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Consumer Duty Product Consultant | Remote 6-Month | Outside IR35 Contract (UK)

Location: Fully remote
Contract: 6 Months intially
IR35: Outside IR35
Day Rate: Competitive

We're supporting a fast-growing FCA-regulated FinTech / DFM that is looking to engage an experienced Compliance / Product Consultant to implement the firms Consumer Duty and Product Governance function.

This is a hands-on delivery role, working closely with Product, Investment, Distribution, Risk and Compliance teams to ensure Consumer Duty requirements continue to be embedded across investment products and services.

Key ResponsibilitiesConduct Fair Value Assessments (FVAs) Review and update Target Market Assessments (TMAs), ensuring alignment with Consumer Duty and PROD requirements.Support Consumer Duty Outcome Testing, including methodology design, MI analysis and reporting.Produce high-quality documentation for Board and Investment Committee reporting.Develop and enhance Consumer Duty MI frameworks and governance processes.Work closely with Product, Investment, Risk & Compliance and Distribution teams to gather evidence and validate assessments.Ensure all documentation is robust, evidence-based and compliant with FCA expectations.Required ExperienceStrong experience within an FCA-regulated investment or wealth management business.Proven experience delivering Consumer Duty initiatives.Hands-on experience completing Fair Value Assessments and Target Market Assessments.Strong understanding of Consumer Duty (PRIN 2A) and PROD regulations.

If this could be of interest, or you'd like to discuss the opportunity further, please apply and I will be get in touch.

GCS is acting as an Employment Business in relation to this vacancy.

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We are seeking a Senior Lab Engineer to be onsite; responsible for maintaining and delivering lab environments that support Technical Assistance Center (TAC), Engineering, QA, Product Development, and Sales teams. The ideal candidate will bring strong systems engineering expertise with VMware ESXi/vSphere, solid Linux and Windows administration skills, foundational Layer 1-3 networking knowledge, and hands-on lab/data center operations experience. This individual will serve as the senior technical resource within the lab, leading projects, mentoring junior technicians, managing escalations, and ensuring lab services are delivered within SLA.

Key Responsibilities

Lab Operations & Support

Own and manage the lab support ticket queue, prioritizing and resolving requests within SLA targets.Build, deploy, and maintain lab environments for TAC, Engineering, QA, and Product teams.Provision and configure switches, wireless access points, virtual machines, traffic generators, and other lab infrastructure.Provide remote access solutions for users requiring lab resources.

Systems Administration & Virtualization

Administer and maintain VMware ESXi/vSphere server environments.Perform VM provisioning, server buildouts, upgrades, troubleshooting, and lifecycle management.Support both Windows and Linux operating systems.Assist with virtualization technologies including VMware and, ideally, Linux KVM environments.

Network & Infrastructure Support

Configure and troubleshoot network connectivity from Layers 1 through 3.Deploy devices into rack environments and configure subnet, gateway, and IP addressing requirements.Support per-rack network configurations and maintain proper documentation.Troubleshoot connectivity issues involving physical connections, switching, routing, and addressing.

Data Center & Lab Management

Perform rack-and-stack activities, cabling, hardware installation, and lab maintenance.Maintain lab organization, equipment inventories, environmental standards, and documentation.Conduct infrastructure audits and support new environment builds.

Leadership & Escalations

Serve as the primary escalation point of contact for lab-related issues.Lead project execution and coordinate work among three onsite Lab Technicians.Provide technical guidance, mentoring, and troubleshooting support to junior team members.Partner with the Senior Network Engineer and Lab Manager to ensure operational excellence.Proactively resolve issues and contain escalations before management involvement is required.

Required Qualifications

Technical Skills

Senior experience in Systems Engineering, Lab Engineering, Data Center Operations, or Infrastructure Support.Strong hands-on experience with:VMware ESXi / vSphereVirtual Machine provisioning and administrationWindows Server and Linux environmentsSolid networking knowledge including:TCP/IPSubnettingVLANsDefault gatewaysDNS/DHCPLayer 1-3 troubleshootingExperience deploying and maintaining servers and network-connected infrastructure.Ability to troubleshoot infrastructure issues from hardware through network layers.

