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Keystone is looking for an experienced Technical Business Analyst - QA & Testing to support the continued modernization of its public safety software applications.

This is a hands-on opportunity for someone who can bridge the gap between business requirements and technical delivery. You'll partner with internal stakeholders, subject matter experts, and development teams to understand existing systems, define requirements, execute comprehensive testing, and help ensure successful software releases.

The ideal candidate brings a combination of business analysis and software quality assurance experience, with the ability to work independently and take ownership of deliverables in a mission-critical environment.

Collaborate with business stakeholders and technical teams to gather requirements, document workflows, business rules, system configurations, and integrations.

Translate business needs into clear requirements, acceptance criteria, and actionable test scenarios.

Develop and maintain requirements documentation, test cases, defect logs, and project backlogs.

Plan and execute functional, regression, integration, and end-to-end testing across critical application workflows.

Identify, document, prioritize, and track defects while coordinating resolution and retesting efforts.

Facilitate user acceptance testing (UAT) and provide clear reporting on testing results, outstanding issues, and release readiness.

Develop reusable testing processes and identify opportunities to introduce test automation.

Maintain and validate product and technology information within Meridian, Keystone's centralized portfolio management system, including application capabilities, technology stacks, integrations, ownership, and deployment configurations.

Work closely with business and engineering teams to improve testing practices and support reliable software delivery.

Demonstrated experience combining Business Analysis and Software QA / Testing.

Strong requirements gathering, documentation, and stakeholder management skills.

Hands-on experience developing and executing functional, regression, integration, and end-to-end test plans.

Experience with defect tracking, triage, and user acceptance testing.

Ability to work independently and effectively collaborate with both technical and non-technical teams.

Background testing mission-critical software applications.

Highly Preferred / Advantageous Experience:

Experience within public safety technology, including police, fire, ambulance, or Computer-Aided Dispatch (CAD) systems.

Familiarity with Windows desktop applications.

Exposure to C# / .NET WPF applications.

SQL experience and test automation knowledge.

During the engagement, you'll help establish a structured approach to requirements management and software testing, improve regression coverage, support upcoming releases, and ensure accurate product and technology documentation.

Key deliverables will include:

Prioritized and documented business requirements.

Comprehensive test cases and execution results.

Defect tracking, resolution, and release-readiness reporting.

Reusable regression testing coverage.

Validated product and technology records within Meridian.

Repeatable processes that can be maintained by the internal team.

If you have a background in technical business analysis and software QA and enjoy working on complex, business-critical applications, we'd love to connect.

Please reach out directly or apply to learn more about this opportunity!

GCS is acting as an Employment Business in relation to this vacancy.