Support Specialist

Reference: SP005_1787574126

Support Specialist | Hamburg, Germany

6-Month Contract | Extension Possible

Join a global technology and logistics leader that's redefining how millions of customers receive their orders every day.

We're looking for a "Support Specialist" to help drive operational excellence across North and East Germany's last-mile delivery network. In this highly visible role, you'll work with logistics teams, station managers, and delivery partners to identify opportunities, automate processes, and scale innovative solutions that improve safety, quality, cost efficiency, and driver experience.

What You'll Do

✅ Analyze operational data to uncover improvement opportunities
✅ Lead process optimization and automation initiatives across delivery stations
✅ Collaborate with cross-functional stakeholders and delivery partners
✅ Drive scalable solutions that enhance network performance and customer experience
✅ Support expansion and operational excellence projects across Germany

What We're Looking For

✔ Strong analytical and problem-solving skills
✔ Experience in logistics, operations, program management, or process improvement
✔ Ability to influence stakeholders and deliver large-scale change
✔ Data-driven mindset with a passion for continuous improvement
✔ Willingness to travel up to 25% within Germany

Why Apply?

🌟 Work on high-impact projects within a cutting-edge, technology-enabled delivery network
🌟 Collaborate with industry-leading operations and logistics teams
🌟 Gain exposure to large-scale process optimization and automation initiatives
🌟 Opportunity for contract extension based on performance and business needs

📍 Location: Hamburg (with travel across Germany)
📅 Contract: 6 months, with possibility of extension

Ready to help shape the future of last-mile delivery? Apply today!

GCS is acting as an Employment Business in relation to this vacancy.

COMPETITIVE SALARY
Added 24/08/2026
Reference: SP005_1787574126

Other similar jobs

Application Support Specialist - C# / SQL

Added 24/08/2026

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support SpecialistRate - £416 per dayDuration - 6 months with very likely extensionLocation - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf officeTech StackT/SQLC# .NETOracleRoleApplication support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.TasksTroubleshooting Applications in the...

Learn more

Graphic, PowerPoint, Content Specialist - Japanese Speaking

Added 24/08/2026

Graphic Design, PowerPoint, Content Specialist Role - Hybrid / Canary Wharf - 6 month Contract - Banking Role - Graphic Design, PowerPoint, Content SpecialistIndustry - Banking / Finance Duration - 6 months with very likely extensionLocation - Remote / Canary Wharf - 3 days per week in a Canary Wharf office, LondonRate - £416 per day (Inside IR35)ESSENTIAL - JAPANESE SPEAKINGTasks The candidate will be responsible for creating visually stunning PowerPoint presentations, designing documents, and editing visually appealing videos. Additionally, The candidate will be responsible for writing clear and concise technical documents and creating templates for a Word and PowerPoint...

Learn more

Information Security & ISMS Specialist

Added 18/08/2026

Information Security & ISMS SpecialistThe RoleWe're looking for a hands-on Information Security & ISMS Specialist to help drive and mature our security, compliance, and risk management practices.Working closely with the Information Security Lead and cross-functional teams including Engineering, DevOps, IT, Data Governance, and AI Governance, you'll play a key role in maintaining and improving our ISO 27001-certified Information Security Management System (ISMS).This is not a traditional tick-box GRC role. We're looking for someone who takes ownership, validates controls firsthand, drives continuous improvement, and helps embed security into the day-to-day operation of the business.This is a fully remote within the UK...

Learn more

Field Technician - Fiber Optic Specialist

Added 28/07/2026

JD - Hiring for Leading broadband and Telecom Companies.Job Title: Field Technician - OTDR Fiber Specialist Job Type: Field Based Location : Cheyenne WYContract- 12+ MonthsAbout the Role: We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients.Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments. Identify Fiber...

Learn more

Field Engineer - OTDR Fiber Specialist

Added 28/07/2026

Job Title: Field Engineer - OTDR Fiber Specialist Job Type: Field Based -Location : Des Moines IAContract- 12+ MonthsAbout the Role: We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients.Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments. Identify Fiber count, location, and possible damage using OTDR...

Learn more

Field Technician - OTDR Specialist

Added 23/07/2026

Job Title: Field Engineer - OTDR Fiber Specialist Job Type: Field Based - Location : Des Moines Iowa Contract- 12+ MonthsAbout the Role: We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients.Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments. Identify Fiber count, location, and possible damage...

Learn more

Field Technician - Fiber Optic Specialist

Added 23/07/2026

JD - Hiring for Leading broadband and Telecom Companies.Job Title: Field Technician - OTDR Fiber Specialist Job Type: Field Based Location : Cheyenne WYContract- 12+ MonthsAbout the Role: We are looking for a highly skilled Field Technician to join our team, specializing in OTDR testing, troubleshooting and Fiber optic splicing. The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients.Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre environments. Identify Fiber...

