the country's leading technical architects and design engineers in the Aruba Clearpass and Juniper arenas. What you'll be doingSupport customers' Juniper and Aruba network / security environmentsProvide first and second level support for all reported incidentsIncident management from initial customer engagement to resolution ensuring adherence to SLA's. Troubleshooting of such incidents utilising vendor partners for technical assistance and other team...

Service Operations Engineer (2nd Line Support)

Added 02/07/2026

Service Operations Engineer (2nd Line Support)One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex incidents, maintain IT infrastructure, manage system patching, and ensure services are delivered in line with agreed SLAs. You will also work closely with 1st and 3rd Line Support teams, customers, and third-party vendors to deliver high-quality technical support.📍 Location: Stoke-on-Trent💼 Job Type: Permanent🔒 Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC).Essential Skills:Strong experience in 2nd Line IT SupportExperience working within...

Technical Analyst /L2 support Engineer

Added 24/06/2026

We are looking for an experienced Technical Analyst to join a large-scale Identity & Access Management (IAM) programme within a highly regulated enterprise environment.This role will focus on supporting and maintaining critical IAM services, investigating incidents, troubleshooting provisioning and authentication issues, and working closely with engineering teams to deliver service improvements.📍 Remote 📅 6-Month Initial Contract | Potential Extension💰 Competitive Day RateKey Skills & ExperienceMicrosoft Identity Manager (MIM) / Forefront Identity Manager (FIM)Identity & Access Management (IAM)Active Directory & Entra IDSQL Server / T-SQLApplication / Production Support (L2/L3)LDAP, Kerberos and NTLM authenticationStrong incident, problem management and root cause analysis skillsResponsibilitiesProvide...

Application Support Specialist - C# / SQL

Added 24/08/2026

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support SpecialistRate - £416 per dayDuration - 6 months with very likely extensionLocation - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf officeTech StackT/SQLC# .NETOracleRoleApplication support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.TasksTroubleshooting Applications in the...

Support Specialist

Added 24/08/2026

Support Specialist | Hamburg, Germany6-Month Contract | Extension PossibleJoin a global technology and logistics leader that's redefining how millions of customers receive their orders every day.We're looking for a "Support Specialist" to help drive operational excellence across North and East Germany's last-mile delivery network. In this highly visible role, you'll work with logistics teams, station managers, and delivery partners to identify opportunities, automate processes, and scale innovative solutions that improve safety, quality, cost efficiency, and driver experience.What You'll Do✅ Analyze operational data to uncover improvement opportunities ✅ Lead process optimization and automation initiatives across delivery stations ✅ Collaborate with cross-functional...

Senior Ruby on Rails Support Developer

Added 24/08/2026

About the RoleWe're looking for a Senior Ruby on Rails Support Developer to join a fast-paced product engineering team. This role is focused on production support, troubleshooting, and issue resolution within a complex Rails application.You'll investigate technical issues, work with production data, and deliver practical solutions to business-critical problems. While there may be opportunities to contribute to feature development, your primary focus will be maintaining and supporting a live platform. Key ResponsibilitiesInvestigate and resolve production support issues involving application code and data.Diagnose root causes using logs, monitoring tools, and database analysis.Troubleshoot configuration issues and implement fixes.Identify, document, and resolve software...

Level 2 IT Support

Added 23/07/2026

Level 2 IT Support Engineer📍 Dublin 22 (Fully Onsite) | 🏢 Full-Time PermanentJoin a Growing MSP Supporting Enterprise ClientsAre you a customer-focused IT professional with a passion for Microsoft technologies and delivering exceptional support?We are partnering with a rapidly growing Managed Service Provider (MSP) to recruit a Level 2 IT Support Engineer for a fully onsite, client-facing position based in Dublin 22. This is an excellent opportunity to work directly with a key enterprise client, providing hands-on technical support while building strong stakeholder relationships and contributing to ongoing IT improvements.What You'll Be DoingDeliver high-quality Level 2 technical support across hardware,...

IT & Telephony Support Analyst (Contract)

Added 22/07/2026

Role OverviewWe are seeking an IT & Telephony Support Analyst to support the review and analysis of PSTN (Public Switched Telephone Network) lines across NHG sites. This role involves visiting multiple locations to identify where telephone lines are installed, determine their purpose, and document the equipment and services associated with each line.The ideal candidate will have a blend of administrative, communication, and technical IT skills, with experience in telephony and networking. This is a hands-on role that requires site visits, stakeholder engagement, and accurate data collection.Key ResponsibilitiesConduct site visits across NHG locations to investigate and assess PSTN telephone lines.Identify the...

IT Support - (Microsoft Identity Manager (MIM) - Mandatory)

Added 22/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

L2 Support Analyst - MIM

Added 18/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

Azure DevOps Engineer

Added 03/09/2026

Role Title: Azure DevOps EngineerLocation: Sheffield (Hybrid - 2 days per week onsite)Role Category: Inside IR35 OverviewWe're recruiting for an experienced Azure DevOps Engineer to join the Cybersecurity Product Sustained Engineering team of a leading global financial services organisation.This role offers the opportunity to work on enterprise-scale Azure environments, supporting cloud infrastructure, automation, CI/CD and Infrastructure as Code. You'll work closely with engineering, architecture, security and operations teams to deliver secure, reliable and scalable cloud solutions. ResponsibilitiesDesign, build and maintain Azure infrastructure including Virtual Machines, Virtual Networks, subnets, private endpoints and Azure Storage.Develop and maintain Infrastructure as Code using Terraform,...

Opensource Engineer

Added 03/09/2026

Open Source Workplace Specialist Opportunity My client is expanding its Open Source Workplace environment and is looking for experienced Open Source Specialists to join a growing team supporting critical government IT services. Working within a large-scale corporate services and information services environment, you will help deliver and maintain modern workplace solutions, with a focus on open source technologies and collaboration platforms. What we're looking for:Strong experience with Open Source workplace environmentsHands-on experience with NextcloudExperience supporting and managing workplace servicesKnowledge of enterprise-scale IT environmentsAbility to work closely with technical teams and stakeholdersInterested? Apply or email [email protected] for more details.GCS is acting...