Data Center & Hardware Experience

Rack and stack deployment experience.Cabling, power management, hardware installation, and inventory management.Comfortable working with mechanical tools and hardware components.Experience resolving hardware installation challenges, including use of drills, bits, rails, and handling stripped screws.

Leadership Experience

Experience leading small teams, projects, or technical initiatives.Ability to mentor junior technicians and act as a senior technical resource.Strong documentation, communication, and escalation management skills.

Other Qualifications

Experience with Linux KVM virtualization.Palo Alto Firewall experience.Experience supporting lab environments or data center operations.Familiarity with:Networking (Switching & Wireless)Viavi Traffic GeneratorsWireshark and network testing toolsVMware, Cisco, Microsoft, AWS, or Azure certifications.Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

We are seeking a Senior Lab Engineer to be onsite; responsible for maintaining and delivering lab environments that support Technical Assistance Center (TAC), Engineering, QA, Product Development, and Sales teams. The ideal candidate will bring strong systems engineering expertise with VMware ESXi/vSphere, solid Linux and Windows administration skills, foundational Layer 1-3 networking knowledge, and hands-on lab/data center operations experience. This individual will serve as the senior technical resource within the lab, leading projects, mentoring junior technicians, managing escalations, and ensuring lab services are delivered within SLA.

Key Responsibilities

Lab Operations & Support

Own and manage the lab support ticket queue, prioritizing and resolving requests within SLA targets.Build, deploy, and maintain lab environments for TAC, Engineering, QA, and Product teams.Provision and configure switches, wireless access points, virtual machines, traffic generators, and other lab infrastructure.Provide remote access solutions for users requiring lab resources.

Systems Administration & Virtualization

Administer and maintain VMware ESXi/vSphere server environments.Perform VM provisioning, server buildouts, upgrades, troubleshooting, and lifecycle management.Support both Windows and Linux operating systems.Assist with virtualization technologies including VMware and, ideally, Linux KVM environments.

Network & Infrastructure Support

Configure and troubleshoot network connectivity from Layers 1 through 3.Deploy devices into rack environments and configure subnet, gateway, and IP addressing requirements.Support per-rack network configurations and maintain proper documentation.Troubleshoot connectivity issues involving physical connections, switching, routing, and addressing.

Data Center & Lab Management

Perform rack-and-stack activities, cabling, hardware installation, and lab maintenance.Maintain lab organization, equipment inventories, environmental standards, and documentation.Conduct infrastructure audits and support new environment builds.

Leadership & Escalations

Serve as the primary escalation point of contact for lab-related issues.Lead project execution and coordinate work among three onsite Lab Technicians.Provide technical guidance, mentoring, and troubleshooting support to junior team members.Partner with the Senior Network Engineer and Lab Manager to ensure operational excellence.Proactively resolve issues and contain escalations before management involvement is required.

Required Qualifications

Technical Skills

Senior experience in Systems Engineering, Lab Engineering, Data Center Operations, or Infrastructure Support.Strong hands-on experience with:VMware ESXi / vSphereVirtual Machine provisioning and administrationWindows Server and Linux environmentsSolid networking knowledge including:TCP/IPSubnettingVLANsDefault gatewaysDNS/DHCPLayer 1-3 troubleshootingExperience deploying and maintaining servers and network-connected infrastructure.Ability to troubleshoot infrastructure issues from hardware through network layers.

Data Center & Hardware Experience

Rack and stack deployment experience.Cabling, power management, hardware installation, and inventory management.Comfortable working with mechanical tools and hardware components.Experience resolving hardware installation challenges, including use of drills, bits, rails, and handling stripped screws.

Leadership Experience

Experience leading small teams, projects, or technical initiatives.Ability to mentor junior technicians and act as a senior technical resource.Strong documentation, communication, and escalation management skills.