Learn more

Technical Lead (IAM Specialist)

Added 22/07/2026

TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACTSheffield | Hybrid (1-3 Days On-Site)Until 30th November 2026 | High Chance of Extension£600-650 Per Day | Umbrella (Inside IR35)THE PROJECTA global financial services organisation is delivering a large-scale Identity & Access Management (IAM) transformation and is looking for an experienced Technical Lead to help shape and deliver next-generation identity services. This is an opportunity to lead the technical direction of a major enterprise programme, driving secure, scalable IAM solutions across a complex global environment.Lead the technical design and architecture for enterprise IAM solutions.Define and maintain High & Low Level Designs...

Learn more

Technical Lead (IAM Specialist)

Added 21/07/2026

TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACTSheffield | Hybrid (1-3 Days On-Site)Until 30th November 2026 | High Chance of Extension£600-650 Per Day | Umbrella (Inside IR35)THE PROJECTA global financial services organisation is delivering a large-scale Identity & Access Management (IAM) transformation and is looking for an experienced Technical Lead to help shape and deliver next-generation identity services. This is an opportunity to lead the technical direction of a major enterprise programme, driving secure, scalable IAM solutions across a complex global environment.Lead the technical design and architecture for enterprise IAM solutions.Define and maintain High & Low Level Designs...

Learn more

Site Reliability Specialist

Added 17/07/2026

Site Reliability Engineer (SRE) - Level 3Job SummaryWe are seeking a Site Reliability Engineer (SRE) to build, maintain, and support reliable, scalable, and secure cloud platforms. The ideal candidate will have experience with cloud infrastructure, Kubernetes, automation, monitoring, and production support while working closely with engineering teams to improve platform reliability and operational excellence.Key ResponsibilitiesManage and support cloud infrastructure and Kubernetes environments.Automate infrastructure using Infrastructure as Code (IaC).Monitor, troubleshoot, and optimize production systems.Support CI/CD pipelines and deployment automation.Participate in incident response, root cause analysis, and reliability improvements.Collaborate with engineering teams on platform enhancements.Develop automation using scripting and DevOps best practices.Participate...

Learn more

Title: Fiber Engineer - OTDR Specialist

Added 08/07/2026

Title: Fiber Engineer - OTDR Specialist About the Role:We are looking for a highly skilled Field Engineer to join our team, specializing in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting.The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others. Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others)Identify Fiber...

Learn more

Fiber Engineer - OTDR Specialist

Added 08/07/2026

Title: Fiber Engineer - OTDR Specialist About the Role:We are looking for a highly skilled Field Engineer to join our team, specialising in OTDR (Optical Time Domain Reflectometer) testing and Fiber Optic Network troubleshooting.The Field Engineer will be responsible for diagnosing, troubleshooting, and repairing Fiber optic links in large-scale data centre environments. The role involves extensive travel to customer sites, including major clients such as Amazon, Comcast, Google, Microsoft, Meta, and others. Key Responsibilities:Conduct OTDR testing to diagnose defects, breaks, and bends in Fiber optic cables on large Data Centre Sites like (Amazon, Comcast, Google, Microsoft, Meta, and others)Identify Fiber...

Learn more

Site Acquisition Specialist

Added 08/07/2026

Site Acquisition Specialist is responsible for managing wireless site acquisition activities from initial site identification through project completion. This includes obtaining properly leases, coordinating zoning and permitting, working with municipalities and landlords, and processing all project milestones through AT&T's LMPS system. The role supports wireless network deployment projects for AT&T and T-Mobile while partnering with internal teams, contractors, and customers to remain on schedule.Required experience:Site leasingZoning applicationsPermittingMunicipal approvalsLandlord negotiationsUnderstanding wireless cell site development processExperience coordinating with engineering, construction, and general contractorsDay To Day Duties:Manage the complete site acquisition process for assigned projectsSubmit and track projects through AT&T LMPS systemObtain and...

Learn more

Mainframe DB2 System Specialist

Added 02/06/2026

Mainframe DB2 System Specialist - Knutsford or GlasgowJoin our Mainframe Engineering function as a DB2 System Specialist, where you'll take ownership of installing, configuring, and maintaining IBM DB2 systems that power mission‑critical banking platforms. This is a hands‑on, engineering‑focused role for specialists who thrive on performance, reliability, and automation at scale. What You'll DoInstall and maintain IBM DB2 - Lead installation, upgrades, and maintenance of DB2 and related tooling (DB2 CA, DB2 Connect, Data Studio).Optimise system performance - Tune, monitor, and troubleshoot DB2 subsystems to ensure high availability and efficiency.Engineer mainframe automation - Reduce manual effort and operational risk by...

Learn more

UX Developer & Scoping Specialist

Added 29/05/2026

We are looking for a UX-focused professional to lead design and scope management for a knowledge base project. This role is critical in ensuring clarity of requirements, usability excellence, and maintaining development focus throughout the project lifecycle.Key ResponsibilitiesDesign intuitive and user-friendly UX for a knowledge base platformDefine and manage project scope, ensuring alignment with business objectivesTranslate requirements into clear design specifications and workflowsCollaborate closely with engineering teams to keep development focused and efficientIdentify and prioritize features to support timely deliveryIterate on designs based on feedback and usability considerationsRequired Skills & ExperienceProven experience in UX design, preferably for web or knowledge-based...

Learn more
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.