Customer Support Operations Lead

Added 31/10/2026

Customer Support Operations LeadThe opportunityKeystone is modernizing its public safety software and strengthening customer support. We need a hands-on contractor to build and embed a service management function with shared intake channels, consistent incident handling, practical tooling, and reliable reporting. You will work with Keystone leadership, support staff, subject matter experts, development partners, and the central portfolio team to implement the operating model while maintaining service continuity.ResponsibilitiesAssess current support practices; select and configure suitable ticketing tools. Capture phone and email requests in a shared queue, with clear ownership and tracking through resolution; pilot the approach and expand adoption.Create the service...

Service Operations Lead

Added 09/11/2026

Service Operations LeadWe are seeking a Service Operations Lead to establish and enhance support operations for a mission-critical software environment. This role will focus on implementing service management processes, configuring ticketing systems, improving incident and escalation management, and developing KPI reporting and dashboards.Key Responsibilities:Implement and optimize support workflows, ticketing systems, and shared support queues.Define incident management, escalation procedures, SLAs, and customer communication processes.Develop service catalogs, runbooks, SOPs, and knowledge base articles.Create and report on KPIs such as response times, resolution times, backlog, and SLA performance.Train support teams and drive adoption of new processes and tools.Support data integration, reporting, and continuous...

Azure Cloud Operations Engineer

Added 07/10/2026

Infrastructure & Cloud Operations EngineerDublin | Hybrid | Daily Rate Contract | ~6 MonthsWe're looking for an experienced Infrastructure & Cloud Operations Engineer to join a large, established organisation on an initial 6-month daily rate contract.The role sits within the IT infrastructure team and will focus on supporting, maintaining and improving a mix of on-premises and cloud infrastructure, with a strong emphasis on Microsoft Azure, Microsoft 365 and modern infrastructure operations.You'll work closely with teams across infrastructure, cloud, security, service desk and applications, as well as external technology partners, to keep critical systems secure, stable and highly available.Key ResponsibilitiesInfrastructure &...

Digital Workplace Operations Manager (VP)

Added 26/08/2026

DEX Operations Manager (VP) | Digital Workplace | EUC | Microsoft 365Location: London City (Hybrid - 3 days onsite) Salary: £90,000 - £100,000 + Benefits Type: PermanentA leading international financial services organisation is seeking a DEX Operations Manager (VP) to lead end-user support operations across EMEA.This is a senior leadership role responsible for driving exceptional digital employee experiences across a complex, multinational environment. You will oversee Desktop Support, TechBar Services and Microsoft 365 operational ownership while leading service excellence, continuous improvement initiatives and regional operational strategy.Key ResponsibilitiesLead Desktop Support and End User Computing operations across EMEAManage and develop regional support...

Broadcast Operations Engineer - Master Control

Added 24/08/2026

Broadcast Operations Engineer - Master ControlLocation: Centennial, ColoradoRole SummaryWe are seeking an experienced Broadcast Operations Engineer - Master Control to support the technical execution and quality of live sports programming. This role is responsible for monitoring and controlling broadcast feeds, executing commercial and sponsorship elements, maintaining transmission quality, managing real-time schedule changes, and resolving operational issues to ensure seamless on-air delivery.The ideal candidate has hands-on experience in master control, transmission, or live media operations and thrives in a fast-paced, highly time-sensitive environment. This position requires strong technical judgment, attention to detail, and the ability to respond quickly and accurately to...

Satellite Operations Engineer

Added 14/08/2026

Spacecraft Operations EngineerGlasgow (Onsite with Hybrid Flexibility) | Visa Sponsorship available for experienced candidatesAre you an experienced Satellite Operations Engineer with a background in Earth Observation missions? We're looking for a Spacecraft Operations Engineer to join a growing space team supporting the operation, commissioning and delivery of satellite missions.This is an opportunity to work directly with live spacecraft, from launch and commissioning through to routine mission operations, with responsibility for spacecraft monitoring, in-orbit testing, anomaly resolution and mission performance.What you'll be doing:Lead satellite commissioning from launch through to nominal operations.Plan and execute in-orbit testing and validation activities.Command, monitor and maintain...

Marketing Operations Manager

Added 30/07/2026

Global Campaign Project ManagerLocation: 100% RemoteContract: 12+ MonthsOverviewWe are seeking a Global Campaign Project Manager to support a leading global payments organization. This role is responsible for project planning, governance, dependency management, resource coordination, and operational oversight across SMB Marketing initiatives.This is not a campaign strategy or activation role. The focus is on ensuring projects are planned, tracked, resourced, and delivered successfully across multiple teams.Required Qualifications5+ years of Project Management experience supporting marketing, digital, or cross-functional business initiativesMust have FinTech, Payments, Banking, or Financial Services industry experienceProven experience managing large-scale, cross-functional projects with multiple stakeholdersStrong background in project planning, timeline...

Transport Operations Engineer

Added 30/07/2026

Job DescriptionSeeking a Network Technician / Fiber Engineer to support and maintain fiber optic and telecommunications network infrastructure. This is a hands-on role involving network troubleshooting, fiber testing, equipment installation, maintenance, and service restoration activities across transport and IP network environments.Key ResponsibilitiesTroubleshoot and maintain fiber optic and telecom network equipment.Perform network testing, installation, provisioning, and maintenance activities.Support fiber transport, Ethernet, SONET, and IP network technologies.Assist with network restoration and outage response.Perform preventive maintenance on network and critical infrastructure equipment.Maintain inventory, tools, test equipment, and related documentation.Update maintenance records, work logs, and trouble tickets.Preferred BackgroundNetwork TechnicianTelecommunications TechnicianTelecom TechnicianFiber Optic TechnicianFiber EngineerOptical...

