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Job Summary

We are seeking an experienced Senior Application Developer / Systems Analyst to design, develop, implement, integrate, and support enterprise applications and customer interaction solutions. The ideal candidate will work closely with business stakeholders and technical teams to deliver scalable, high-quality solutions aligned with business goals and architectural standards. This role requires strong experience in application development, systems analysis, SDLC, system integrations, and exposure to Contact Center technologies such as IVR, Telephony, CTI, Call Routing, Workforce Management, and Customer Experience platforms.

Key ResponsibilitiesGather and analyze business and technical requirements.Design, develop, test, deploy, and support enterprise application solutions.Participate in all phases of the Software Development Life Cycle (SDLC).Develop high-quality, reusable, and maintainable code.Support application integrations between business systems and contact center platforms.Contribute to application, component, and data architecture design.Monitor application performance and resolve production issues.Support IVR, call routing, customer interaction, and telephony-related applications.Evaluate new technologies and recommend process improvements.Ensure solutions meet quality, security, and architectural standards.Required Technical SkillsSoftware Development (Java, C#, .NET, Python, or similar)System Analysis & Solution DesignAPI Development & IntegrationREST/SOAP ServicesSQL & Database DevelopmentApplication ArchitectureSystem IntegrationTesting & Production SupportSDLC MethodologiesContact Center & TelephonyContact Center PlatformsCall Center TechnologiesIVR (Interactive Voice Response)Telephony SystemsCTI (Computer Telephony Integration)Call RoutingWorkforce Management SolutionsCustomer Experience PlatformsQualificationsBachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).10+ years of experience in software development and systems analysis.Strong experience in enterprise application development and system integrations.Experience supporting or developing Contact Center/Call Center applications is preferred.Strong analytical, problem-solving, and communication skills.Experience working in production support and cross-functional environments.

GCS is acting as an Employment Business in relation to this vacancy.

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Role: BI Administrator - Looker

Job Summary

We are seeking an experienced Looker Administrator to support platform engineering, cloud migration initiatives, data platform modernization, and operational excellence within a large-scale analytics environment. The ideal candidate will have strong expertise in Looker administration, LookML development, BI platform support, cloud technologies, identity management, and performance optimization.

Key Responsibilities

Platform Engineering & Operations

Provide L3/L4 production support for Looker environments across development and production platforms.Lead platform upgrades, releases, patch management, and validation activities.Support GitHub and LookML development workflows, including Dev/Prod deployments and coordination.Troubleshoot and resolve complex performance, scalability, and data modeling issues.Monitor platform health, reliability, and operational performance.

Access Management, Governance & Identity

Implement and maintain automated user provisioning and entitlement management processes.Investigate and resolve access-related issues, including Azure AD synchronization and entitlement discrepancies.Establish governance standards, security controls, and platform usage guidelines.Create and maintain governance documentation and operational procedures.

API Integration & Advanced Analytics Use Cases

Support and administer Looker APIs, including Inline Query APIs, Query ID APIs, and Administrative APIs.Validate platform performance, concurrency, and usage patterns.Enable API-driven analytics initiatives and AI-powered reporting solutions.Collaborate with engineering teams to support dynamic SQL generation and advanced automation requirements.

Cloud Migration & Modernization

Support migration activities from customer-hosted environments to Google-hosted Looker Core.Define, execute, and validate testing strategies for migration initiatives.Participate in proof-of-concept (POC) activities while minimizing platform risk.Ensure platform stability, security, and performance during migration efforts.

Data Platform Modernization

Support query validation and reporting consistency across modern cloud data platforms.Collaborate with data engineering teams to standardize semantic models, query behavior, and performance expectations.Validate data accuracy and reporting outcomes during platform transformation projects.Optimize reporting performance and data accessibility across enterprise analytics environments.

Documentation & Knowledge Transfer

Develop comprehensive documentation, runbooks, operational procedures, and best practices.Conduct knowledge transfer sessions and mentor internal engineering teams.Support long-term platform ownership transition through training and process standardization.Maintain technical documentation for administration, troubleshooting, and operational support.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.5+ years of experience administering Business Intelligence or Analytics platforms.Hands-on experience with Looker administration and LookML development.Strong knowledge of GitHub version control and CI/CD deployment practices.Experience with Azure Active Directory (Azure AD) integration and identity management.Proficiency in REST APIs and platform automation.Experience supporting cloud-based analytics environments.Strong SQL skills and experience troubleshooting complex query performance issues.Excellent problem-solving, communication, and documentation skills.

