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JOB DESCRIPTION

Support the day-to-day operations of NBCUniversal's Network Operations Center by ensuring the quality, accuracy, and continuity of live and recorded television programming across multiple broadcast and streaming channels. Monitor on-air content, perform quality control checks, manage playlists, execute commercial insertions, and assist with live events to maintain seamless broadcasts.

Key Responsibilities:

Monitor live and pre-recorded programming to ensure proper audio, video, captioning, and overall broadcast quality.Perform programming quality control, commercial rehearsals, event preparation, and on-air monitoring.Manage and update automation playlists, implementing programming, commercial, and marketing changes as required.Support live event broadcasts and contingency workflows using broadcast automation and playout systems.Execute commercial breaks accurately during live and taped programming.Monitor multiple channel streams simultaneously and identify inconsistencies or technical issues.Verify all content is prepared and ready for transmission before airing.Respond quickly to on-air issues, troubleshoot problems, and coordinate recovery efforts with operations teams.Communicate effectively with production, programming, and technical teams to implement real-time broadcast changes.Assist with master control operations, system migrations, and overall network operations support.Maintain accurate documentation while adhering to company policies and broadcast standards.

Qualifications & Skills:

Knowledge of television production, broadcast operations, live sports/news/entertainment programming, and master control environments.Ability to work effectively in high-pressure, deadline-driven situations.Strong attention to detail and quality control mindset.Experience with live production, broadcast monitoring, automation systems, or control room operations preferred.Excellent communication, teamwork, troubleshooting, and multitasking abilities.Ability to adapt quickly to new technologies, workflows, and software platforms.Dependable, punctual, and able to work flexible schedules including nights, weekends, and holidays in a 24/7 operation.

This role serves as a critical final checkpoint for broadcast quality, ensuring uninterrupted programming and delivering the best possible viewing experience to audiences across NBCUniversal platforms.

GCS is acting as an Employment Business in relation to this vacancy.

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Master Control Operator - Broadcast Operations

Location: Centennial, CO
Work Arrangement: Fully Onsite
Duration: 6 Months Contract
Schedule: 24/7 Operation - Nights, Weekends & Holidays Required

Job Summary

We are seeking a Master Control Operator to support a fast-paced Network Operations Center during a major broadcast systems migration. The ideal candidate will have experience in broadcast operations, master control, television production, or a production control room environment.

This position is responsible for maintaining on-air programming, monitoring multiple channel streams, managing playlists, supporting live events, and ensuring the highest level of broadcast quality.

ResponsibilitiesMonitor on-air programming and broadcast channel streams.Perform quality control checks for audio, video, captions, and picture quality.Maintain and modify on-air playlists and execute programming and commercial changes.Support live events, commercial rehearsals, and contingency operations.Monitor programming continuity and ensure all media is ready for playout.Identify and respond quickly to on-air discrepancies.Support commercial break execution for live and recorded programming.Communicate programming changes clearly to production and operations teams.Work with broadcast automation platforms including SNELL Morpheus and Amagi.Collaborate with Operations Supervisors and other Master Control Operators.Follow Network Operations Center procedures and operational standards.QualificationsHigh School Diploma, relevant certification, Associate's Degree, or equivalent professional experience.Experience in broadcast, television, digital media, post-production, or production control.Understanding of television production and broadcast operations.Strong attention to detail and troubleshooting ability.Ability to remain calm and make quick decisions under pressure.Excellent communication and teamwork skills.Ability to multitask in a deadline-driven environment.Must be available for overnight shifts, weekends, and holidays.Must be willing to work fully onsite in Centennial, CO.Must have unrestricted U.S. work authorization.

GCS is acting as an Employment Business in relation to this vacancy.

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Network Operations / Master Control Operator

Location: Englewood, CO
Work Arrangement: Fully Onsite
Duration: 6 Months Contract
Schedule: 24/7/365 - All Shifts

Position Overview

We are seeking a Network Operations / Master Control Operator to support a high-volume television Network Operations Center. This position will be responsible for monitoring on-air programming, maintaining automation playlists, supporting commercial integration, and responding to transmission and programming issues.

The role is ideal for professionals with experience in broadcast operations, television production, media operations, or control room environments.

ResponsibilitiesMonitor television programming and network channel streams.Maintain and manipulate automated programming playlists.Execute approved program, commercial, and marketing changes.Ensure programming is ready for scheduled playout.Support live broadcasts, special events, and contingency operations.Monitor commercial breaks during taped and live programming.Perform continuous audio, video, captioning, and picture-quality checks.Identify inconsistencies and immediately escalate or resolve issues.Assist with recovery from on-air discrepancies.Communicate clearly with production and operations personnel.Support implementation of new broadcast systems and workflows.Utilize automation platforms such as SNELL Morpheus and Amagi.RequirementsBroadcast, television, digital media, post-production, or related experience.Knowledge of television production and broadcast operations.Excellent attention to detail.Ability to multitask and manage multiple priorities.Strong decision-making skills under pressure.Excellent communication and interpersonal skills.Dependable, punctual, and team-oriented.Ability to work overnight, weekend, and holiday shifts.Fully onsite availability in Englewood, CO.

Plus: Previous Master Control or Production Control Room experience and Spanish proficiency.

GCS is acting as an Employment Business in relation to this vacancy.