Campaign Operations Project Manager

Added 30/07/2026

Global Campaign Project ManagerLocation: 100% RemoteContract: 12+ MonthsOverviewWe are seeking a Global Campaign Project Manager to support a leading global payments organization. This role is responsible for project planning, governance, dependency management, resource coordination, and operational oversight across SMB Marketing initiatives.This is not a campaign strategy or activation role. The focus is on ensuring projects are planned, tracked, resourced, and delivered successfully across multiple teams.Required Qualifications5+ years of Project Management experience supporting marketing, digital, or cross-functional business initiativesMust have FinTech, Payments, Banking, or Financial Services industry experienceProven experience managing large-scale, cross-functional projects with multiple stakeholdersStrong background in project planning, timeline...

Broadcast Operations Engineer

Added 28/07/2026

Broadcast Operations EngineerWe are seeking experienced Broadcast Operations Engineer to support on-site live broadcast operations. This role is responsible for ensuring broadcast quality, commercial execution, sponsorship fulfillment, and continuity of live programming in a fast-paced environment. Key ResponsibilitiesPerform quality assurance checks on incoming and outgoing media content to ensure technical and editorial readiness.Monitor and maintain the integrity of live video and audio feeds throughout broadcasts.Execute commercial breaks and sponsorship elements accurately and on schedule.Manage playlists and logs in real time, including adjustments for schedule changes and live-event delays.Troubleshoot automation and operational issues during live broadcasts.Track sponsorship placements and ensure contractual...

Campaign Operations Manager

Added 27/07/2026

Campaign Operations ManagerLocation: Remote Duration: 12-Month ContractAbout the RoleWe are seeking an experienced Campaign Operations Manager to lead the execution of integrated marketing campaigns within the FinTech and Financial Services sector. This role will serve as the central point of coordination across Marketing, CRM, Martech, Data, Analytics, and Web teams, ensuring campaigns are strategically aligned, launch-ready, and delivered successfully.The ideal candidate brings a strong background in FinTech marketing operations and campaign execution, with the ability to manage complex cross-functional initiatives while driving operational excellence and measurable business outcomes.Key ResponsibilitiesLead end-to-end activation and delivery of multi-channel marketing campaigns.Partner with Marketing, CRM,...

Marketing Operations Manager (FinTech)

Added 27/07/2026

Marketing Operations Manager (FinTech)Location: Remote Duration: 12-Month ContractAbout the RoleWe are seeking an experienced Marketing Operations Manager to lead the execution of integrated marketing campaigns within the FinTech and Financial Services sector. This role will serve as the central point of coordination across Marketing, CRM, Martech, Data, Analytics, and Web teams, ensuring campaigns are strategically aligned, launch-ready, and delivered successfully.The ideal candidate brings a strong background in FinTech marketing operations and campaign execution, with the ability to manage complex cross-functional initiatives while driving operational excellence and measurable business outcomes.Key ResponsibilitiesLead end-to-end activation and delivery of multi-channel marketing campaigns.Partner with Marketing,...

Growth Marketing Operations Manager

Added 27/07/2026

Growth Marketing Operations ManagerLocation: Remote Duration: 12-Month ContractAbout the RoleWe are seeking an experienced Growth Marketing Operations Manager to lead the execution of integrated marketing campaigns within the FinTech and Financial Services sector. This role will serve as the central point of coordination across Marketing, CRM, Martech, Data, Analytics, and Web teams, ensuring campaigns are strategically aligned, launch-ready, and delivered successfully.The ideal candidate brings a strong background in FinTech marketing operations and campaign execution, with the ability to manage complex cross-functional initiatives while driving operational excellence and measurable business outcomes.Key ResponsibilitiesLead end-to-end activation and delivery of multi-channel marketing campaigns.Partner with...

Project Manager - Marketing Operations

Added 14/07/2026

Job Title: Project Manager - Marketing OperationsAbout the RoleWe are seeking an experienced Project Manager - Marketing Operations to support a fast-paced global marketing organization within the financial technology and payments industry. This role is responsible for the operational planning, coordination, tracking, and governance of global marketing initiatives and campaigns, ensuring projects are delivered on time and aligned across multiple cross-functional teams.This is not a campaign strategy or execution role. Instead, you will serve as the operational lead responsible for project planning, timeline management, dependency tracking, resource coordination, risk management, stakeholder communication, and work management governance within Wrike.The ideal candidate...

Project Manager - Marketing Operations

Added 14/07/2026

Job Title: Project Manager - Marketing OperationsAbout the RoleWe are seeking an experienced Project Manager - Marketing Operations to support a fast-paced global marketing organization within the financial technology and payments industry. This role is responsible for the operational planning, coordination, tracking, and governance of global marketing initiatives and campaigns, ensuring projects are delivered on time and aligned across multiple cross-functional teams.This is not a campaign strategy or execution role. Instead, you will serve as the operational lead responsible for project planning, timeline management, dependency tracking, resource coordination, risk management, stakeholder communication, and work management governance within Wrike.The ideal candidate...