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IT Support/ IT service Desk (1st Line)
Added 02/11/2026
Reference: 1st line Support_1793629090

Title : 1st line IT Support Technician (Part time role)Mon, Tues and Weds - 8am-4pm or 4pm-midnight shifts... Read more

Title : 1st line IT Support Technician (Part time role)

Mon, Tues and Weds - 8am-4pm or 4pm-midnight shifts - shifts are consistent for the week and won't differ each day,Shifts are known a month in advance as rota is created for the month

Occasional ad hoc support on Thurs and Fridays, or Weekends (at x1.5)

Location : Onsite, 3 days - Chiswick Business Park(closest tube station is Gunnersbury on the District Line)

(Free Parking is provided)

Contract rate: £27.82 /hr or 223/day Inside IR35

Potential to increase to 5-day work week

IT Support Technician

First line/1st line IT client services and supportProvide troubleshooting to system outagesRespond swiftly and effectively to IT support requestsRaise Tickets to appropriate teams when issues cannot be resolved locallyIssue equipment to users as neededManage IT consumable stocksProvide basic troubleshooting on production systemsSupport onboarding and offboarding of staff/teamSupport general technical support requests - escalating using appropriate pathways

Must have

Windows / Mac support experienceOffice 365Laptop, Mobile Phone, Desktop SupportPersonable, good communication and customer service skills

Nice to Have

Broadcast or Media background or experience

GCS is acting as an Employment Business in relation to this vacancy.

Read less
£26.00 - £27.00
Per hour

London, England, United KingdomPart Time

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