Other Qualifications

Experience with Linux KVM virtualization.Palo Alto Firewall experience.Experience supporting lab environments or data center operations.Familiarity with:Networking (Switching & Wireless)Viavi Traffic GeneratorsWireshark and network testing toolsVMware, Cisco, Microsoft, AWS, or Azure certifications.Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

We are seeking a Senior Lab Engineer to be onsite; responsible for maintaining and delivering lab environments that support Technical Assistance Center (TAC), Engineering, QA, Product Development, and Sales teams. The ideal candidate will bring strong systems engineering expertise with VMware ESXi/vSphere, solid Linux and Windows administration skills, foundational Layer 1-3 networking knowledge, and hands-on lab/data center operations experience. This individual will serve as the senior technical resource within the lab, leading projects, mentoring junior technicians, managing escalations, and ensuring lab services are delivered within SLA.

Key Responsibilities

Lab Operations & Support

Own and manage the lab support ticket queue, prioritizing and resolving requests within SLA targets.Build, deploy, and maintain lab environments for TAC, Engineering, QA, and Product teams.Provision and configure switches, wireless access points, virtual machines, traffic generators, and other lab infrastructure.Provide remote access solutions for users requiring lab resources.

Systems Administration & Virtualization

Administer and maintain VMware ESXi/vSphere server environments.Perform VM provisioning, server buildouts, upgrades, troubleshooting, and lifecycle management.Support both Windows and Linux operating systems.Assist with virtualization technologies including VMware and, ideally, Linux KVM environments.

Network & Infrastructure Support

Configure and troubleshoot network connectivity from Layers 1 through 3.Deploy devices into rack environments and configure subnet, gateway, and IP addressing requirements.Support per-rack network configurations and maintain proper documentation.Troubleshoot connectivity issues involving physical connections, switching, routing, and addressing.

Data Center & Lab Management

Perform rack-and-stack activities, cabling, hardware installation, and lab maintenance.Maintain lab organization, equipment inventories, environmental standards, and documentation.Conduct infrastructure audits and support new environment builds.

Leadership & Escalations

Serve as the primary escalation point of contact for lab-related issues.Lead project execution and coordinate work among three onsite Lab Technicians.Provide technical guidance, mentoring, and troubleshooting support to junior team members.Partner with the Senior Network Engineer and Lab Manager to ensure operational excellence.Proactively resolve issues and contain escalations before management involvement is required.

Required Qualifications

Technical Skills

Senior experience in Systems Engineering, Lab Engineering, Data Center Operations, or Infrastructure Support.Strong hands-on experience with:VMware ESXi / vSphereVirtual Machine provisioning and administrationWindows Server and Linux environmentsSolid networking knowledge including:TCP/IPSubnettingVLANsDefault gatewaysDNS/DHCPLayer 1-3 troubleshootingExperience deploying and maintaining servers and network-connected infrastructure.Ability to troubleshoot infrastructure issues from hardware through network layers.

Data Center & Hardware Experience

Rack and stack deployment experience.Cabling, power management, hardware installation, and inventory management.Comfortable working with mechanical tools and hardware components.Experience resolving hardware installation challenges, including use of drills, bits, rails, and handling stripped screws.

Leadership Experience

Experience leading small teams, projects, or technical initiatives.Ability to mentor junior technicians and act as a senior technical resource.Strong documentation, communication, and escalation management skills.

Other Qualifications

Experience with Linux KVM virtualization.Palo Alto Firewall experience.Experience supporting lab environments or data center operations.Familiarity with:Networking (Switching & Wireless)Viavi Traffic GeneratorsWireshark and network testing toolsVMware, Cisco, Microsoft, AWS, or Azure certifications.Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

We are seeking a Senior Lab Engineer to be onsite; responsible for maintaining and delivering lab environments that support Technical Assistance Center (TAC), Engineering, QA, Product Development, and Sales teams. The ideal candidate will bring strong systems engineering expertise with VMware ESXi/vSphere, solid Linux and Windows administration skills, foundational Layer 1-3 networking knowledge, and hands-on lab/data center operations experience. This individual will serve as the senior technical resource within the lab, leading projects, mentoring junior technicians, managing escalations, and ensuring lab services are delivered within SLA.