Preferred Qualifications

Experience with Google Cloud Platform (GCP).Experience with Snowflake and Teradata environments.Knowledge of enterprise data governance and security frameworks.Experience supporting cloud migration and modernization initiatives.Exposure to AI-enabled analytics, automation, and API-driven reporting solutions.

Required Skills

Looker AdministrationLookML DevelopmentGitHub & Version ControlSQL Performance TuningREST APIsAzure ADIdentity & Access Management (IAM)Cloud Analytics PlatformsData GovernanceSnowflakeTeradataDocumentation & Knowledge TransferProduction Support (L3/L4)Platform Upgrades & Release Management

GCS is acting as an Employment Business in relation to this vacancy.

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Systems Engineer

The Opportunity:

We are looking for a hands-on Systems Engineer to join an engineering team supporting a live broadcast production environment.

The immediate focus is on addressing a significant volume of server cybersecurity vulnerabilities and remediation activity. Working closely with senior engineers, this person will take ownership of day-to-day server patching, remediation, troubleshooting, and validation across a complex production environment where stability and attention to detail are critical.

This is a hands-on engineering position, not an architecture or management role. The successful candidate will be comfortable working directly on Linux systems, following established procedures, and taking ownership of assigned remediation work.

What You'll Do:

Perform hands-on patching and maintenance of production Linux servers, including controlled reboots and post-patch validation.

Review cybersecurity vulnerability tickets, understand the underlying issues, and determine appropriate remediation approaches.

Troubleshoot Linux systems and applications within complex production and networking environments.

Coordinate server shutdowns, patching, reactivation, and validation with senior engineering staff.

Maintain clear and accurate documentation of completed remediation and patching activities.

Support occasional Windows server patching and vendor application updates.

Work closely with senior engineers and the broader team to safely reduce the backlog of outstanding vulnerabilities.

Follow established engineering procedures and change-control practices when working on production systems.

What We're Looking For:

The strongest candidates will have 4-7 years of hands-on systems/infrastructure experience, with a strong foundation in Linux administration.

Essential Qualifications:

Strong Linux systems administration experience.

Hands-on experience with production server patching and maintenance.

Experience identifying, troubleshooting, and remediating cybersecurity vulnerabilities.

Ability to troubleshoot systems within complex networking environments.

Experience working carefully and methodically within production environments.

Strong communication skills and the ability to follow established engineering procedures.

Comfortable working directly on servers and performing hands-on remediation activities.

Preferred Qualifications:

Experience with Rocky Linux, CentOS, or RHEL.

Exposure to AWS / EC2.

Scripting experience with Bash, Python, or similar technologies.

Experience with monitoring platforms such as Grafana, Splunk, Dynatrace, or similar tools.

Experience supporting broadcast, media, streaming, or other high-availability production environments.

GCS is acting as an Employment Business in relation to this vacancy.

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JOB DESCRIPTION

Support the day-to-day operations of NBCUniversal's Network Operations Center by ensuring the quality, accuracy, and continuity of live and recorded television programming across multiple broadcast and streaming channels. Monitor on-air content, perform quality control checks, manage playlists, execute commercial insertions, and assist with live events to maintain seamless broadcasts.

Key Responsibilities:

Monitor live and pre-recorded programming to ensure proper audio, video, captioning, and overall broadcast quality.Perform programming quality control, commercial rehearsals, event preparation, and on-air monitoring.Manage and update automation playlists, implementing programming, commercial, and marketing changes as required.Support live event broadcasts and contingency workflows using broadcast automation and playout systems.Execute commercial breaks accurately during live and taped programming.Monitor multiple channel streams simultaneously and identify inconsistencies or technical issues.Verify all content is prepared and ready for transmission before airing.Respond quickly to on-air issues, troubleshoot problems, and coordinate recovery efforts with operations teams.Communicate effectively with production, programming, and technical teams to implement real-time broadcast changes.Assist with master control operations, system migrations, and overall network operations support.Maintain accurate documentation while adhering to company policies and broadcast standards.

