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Service Operations Engineer (2nd Line Support)

One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex incidents, maintain IT infrastructure, manage system patching, and ensure services are delivered in line with agreed SLAs. You will also work closely with 1st and 3rd Line Support teams, customers, and third-party vendors to deliver high-quality technical support.

📍 Location: Stoke-on-Trent
💼 Job Type: Permanent
🔒 Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC).

Essential Skills:

Strong experience in 2nd Line IT SupportExperience working within an MSP environmentWindows Server & Microsoft 365Active Directory / Microsoft Entra IDPatch ManagementNetworking (TCP/IP, DNS, DHCP, VPN)VMware and/or Hyper-VAzure and/or AWSPowerShell (desirable)ITIL and ITSM tools (ServiceNow or Jira)

Interested? Apply now with your latest CV.

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We're looking for an experienced Staff Writer to join a global entertainment editorial team on a 12-month contract.You'll create engaging editorial content for a highly engaged fan audience, including features, news, quizzes, and evergreen stories.

Details12-month contractInside IR35London-based (hybrid with flexible remote working)Key ResponsibilitiesWrite editorial features, news, and quizzesDevelop and pitch content ideasCreate engaging, fan-focused storytellingPublish content via CMSRefresh evergreen content using performance insightsAbout YouExperience as a Staff Writer / Features Writer / Editorial WriterStrong portfolio of published entertainment or editorial workExcellent storytelling and writing skillsInterest in entertainment, TV, film, gaming, or pop cultureCMS publishing experience preferred

Apply

Hit apply if interested

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Are you a software engineer who likes your code to move real machines? A major name in robotics and automation is building out the team behind one of the largest robotic deployments anywhere - thousands of automated workcells running across high-volume operations - and is looking for a Controls Software Engineer to help keep that fleet fast, stable, and improving.

This isn't a traditional PLC seat. It's a software role that happens to live in a controls world. Most of the team came up through C and C++ and learned the control platform on the job - so what matters here is real software-engineering ability paired with hands-on experience around machines, motion, and hardware.

What you'll work on

Hunting down and fixing bugs and faults in control software running across a large fleet of deployed machinesPushing rate and throughput improvements through the servo, motion, and state-management layersGetting hands-on with hardware in the lab - servos, drives, sensors, vision, and conveyanceTracing problems through telemetry, logs, and alarms, and owning fixes from root cause to rolloutWriting the change documentation and runbooks that keep fleet-wide deployments safe

The live system is written in Structured Text (CODESYS) on Linux-based industrial PCs, with a move to modern C++ already in flight. It's a big, established codebase - strong software instincts matter as much as controls knowledge.

The two things that really matter

Genuine controls experience - you've written software that drives physical hardware: machine control, motion/servo, robotics, or embedded real-time systems.Strong software development in a modern lower-level language - C, C++, Rust, or Structured Text - with the discipline to work cleanly inside a large, mature codebase.

Nice to have

Structured Text on any platform (CODESYS, TwinCAT, Allen-Bradley, Siemens)Embedded, real-time, or industrial software backgroundMotion/servo control, robotics, or pick-and-place / Cartesian workcell experienceSystem-level Linux; EtherCAT or other industrial fieldbusExperience keeping production or large-scale systems running

Level

Open from strong mid-level engineers (3-5 years) who can own their work, through to seasoned engineers ready to plug straight in. The blend of controls exposure and software ability is what counts - not a specific title.

GCS is acting as an Employment Business in relation to this vacancy.

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We are partnering with a leading global technology organisation to recruit a French -speaking Webinar Content Manager to lead the planning, localisation, and delivery of webinar programmes across the EMEA region.
This is an exciting opportunity for an experienced webinar, content, or marketing professional who enjoys working with cross-functional teams, engaging audiences, and delivering high-quality virtual events

📍 London (Hybrid)
📅 12-Month Contract
💼 Inside IR35

What You'll Do:
* Localise global webinar content for EMEA audiences
* Manage translations and regional content adaptation
* Coach and support internal speakers and SMEs
* Host live webinars in French and English, including audience Q&A
* Coordinate webinar production, rehearsals, and delivery
* Partner with marketing, digital, and production teams to deliver successful campaigns

🔹 What We're Looking For:
* Native French speaker with fluent English
* Proven webinar hosting, production, or virtual events experience
* Strong content localisation and translation management skills
* Experience within B2B SaaS, technology, or digital marketing environments
* Excellent stakeholder management and presentation skills
* Experience with ON24, Zoom Webinar, Webex, or similar platforms

This is a fantastic opportunity to work with a globally recognised brand and deliver impactful webinar experiences across the EMEA region.