Key Responsibilities

Lab Operations & Support

Own and manage the lab support ticket queue, prioritizing and resolving requests within SLA targets.Build, deploy, and maintain lab environments for TAC, Engineering, QA, and Product teams.Provision and configure switches, wireless access points, virtual machines, traffic generators, and other lab infrastructure.Provide remote access solutions for users requiring lab resources.

Systems Administration & Virtualization

Administer and maintain VMware ESXi/vSphere server environments.Perform VM provisioning, server buildouts, upgrades, troubleshooting, and lifecycle management.Support both Windows and Linux operating systems.Assist with virtualization technologies including VMware and, ideally, Linux KVM environments.

Network & Infrastructure Support

Configure and troubleshoot network connectivity from Layers 1 through 3.Deploy devices into rack environments and configure subnet, gateway, and IP addressing requirements.Support per-rack network configurations and maintain proper documentation.Troubleshoot connectivity issues involving physical connections, switching, routing, and addressing.

Data Center & Lab Management

Perform rack-and-stack activities, cabling, hardware installation, and lab maintenance.Maintain lab organization, equipment inventories, environmental standards, and documentation.Conduct infrastructure audits and support new environment builds.

Leadership & Escalations

Serve as the primary escalation point of contact for lab-related issues.Lead project execution and coordinate work among three onsite Lab Technicians.Provide technical guidance, mentoring, and troubleshooting support to junior team members.Partner with the Senior Network Engineer and Lab Manager to ensure operational excellence.Proactively resolve issues and contain escalations before management involvement is required.

Required Qualifications

Technical Skills

Senior experience in Systems Engineering, Lab Engineering, Data Center Operations, or Infrastructure Support.Strong hands-on experience with:VMware ESXi / vSphereVirtual Machine provisioning and administrationWindows Server and Linux environmentsSolid networking knowledge including:TCP/IPSubnettingVLANsDefault gatewaysDNS/DHCPLayer 1-3 troubleshootingExperience deploying and maintaining servers and network-connected infrastructure.Ability to troubleshoot infrastructure issues from hardware through network layers.

Data Center & Hardware Experience

Rack and stack deployment experience.Cabling, power management, hardware installation, and inventory management.Comfortable working with mechanical tools and hardware components.Experience resolving hardware installation challenges, including use of drills, bits, rails, and handling stripped screws.

Leadership Experience

Experience leading small teams, projects, or technical initiatives.Ability to mentor junior technicians and act as a senior technical resource.Strong documentation, communication, and escalation management skills.

Other Qualifications

Experience with Linux KVM virtualization.Palo Alto Firewall experience.Experience supporting lab environments or data center operations.Familiarity with:Networking (Switching & Wireless)Viavi Traffic GeneratorsWireshark and network testing toolsVMware, Cisco, Microsoft, AWS, or Azure certifications.Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

We are seeking a Senior Lab Engineer to be onsite; responsible for maintaining and delivering lab environments that support Technical Assistance Center (TAC), Engineering, QA, Product Development, and Sales teams. The ideal candidate will bring strong systems engineering expertise with VMware ESXi/vSphere, solid Linux and Windows administration skills, foundational Layer 1-3 networking knowledge, and hands-on lab/data center operations experience. This individual will serve as the senior technical resource within the lab, leading projects, mentoring junior technicians, managing escalations, and ensuring lab services are delivered within SLA.

Key Responsibilities

Lab Operations & Support

Own and manage the lab support ticket queue, prioritizing and resolving requests within SLA targets.Build, deploy, and maintain lab environments for TAC, Engineering, QA, and Product teams.Provision and configure switches, wireless access points, virtual machines, traffic generators, and other lab infrastructure.Provide remote access solutions for users requiring lab resources.

