Networks & Infrastructure

Senior Business Analyst & QA

Added 10/31/2026

Senior Business Analyst & QA The opportunityKeystone has modernized one application and is planning the next phase across its public safety software estate. We need a hands-on Business Analyst & QA specialist to clarify requirements, execute testing, and help deliver dependable releases while reducing the testing workload on operational teams. You will work with Keystone subject matter experts, development partners, and the central portfolio team.ResponsibilitiesLead focused discovery sessions; document workflows, business rules, customer configurations, and integrations. Translate findings into prioritized requirements and testable acceptance criteria.Maintain requirements and defect backlogs, distinguish release blockers from enhancements, and keep requirements, tests, defects, and...

Customer Support Operations Lead

Added 10/31/2026

Customer Support Operations LeadThe opportunityKeystone is modernizing its public safety software and strengthening customer support. We need a hands-on contractor to build and embed a service management function with shared intake channels, consistent incident handling, practical tooling, and reliable reporting. You will work with Keystone leadership, support staff, subject matter experts, development partners, and the central portfolio team to implement the operating model while maintaining service continuity.ResponsibilitiesAssess current support practices; select and configure suitable ticketing tools. Capture phone and email requests in a shared queue, with clear ownership and tracking through resolution; pilot the approach and expand adoption.Create the service...

IT Support Technician

Added 10/29/2026

We're looking for a hands-on L3 Site Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support,...

Junior Data Analyst

Added 10/29/2026

OverviewAn exciting opportunity has arisen for a Junior Data Analyst to join a large-scale transformation and data migration programme. The successful candidate will support critical data migration activities, ensuring high levels of data quality, validation, reconciliation, testing, and issue resolution.This role is ideal for a hands-on analyst who enjoys working with data, investigating issues, and collaborating with business and technical stakeholders to deliver accurate and reliable outcomes. The position is focused on practical data analysis and migration support rather than data science, machine learning, or AI.Key ResponsibilitiesSupport data migration activities across multiple workstreams.Perform data extraction, validation, reconciliation, and quality assessments.Identify,...

Senior EUC Engineer (Desktop & Endpoint Management)

Added 10/23/2026

London | Financial Services | Hybrid WorkingWe're looking for an experienced Senior EUC Engineer to join a growing Digital Employee Experience team within a global financial services organisation.This is an excellent opportunity for a Desktop, EUC or Endpoint Engineer who enjoys solving complex technical challenges and wants to work in an environment where engineering, automation and service improvement are valued just as highly as operational support.Rather than simply resolving tickets and moving on, you'll be encouraged to investigate root causes, work closely with other technology teams and help deliver long-term improvements that enhance the end-user experience across the organisation.This role...

IT Support Specialist

Added 10/22/2026

We are seeking an experienced IT Support Specialist to provide technical support, infrastructure management, and cloud-based solutions that ensure the security, reliability, and performance of client IT environments. This role will focus on supporting Microsoft technologies, networking, cybersecurity, and end-user systems across multiple client environments.Key ResponsibilitiesProvide remote and on-site technical support across multiple client environments.Manage service requests, incidents, and technical escalations, ensuring timely resolution.Troubleshoot and maintain Microsoft 365, Azure, Entra ID, Windows Server, and Windows 10/11 environments.Plan and support migrations from on-premises infrastructure to Microsoft Azure.Deploy and manage Azure services, including Virtual Machines, Azure SQL, and VPN connectivity.Implement and administer...