Qualifications & Skills:

Knowledge of television production, broadcast operations, live sports/news/entertainment programming, and master control environments.Ability to work effectively in high-pressure, deadline-driven situations.Strong attention to detail and quality control mindset.Experience with live production, broadcast monitoring, automation systems, or control room operations preferred.Excellent communication, teamwork, troubleshooting, and multitasking abilities.Ability to adapt quickly to new technologies, workflows, and software platforms.Dependable, punctual, and able to work flexible schedules including nights, weekends, and holidays in a 24/7 operation.

This role serves as a critical final checkpoint for broadcast quality, ensuring uninterrupted programming and delivering the best possible viewing experience to audiences across NBCUniversal platforms.

GCS is acting as an Employment Business in relation to this vacancy.

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Role- DevOps Engineer

Location: Denver, CO

Job Type: Contract
Contract Duration: 12+ months

About the Role

We are seeking a DevOps Engineer to support a mission-critical production infrastructure environment. This role focuses on Linux server patching, cybersecurity vulnerability remediation, system maintenance, and operational support within a complex, high-availability environment.

This is an excellent opportunity for a hands-on infrastructure professional who enjoys working directly on production systems, performing remediation activities, troubleshooting issues, and ensuring the stability and security of critical services.

Key ResponsibilitiesPerform Linux server patching, upgrades, and maintenance activities.Review and remediate cybersecurity vulnerabilities across production systems.Conduct controlled server reboots and post-maintenance validation testing.Troubleshoot Linux operating systems, applications, and network connectivity issues.Coordinate maintenance activities and system recovery procedures.Maintain accurate documentation of remediation efforts and operational changes.Support occasional Windows server patching and vendor software updates.Collaborate with engineering teams to reduce vulnerability backlogs and improve system security.Required Experience4-7 years of experience in Linux Systems Administration, Infrastructure Support, DevOps, or Production Operations.Hands-on experience patching and maintaining production Linux servers.Experience identifying and remediating cybersecurity vulnerabilities.Strong troubleshooting skills across Linux systems and networking environments.Experience working within critical production environments with change management processes.Strong communication and documentation skills.Preferred QualificationsExperience with Rocky Linux, CentOS, or RHEL.AWS / EC2 exposure.Bash, Python, or other scripting experience.Experience with Grafana, Splunk, Dynatrace, or similar monitoring tools.Background supporting media, streaming, broadcast, or other high-availability environments.

GCS is acting as an Employment Business in relation to this vacancy.

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Linux Administrator

The Opportunity

Looking for a hands-on Linux Administrator to join its engineering team supporting a live broadcast production environment in Centennial, Colorado.

The immediate focus is on addressing a significant volume of server cybersecurity vulnerabilities and remediation activity. Working closely with senior engineers, this person will take ownership of day-to-day server patching, remediation and validation across a complex production environment where stability and attention to detail are critical.

The successful candidate will be comfortable working directly on Linux systems, following established procedures and taking ownership of assigned remediation work.

What You'll Do:

Perform hands-on patching and maintenance of production Linux servers, including controlled reboots and post-patch validation.

Review cybersecurity vulnerability tickets, understand the underlying issue and determine an appropriate remediation approach.

Troubleshoot Linux systems and applications and navigate a complex production networking environment.

Coordinate the shutdown, patching and reactivation of servers with senior engineering staff.

Maintain clear documentation of completed remediation and patching activity.

Support occasional Windows server patching and vendor application updates.

Work closely with senior engineers and the wider team to safely reduce the backlog of outstanding vulnerabilities.

What We're Looking For

The strongest candidates will have 4-7 years of hands-on systems/infrastructure experience, with a strong foundation in Linux administration.

Essential:

Strong Linux systems administration experience

Production server patching and maintenance

Experience understanding and remediating cybersecurity vulnerabilities

Ability to troubleshoot within complex networking environments

Experience working carefully within production environments

Strong communication and ability to follow established engineering procedures

Preferred:

Rocky Linux, CentOS or RHEL experience

AWS / EC2 exposure

Bash, Python or other scripting experience

Grafana, Splunk, Dynatrace or similar monitoring platforms

Experience supporting broadcast, media, streaming or other high-availability production environments

The Right Profile:

We're looking for someone who is still very hands-on technically - someone who is comfortable being the person actually logging into the server, applying the patch, rebooting the system, validating the application and documenting the outcome.