If you have a passion for content, webinars, and audience engagement and are looking for your next contract opportunity, we'd love to hear from you.

GCS is acting as an Employment Business in relation to this vacancy.

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Join a leading global banking client on a major Identity & Access Management (IAM) transformation programme.

We're looking for an IAM-focused Developer with strong experience building secure identity solutions, cloud-native applications, and event-driven services

IAM Application Developer | Python | GCP | Banking
📍 London or Sheffield (Hybrid)
📅 6-Month Contract
🏦 Global Banking Environment

✅ Strong IAM experience is essential
✅ Python and cloud-native development background required
❌ Not suited to Java-heavy profiles

💡 Key Skills:
* IAM / Identity Life cycle Management
* Python Development
* REST APIs & Microservices
* Google Cloud Platform (GCP)
* Pub/Sub & Event-Driven Architecture
* OAuth2, OIDC, JWT, SAML
* Terraform / Infrastructure as Code
* Identity Orchestration (Auth0, Okta, WorkOS or similar)
* React & TypeScript (desirable)

🔹 You'll be:
* Building and securing identity APIs
* Developing IAM automation and provisioning workflows
* Creating cloud-native applications and event-driven services
* Working closely with Security, DevOps, and Engineering teams

Interested? Apply now or get in touch for more details.

GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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Controls Engineer - Custom Automation (Greenfield)

📍 Madison, WI

About the Role

CommScope's internal automation team is developing custom, semi-automated manufacturing equipment for a next-generation fiber optic connector product. This is a true greenfield environment-no legacy systems, no existing codebase, and minimal established controls architecture.

As a Controls Engineer, you will build systems from the ground up, writing PLC and Python-based machine control software, developing HMIs, and commissioning equipment through production readiness. This role is ideal for engineers who thrive on ownership, technical depth, and building machines from scratch.

What You'll Do

Develop PLC programs from scratch (Allen-Bradley Studio 5000, Structured Text, Ladder Logic)Build control systems for both PLC-based and Python-driven machinesDesign and configure ProFace HMI interfacesImplement Keyence machine vision systems for inline inspectionIntegrate Epson robotic systems into automation workflowsCreate electrical schematics and panel layoutsConfigure sensors, I/O, and field devicesLead end-to-end debug and commissioning effortsProvide technical mentorship to junior engineersCollaborate with mechanical and process engineers on machine integration

What We're Looking For

Required:

5+ years of controls/automation engineering experienceProven experience writing PLC programs from scratch (greenfield)Strong Structured Text programming skillsExperience with Allen-Bradley (preferred), Beckhoff/TwinCAT, or SiemensHands-on machine commissioning and debug experienceBackground in custom or special-purpose automation equipmentAbility to lead technically and mentor junior engineers

Preferred:

Python programming for automation/machine controlMachine vision experience (Keyence or Cognex)Robotics integration (Epson, FANUC, or KUKA)HMI development (ProFace preferred)Electrical design and panel layout experienceExperience at a system integrator or custom machine builder

GCS is acting as an Employment Business in relation to this vacancy.

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Position Summary

We are seeking an experienced Design Engineer III - Carrier Ethernet / Telecom Network Design to join a high-performing telecom engineering team focused on carrier-grade Ethernet service delivery, fiber transport design, and metro network infrastructure solutions. The ideal candidate will possess strong experience in carrier/service provider networking environments, Layer 2/Layer 3 Ethernet technologies, and fiber-based network design.

This role requires an engineer who is comfortable working in a fast-paced, queue-driven operational environment, designing scalable and resilient Ethernet services for enterprise customers while supporting large-scale telecom infrastructure deployments.

