3rd Line EUC Support Engineer - Contract Role

Added 21/10/2026

Role - 3rd Line EUC Support EngineerDuration - 6 months with very likely extensionLocation - Billingham, onsite 5 days a weekSpec - We're seeking an experienced Level 3 EUC Engineer to join a large-scale enterprise transformation and device migration programme within a highly regulated pharmaceutical manufacturing environment.This is a hands-on technical role focused on ensuring business-critical applications, endpoint technologies, and workplace services remain stable, secure, and operational throughout migration and deployment activities. You will act as the senior escalation point for complex technical issues, working across infrastructure, security, deployment, and application teams to support the successful delivery of a major...

2nd Line EUC Support Engineer - Contract

Added 21/10/2026

Role - 2nd Line EUC Support EngineerDuration - 6 months with very likely extensionLocation - Billinham, onsite 5 days a weekAbout the RoleWe are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play a key role in supporting device migrations, application readiness activities, endpoint refresh initiatives, and user onboarding across a complex enterprise environment.Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service.Key ResponsibilitiesProvide...

3rd Line Infrastructure Support Engineer

Added 03/08/2026

Job Title: 3rd Line Infrastructure EngineerRole OverviewWe are seeking an experienced 3rd Line Infrastructure Engineer to join our client's technical team. The successful candidate will provide advanced technical support, manage complex infrastructure issues, and deliver solutions across a Microsoft-focused environment.You will act as a senior escalation point for infrastructure incidents, ensuring the stability, security, and continuous improvement of enterprise systems.Key ResponsibilitiesProvide 3rd line technical support and escalation for complex infrastructure issues.Troubleshoot and resolve advanced issues across Microsoft technologies.Manage and support Microsoft 365 (O365) environments, including user services, administration, and troubleshooting.Support and maintain Microsoft Intune for device management, configuration, and compliance.Administer...

IT Service Delivery Manager

Added 31/10/2026

IT Service Delivery ManagerIndustry: Information Technology / Public Safety SoftwarePosition OverviewWe are seeking an experienced IT Service Delivery Manager to establish, implement, and improve service delivery operations for a public safety software organization.This individual will be responsible for developing a structured IT service management (ITSM) framework that improves how customer issues and service requests are received, tracked, prioritized, escalated, and resolved. The successful candidate will take a hands-on approach to building standardized support processes, implementing service management tools, establishing performance metrics, and ensuring consistent service delivery across the organization.Working closely with company leadership, technical support teams, subject matter experts, development...

Field Service Technician

Added 20/10/2026

5+ years hands on (significant)Wiring cabinets and machines from electrical schematicsMachine startup and IO debugAble to connect to an Allen Bradley or Beckhoff PLC to troubleshootReads schematics, CAD drawings and manuals; knows LOTONice to haves: Keyence or Cognex vision, CODESYS, robotic arm install and maintenanceGCS is acting as an Employment Business in relation to this vacancy.

Field Service Technician

Added 19/10/2026

5+ years hands on (significant)Wiring cabinets and machines from electrical schematicsMachine startup and IO debugAble to connect to an Allen Bradley or Beckhoff PLC to troubleshootReads schematics, CAD drawings and manuals; knows LOTONice to haves: Keyence or Cognex vision, CODESYS, robotic arm install and maintenanceGCS is acting as an Employment Business in relation to this vacancy.

CNI Service Compliance Engineer

Added 29/09/2026

Overall purpose of the job: Reporting to the CNI Service Assurance and Orchestration Manager, the overall purpose of the role is to:Support regulatory compliance within the scope of Operational Technology (OT) and Information Technology (IT) support services providedProvide specific guidance on the operational implementation of controls to support compliance against the following:ISO 27001 - Security ManagementCyber Assessment Framework (CAF)Network Information Systems (NIS)Center for Internet Security (CIS) BenchmarksIEC 62443 Key responsibilities for this job: GovernanceDefine and maintain operational policies, standards, and procedures for compliance against OT and IT security frameworksProvide technical compliance guidance to project and engineering teams during new builds...

ServiceNow Service Mapping SME

Added 16/07/2026

Job SpecWe are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM.The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate end-to-end service maps aligned to the ServiceNow CSDM model.Key ResponsibilitiesAnalyse application architectures, infrastructure dependencies, credentials and access requirements.Design and build Service Maps for in-scope application services.Configure and modify Service Mapping patterns where required.Define and validate relationships between Business Services, Business Applications, Application Services, Technical Services and Infrastructure CIs.Work with application teams to validate service dependencies and map accuracy.Support testing and remediation of Service...

ServiceNow Service Mapping SME

Added 15/07/2026

Job SpecWe are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM.The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate end-to-end service maps aligned to the ServiceNow CSDM model.Key ResponsibilitiesAnalyse application architectures, infrastructure dependencies, credentials and access requirements.Design and build Service Maps for in-scope application services.Configure and modify Service Mapping patterns where required.Define and validate relationships between Business Services, Business Applications, Application Services, Technical Services and Infrastructure CIs.Work with application teams to validate service dependencies and map accuracy.Support testing and remediation of Service...

Broadcast support Engineer

Added 02/11/2026

Role: Broadcast Technology Engineer Location: Chiswick Business Park, West London (100% onsite) Working Pattern: Part-time - Monday, Tuesday and Wednesday Working Hours: 10 AM - 6 PMRate: GBP 41/Hr Inside IR35 Role Overview:The position involves bridging the gap between Broadcast and IT, providing technical support for production systems and ensuring smooth broadcast and post-production operations.Key Responsibilities:Providing technical support for Adobe Premiere Pro and Avid Media Composer.Supporting broadcast production systems such as Avid, Vantage, Glookast and Mimir.Planning and delivering system maintenance and upgrades.Supporting and automating media ingest workflows.Managing IP addresses and coordinating infrastructure upgrades.Troubleshooting production system issues and supporting editors and...

Customer Support Operations Lead

Added 31/10/2026

Customer Support Operations LeadThe opportunityKeystone is modernizing its public safety software and strengthening customer support. We need a hands-on contractor to build and embed a service management function with shared intake channels, consistent incident handling, practical tooling, and reliable reporting. You will work with Keystone leadership, support staff, subject matter experts, development partners, and the central portfolio team to implement the operating model while maintaining service continuity.ResponsibilitiesAssess current support practices; select and configure suitable ticketing tools. Capture phone and email requests in a shared queue, with clear ownership and tracking through resolution; pilot the approach and expand adoption.Create the service...

IT Support Technician

Added 29/10/2026

We're looking for a hands-on L3 Site Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support,...

IT Support Technician

Added 29/10/2026

We're looking for a hands-on IT Support Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support,...

IT Support Technician

Added 29/10/2026

We're looking for a hands-on IT Support Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support,...

IT Support Technician

Added 29/10/2026

We're looking for a hands-on IT Support Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support,...