Senior EUC Engineer (Desktop & Endpoint Management)
London | Financial Services | Hybrid Working
We're looking for an experienced Senior EUC Engineer to join a growing Digital Employee Experience team within a global financial services organisation.
This is an excellent opportunity for a Desktop, EUC or Endpoint Engineer who enjoys solving complex technical challenges and wants to work in an environment where engineering, automation and service improvement are valued just as highly as operational support.
Rather than simply resolving tickets and moving on, you'll be encouraged to investigate root causes, work closely with other technology teams and help deliver long-term improvements that enhance the end-user experience across the organisation.
The Role
You'll play a key role in supporting and improving the firm's end-user computing environment, working across desktop engineering, endpoint management, virtual desktop technologies and workplace support services.
Responsibilities will include:
- Providing hands-on EUC, Desktop and TechBar support
- Troubleshooting complex Windows, hardware and software issues
- Supporting enterprise endpoint management technologies, including SCCM and modern management platforms
- Managing device builds, imaging, deployments and endpoint configuration
- Supporting Citrix and virtual desktop environments
- Investigating recurring incidents and identifying root causes
- Working with infrastructure and engineering teams to deliver permanent solutions
- Driving continuous service improvement initiatives
- Identifying opportunities for automation and process optimisation
- Maintaining high levels of customer satisfaction within a fast-paced enterprise environment
- Sharing technical expertise and supporting the development of colleagues across the team
Skills & Experience
We're keen to speak with candidates who have experience across several of the following areas:
- Desktop Engineering or EUC Support
- Windows 10 / Windows 11
- SCCM / MECM
- Microsoft Intune
- Endpoint Management
- Citrix Virtual Apps & Desktops
- VDI Technologies
- ServiceNow
- Software Deployment & Packaging
- Device Imaging & Build Management
- Incident & Problem Management
- PowerShell
- Root Cause Analysis
- Automation & Continuous Improvement
Experience within a large enterprise or financial services environment would be advantageous but is not essential.
What We're Looking For
We're interested in engineers who are naturally curious and enjoy understanding how things work.
People who ask:
- Why did this happen?
- How can we prevent it happening again?
- Can this be automated?
- How can we improve the employee experience?
You'll take ownership of technical issues, enjoy collaborating with others and be motivated by delivering long-term improvements rather than short-term fixes.
GCS is acting as an Employment Business in relation to this vacancy.
Senior EUC Engineer (Desktop & Endpoint Management)
Other similar jobs
Popular job searches
Your next job
starts here.
JOB SPECIALISMS
LATEST JOBS
TOP SEARCHES
LOCATIONS
- IT Support & Infrastructure
- Engineering
- Controls & Automation
- Data
- BI & Data Analytics
- Project Management
- IT Audit & Risk
- Network security consultant
- DevOps
- Hardware & Electronics
- Testing & QA
- Software Development
LATEST JOBS
- QA Manager (Counterparty Credi...
- Senior EUC Engineer (Desktop &...
- Senior Business Analyst / Proj...
- IT Business Project Manager (E...
- Machine Learning Engineer
- Applied Scientist
- IT Project Manager - Agile Del...
- Technical Project Manager - IT...
- IAM Project Manager - Identity...
- IT Project Manager - Identity...
- Business Analist - Digital tra...
- IT Support Specialist
TOP SEARCHES
LOCATIONS
- Engineer
- Data Scientist
- Senior Data Scientist
- Head of Data Science
- Trainee Data Scientist
- Data Science Graduate
- Senior Financial Accountant
- Management Accountant
- Cost Accountant
- Civil Engineer
- Senior Civil Engineer
- Civil Design Engineer