Systems Administration & Virtualization

Administer and maintain VMware ESXi/vSphere server environments.Perform VM provisioning, server buildouts, upgrades, troubleshooting, and lifecycle management.Support both Windows and Linux operating systems.Assist with virtualization technologies including VMware and, ideally, Linux KVM environments.

Network & Infrastructure Support

Configure and troubleshoot network connectivity from Layers 1 through 3.Deploy devices into rack environments and configure subnet, gateway, and IP addressing requirements.Support per-rack network configurations and maintain proper documentation.Troubleshoot connectivity issues involving physical connections, switching, routing, and addressing.

Data Center & Lab Management

Perform rack-and-stack activities, cabling, hardware installation, and lab maintenance.Maintain lab organization, equipment inventories, environmental standards, and documentation.Conduct infrastructure audits and support new environment builds.

Leadership & Escalations

Serve as the primary escalation point of contact for lab-related issues.Lead project execution and coordinate work among three onsite Lab Technicians.Provide technical guidance, mentoring, and troubleshooting support to junior team members.Partner with the Senior Network Engineer and Lab Manager to ensure operational excellence.Proactively resolve issues and contain escalations before management involvement is required.

Required Qualifications

Technical Skills

Senior experience in Systems Engineering, Lab Engineering, Data Center Operations, or Infrastructure Support.Strong hands-on experience with:VMware ESXi / vSphereVirtual Machine provisioning and administrationWindows Server and Linux environmentsSolid networking knowledge including:TCP/IPSubnettingVLANsDefault gatewaysDNS/DHCPLayer 1-3 troubleshootingExperience deploying and maintaining servers and network-connected infrastructure.Ability to troubleshoot infrastructure issues from hardware through network layers.

Data Center & Hardware Experience

Rack and stack deployment experience.Cabling, power management, hardware installation, and inventory management.Comfortable working with mechanical tools and hardware components.Experience resolving hardware installation challenges, including use of drills, bits, rails, and handling stripped screws.

Leadership Experience

Experience leading small teams, projects, or technical initiatives.Ability to mentor junior technicians and act as a senior technical resource.Strong documentation, communication, and escalation management skills.

Other Qualifications

Experience with Linux KVM virtualization.Palo Alto Firewall experience.Experience supporting lab environments or data center operations.Familiarity with:Networking (Switching & Wireless)Viavi Traffic GeneratorsWireshark and network testing toolsVMware, Cisco, Microsoft, AWS, or Azure certifications.Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.

GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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Job Title: Fiber Engineer

Job Summary

The Network Operations & Asset Management Technician is responsible for supporting the installation, maintenance, troubleshooting, and optimization of telecommunications network infrastructure. This role includes asset management, coordination of materials logistics, preventive maintenance of critical systems, and ensuring network reliability across various transmission technologies and equipment.

Key Responsibilities

Network Operations & Maintenance

Troubleshoot network equipment, isolate faults, and restore services efficiently to minimize downtime.Remove and replace defective modules and components, ensuring proper repair tracking and lifecycle management.Assist in the installation, provisioning, testing, and maintenance of services ranging from DS0 through OC192.Support deployment and testing of network technologies including:Fiber Optic Transmission SystemsEthernet and IP NetworksSONET and Wavelength ServicesNext-Generation technologies such as Edge ComputeInstall and test transmission, switching, and customer premise equipment (CPE).Proactively identify potential risks and problem areas to maintain network integrity.

Infrastructure & Preventive Maintenance

Perform scheduled preventive maintenance and inspections on:HVAC systemsHigh-voltage electrical systemsDC power plants and AC power systems (limited scope)Assist with DC power installations, including tertiary and BDCBB systems.Ensure reliability and efficiency of critical infrastructure that supports network operations.

Asset & Inventory Management

Manage inventory of tools, test sets, spare parts, and network equipment.Coordinate shipping, receiving, and tracking of company and customer materials.Maintain accurate inventory records and ensure timely replenishment of consumables and field materials.Track asset utilization and ensure proper repair and replacement processes.