Given the live production environment, the ideal candidate is technically capable, methodical and understands the importance of making controlled changes. They should also be comfortable taking direction from senior engineers and working within established team procedures.

GCS is acting as an Employment Business in relation to this vacancy.

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Broadcast Master Control EngineerRole Summary

We are seeking experienced professionals to support in-studio broadcast master control operations for live sports programming. This role is responsible for ensuring broadcast quality, commercial execution, sponsorship fulfillment, and continuity of live event feeds.

This position is ideal for individuals who are detail-oriented, dependable, and comfortable working in a live broadcast environment during nights, weekends, and holidays, based on event schedules.

Key Responsibilities

Duties include, but are not limited to:

Perform quality assurance (QA) of incoming and outgoing media content to ensure technical and editorial readiness for airOperate within a broadcast master control environment supporting live sports broadcastsEnsure commercial breaks and sponsorship elements air accurately and on scheduleMonitor and verify the integrity of live video and audio feeds throughout broadcastsAdjust and manage playlists and logs in real time, including accommodating schedule changes, delays, and overrunsExecute commercial breaks during live programming with precision and adherence to client requirementsTrack sponsorship placements and ensure contractual obligations are fulfilledProduce and distribute detailed post-event and exception reports to internal stakeholders and clientsCommunicate promptly with operations, engineering, and client teams regarding any on-air issuesMaintain high standards of accuracy, compliance, and professionalism in a fast-paced live environmentRecover from automation errors and operational issues in real time Qualifications & ExperienceRequiredExperience in broadcast master control, transmission, or live media operationsDemonstrated ability to perform real-time QA and troubleshooting during live eventsStrong attention to detail with the ability to manage multiple tasks under time-sensitive conditionsAvailability to work nights, weekends, and holidays based on broadcast schedulesHigh level of professionalism, reliability, and accountability Technologies

Experience with one or more of the following systems is highly desirable:

FloricalImagine Communications (Harris / ADC)Evertz (PowerView, MAGNUM)HarmonicPebbleGrass ValleyRoss Video

GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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Job Description

Looking for an experienced OSP Engineers to support the design, planning, and engineering of advanced fiber optic network deployments across multiple markets. If you enjoy solving complex network challenges, designing scalable fiber infrastructure, and working with cutting-edge telecommunications technologies, we'd love to hear from you. Involved in construction and you will oversee the successful planning, execution, and delivery of fiber network construction projects from concept through completion. Design OSP fiber routes and network infrastructure.

Key Responsibilities

Lead end-to-end deployment of fiber optic network construction projects.Manage engineering firms, construction contractors, and external vendors.Review project scopes, schedules, budgets, and resource plans.Develop construction drawings and engineering packages.Create fiber assignments, splicing plans, and route documentation.Support permitting and utility coordination efforts.Perform capacity planning and network analysis.Collaborate with construction teams during deployment.Maintain GIS records and as-built documentation.Ensure designs comply with industry and company standards.3+ years of OSP engineering or fiber network design experience.Experience designing FTTH, FTTX, Metro, or Backbone Fiber networks.Knowledge of fiber routing, allocation, and splicing concepts.Understanding of aerial and underground network design.Strong analytical and problem-solving skills.Coordinate permitting, construction activities, and project execution.Ensure projects are delivered on time, within budget, and according to quality standards.Track project progress and provide stakeholder updates.Support network acceptance, testing, and operational handoff.Identify project risks and implement mitigation strategies.Collaborate with engineering, operations, and program management teams.

Required Qualifications

5+ years of experience in OSP fiber construction, telecommunications, or network deployment.Strong understanding of fiber optic network infrastructure.Experience managing contractors, vendors, and construction activities.Knowledge of aerial and underground fiber deployment practices.Understanding of permitting, right-of-way, and construction processes.Strong project coordination and communication skills.

Proficiency with Microsoft Excel, Word, and project scheduling tools.

GCS is acting as an Employment Business in relation to this vacancy.

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