Key ResponsibilitiesDesign and develop carrier-grade Ethernet network services for enterprise and commercial customersCreate detailed network/service designs for:Metro EthernetCarrier EthernetEthernet Private Line (EPL)Ethernet Virtual Private Line (EVPL)Ethernet LAN (ELAN) servicesInternet-based Ethernet servicesProduce detailed service and network diagrams using Microsoft VisioInterpret fiber survey documentation to determine service delivery design pathsAnalyze splice points, fiber routes, optical loss budgets, and serving infrastructureDesign customer connectivity solutions across carrier transport networksSupport Layer 2 and Layer 3 service delivery architecturesWork closely with project managers, operations teams, and engineering groups to support deployments and escalationsPrioritize and manage work queues across assigned regional marketsParticipate in technical troubleshooting and service design discussionsMaintain high standards for design accuracy, scalability, and operational efficiencySupport ongoing network upgrades, migrations, and infrastructure transformation initiativesRespond promptly to operational communications including email, IMs, and engineering requestsRequired Technical SkillsStrong experience with carrier-grade Ethernet and telecom networking environmentsStrong understanding of:Layer 2 Ethernet technologiesLayer 3 routing conceptsCarrier Ethernet servicesMetro Ethernet architecturesExperience designing and supporting:EPLEVPLELANMetro Ethernet servicesStrong understanding offiber optic transport technologies including:Single-mode fiberMulti-mode fiberDWDM technologiesOptical loss budgetsFiber splice points and fiber path analysisExperience interpreting and analyzing fiber survey documentationFamiliarity with carrier-grade routing and switching technologiesExperience working with:Ciena switchesCisco routersNokia routersStrong working knowledge of Microsoft Visio for network/service design documentationAbility to work independently in a fast-paced, task-driven environmentStrong troubleshooting, prioritization, and organizational skillsPreferred Qualifications7+ years of telecom or carrier networking experienceExperience within telecom carriers, ISPs, or service provider environmentsExperience supporting enterprise Ethernet service deliveryFamiliarity with carrier transport and backhaul networksExposure to GIS or telecom inventory/design toolsExperience supporting large-scale fiber network deploymentsPrevious experience in queue-based or production-oriented network design teamsComcast or major telecom carrier experience is highly preferredPreferred Candidate ProfileSelf-driven and proactive engineering professionalStrong analytical and problem-solving skillsComfortable working independently within fully remote environmentsHighly responsive and organized with excellent time management skillsAble to prioritize effectively across multiple tasks and escalationsStrong communication and collaboration abilitiesComfortable adapting to changing operational prioritiesPassion for building scalable, resilient, and carrier-grade network solutions

GCS is acting as an Employment Business in relation to this vacancy.

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We are seeking an experienced Ethernet Network Design Engineer to design, develop, and optimize carrier-grade Ethernet networks within a telecom environment. The role involves end-to-end network design, capacity planning, and implementation support for scalable, high-performance, and resilient data networks supporting enterprise, wholesale, and mobile backhaul services.

Key Responsibilities

Network Design & Architecture

Design and develop carrier-grade Ethernet (L2/L3) network solutions for telecom infrastructureProduce High-Level Design (HLD) and Low-Level Design (LLD) documentsDefine network topology, redundancy models, and resilience strategiesEnsure compliance with industry standards (MEF, IEEE, IETF)

Technology & Protocols

Design solutions leveraging:Ethernet technologies (VLAN, QinQ, EVPN, VPLS, MPLS)Routing protocols (OSPF, IS-IS, BGP)Switching and transport technologiesSupport IP/MPLS backhaul networks and metro Ethernet deployments

Capacity Planning & Optimization

Perform traffic analysis, forecasting, and capacity planningOptimize network performance, scalability, and cost efficiencyIdentify and resolve bottlenecks in network design

Implementation & Support

Provide design support during deployment and integration phasesWork closely with operations, field engineering, and vendorsParticipate in network upgrades, migrations, and transformation programs

GCS is acting as an Employment Business in relation to this vacancy.

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