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Role Summary

We are seeking Quality Assurance Engineer I (Contractor) professionals to support in-studio broadcast master control operations for MLB Local Media. These roles are based on site in the Denver/Centennial area and are responsible for ensuring broadcast quality, commercial execution, and continuity of live Major League Baseball game feeds.

This position requires individuals who are detail-oriented, dependable, and comfortable working in a live broadcast environment during nights, weekends, and holidays, aligned with MLB game schedules.

Key Responsibilities

Duties include, but are not limited to:

Perform quality assurance (QA) of incoming and outgoing media content to ensure technical and editorial readiness for airOperate within a broadcast master control environment supporting live MLB gamesEnsure key commercial breaks and sponsorship elements air accurately and on timeMonitor and verify the integrity of live video and audio feeds throughout game broadcastsAdjust and manage playlists and logs in real time, including accommodating rain delays or schedule changesRun commercial breaks during live sports programming with precision and adherence to client requirementsTrack sponsorship placements and fulfill contractual obligations during broadcastsProduce and distribute ** detailed post-event and exception reports** to internal stakeholders and clientsCommunicate promptly with operations, engineering, and client teams regarding any on-air issuesMaintain high standards of accuracy, compliance, and professionalism in a fast-paced live environment

Business Need / Investment Justification

This role is critical to maintaining and strengthening our ongoing relationship with our MLB Local Media customer. Ensuring accurate execution of live broadcasts, commercial inventory, and sponsorship fulfillment directly supports client satisfaction, revenue integrity, and long-term partnership growth.

Qualifications & Experience

Required

Experience in broadcast master control, transmission, or live media operationsDemonstrated ability to perform real-time QA and troubleshooting during live eventsStrong attention to detail with the ability to manage multiple tasks under time-sensitive conditionsAvailability to work nights, weekends, and holidays as dictated by MLB schedulesHigh level of professionalism, reliability, and accountability

Preferred

Prior experience supporting live sports broadcasts, ideally MLBFamiliarity with broadcast automation systems and playlist managementExperience generating client-facing operational or compliance reports

Additional Information

This role is ideal for mature, responsible talent capable of working independently in a live broadcast settingFinal details regarding shift structure and weekly hours will be clarified during a Spotlight session with the Hiring Manager

Info on systems/tools used

Most common systems:

Florical (very common in local stations & hubs)Imagine Communications (Harris / ADC) - highly relevantEvertz (PowerView, MAGNUM)HarmonicPebbleGrass ValleyRoss Video

What they do with these tools:

Run and adjust playlistsExecute commercial breaksHandle last‑second timing changesInsert or remove content during live gamesRecover from automation errors in real time

GCS is acting as an Employment Business in relation to this vacancy.

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Role Summary

We are seeking Quality Assurance Engineer I (Contractor) professionals to support in-studio broadcast master control operations for MLB Local Media. These roles are based on site in the Denver/Centennial area and are responsible for ensuring broadcast quality, commercial execution, and continuity of live Major League Baseball game feeds.

This position requires individuals who are detail-oriented, dependable, and comfortable working in a live broadcast environment during nights, weekends, and holidays, aligned with MLB game schedules.

Key Responsibilities

Duties include, but are not limited to:

Perform quality assurance (QA) of incoming and outgoing media content to ensure technical and editorial readiness for airOperate within a broadcast master control environment supporting live MLB gamesEnsure key commercial breaks and sponsorship elements air accurately and on timeMonitor and verify the integrity of live video and audio feeds throughout game broadcastsAdjust and manage playlists and logs in real time, including accommodating rain delays or schedule changesRun commercial breaks during live sports programming with precision and adherence to client requirementsTrack sponsorship placements and fulfill contractual obligations during broadcastsProduce and distribute ** detailed post-event and exception reports** to internal stakeholders and clientsCommunicate promptly with operations, engineering, and client teams regarding any on-air issuesMaintain high standards of accuracy, compliance, and professionalism in a fast-paced live environment

Business Need / Investment Justification

This role is critical to maintaining and strengthening our ongoing relationship with our MLB Local Media customer. Ensuring accurate execution of live broadcasts, commercial inventory, and sponsorship fulfillment directly supports client satisfaction, revenue integrity, and long-term partnership growth.

Qualifications & Experience

Required

Experience in broadcast master control, transmission, or live media operationsDemonstrated ability to perform real-time QA and troubleshooting during live eventsStrong attention to detail with the ability to manage multiple tasks under time-sensitive conditionsAvailability to work nights, weekends, and holidays as dictated by MLB schedulesHigh level of professionalism, reliability, and accountability

Preferred

Prior experience supporting live sports broadcasts, ideally MLBFamiliarity with broadcast automation systems and playlist managementExperience generating client-facing operational or compliance reports

Additional Information

This role is ideal for mature, responsible talent capable of working independently in a live broadcast settingFinal details regarding shift structure and weekly hours will be clarified during a Spotlight session with the Hiring Manager

Info on systems/tools used

Most common systems:

Florical (very common in local stations & hubs)Imagine Communications (Harris / ADC) - highly relevantEvertz (PowerView, MAGNUM)HarmonicPebbleGrass ValleyRoss Video

What they do with these tools:

Run and adjust playlistsExecute commercial breaksHandle last‑second timing changesInsert or remove content during live gamesRecover from automation errors in real time

GCS is acting as an Employment Business in relation to this vacancy.

Read less