Documentation & Reporting

Update installation records, logs, and detailed notes within trouble ticketing systems.Record all activities, including provisioning, maintenance, and troubleshooting actions.Provide regular updates, reports, and escalation summaries to management.Ensure all transactional updates are properly documented within company systems.

Systems & Tools Utilization

Utilize industry-standard tools and software for:Network troubleshooting and diagnosticsAsset tracking and inventory managementTrouble ticketing and time tracking systemsAccurately locate, mark, and protect underground outside plant facilities.

Collaboration & Continuous Improvement

Work collaboratively with internal teams and external stakeholders to resolve network issues.Participate in training and coaching to develop technical and system knowledge.Evaluate performance using provided tools and reports, identifying areas of improvement.Support installation, modification, and decommissioning of network infrastructure as needed.

Qualifications

Basic understanding of telecommunications and network infrastructure (Fiber, Ethernet, SONET, IP).Knowledge of AC/DC power systems and critical infrastructure maintenance.Familiarity with diagnostic tools and network troubleshooting processes.Strong organizational and asset management skills.Ability to interpret technical documentation and maintain accurate records.Willingness to learn internal systems (ticketing, provisioning, inventory management).

GCS is acting as an Employment Business in relation to this vacancy.

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Job Description

Skills and Experience

7-10+ years of experience in DevOps, SRE, Platform Engineering, or Cloud InfrastructureStrong hands-on experience with GCP, GKE, Cloud SQL, Firestore, IAM, and service accountsExperience with AWS services such as S3, EC2, CloudFront, Route53, and IAMDeep knowledge of Kubernetes, Docker, Helm, and TerraformExperience with Kubernetes control planes, autoscaling, readiness/liveness probes, cluster upgrades, and workload reliabilityCI/CD expertise using Jenkins, GitHub Actions, Cloud Build, and Git-based release workflowsExperience with RabbitMQ or similar message queue technologiesStrong scripting and automation skills using Bash, Python, and YAMLExperience with secrets management, Workload Identity Federation, RBAC, and secure deployment practicesStrong understanding of networking, load balancing, DNS, CDN, SSL/TLS, and production change managementExperience with monitoring, alerting, observability, SLOs/SLIs, incident response, RCA, and postmortemsStrong operational mindset with the ability to use metrics to improve reliability, deployment quality, and platform performance Typical Tasks and ResponsibilitiesDesign, maintain, and improve scalable cloud infrastructure across GCP and AWSBuild and evolve Terraform, Helm, and automation frameworksLead Kubernetes workload design, cluster upgrades, scaling, and reliability improvementsDesign and maintain CI/CD pipelines using Jenkins, GitHub Actions, and Cloud BuildSupport RabbitMQ-based and event-driven microservice infrastructureImprove monitoring, alerting, anomaly detection, dashboards, and SLO/SLI trackingTroubleshoot complex cloud, networking, Kubernetes, deployment, and infrastructure issuesManage IAM permissions, service accounts, SSL certificates, secrets, and security controlsLead production deployment planning, rollback strategies, and release readiness activitiesParticipate in incident response, RCA, and postmortem follow-upsDrive DevSecOps practices, compliance readiness, vulnerability remediation, and infrastructure governanceDefine and evolve DevOps standards, deployment practices, and operational best practicesMentor DevOps Engineers 1-3 and provide technical guidance through design reviews and knowledge sharingPartner with engineering, QA, video, security, product, and infrastructure teams on planning and execution

Responsibilities

Championing the optimization of the development process to effectively bridge the gap between software development, engineering, and managementDriving the pursuit of continuous improvement with robust continuous integration, development, and deployment pipelinesAdvocating for and overseeing the automation of processes to accelerate the software development processFacilitating effective communication and collaboration between development and operations teams for rapid product developmentMonitoring application performance to anticipate and correct operational issuesCreating and maintaining stable, deployable, and scalable operating environments by continuously improving infrastructureCommanding advanced knowledge of development processes and programming languagesEnsuring adherence to industry standards and best practices for security and compliance throughout the development and operations lifecycleConsistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.

GCS is acting as an Employment Business in relation to this vacancy.

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