Service Operations Engineer (2nd Line Support)

Added 02/07/2026

Service Operations Engineer (2nd Line Support)One of our clients is looking for an experienced 2nd Line Service Operations Engineer to join their growing team. In this role, you will provide 2nd line technical support, resolve complex incidents, maintain IT infrastructure, manage system patching, and ensure services are delivered in line with agreed SLAs. You will also work closely with 1st and 3rd Line Support teams, customers, and third-party vendors to deliver high-quality technical support.📍 Location: Stoke-on-Trent💼 Job Type: Permanent🔒 Security Clearance: Candidates must be eligible to obtain UK Security Clearance (SC).Essential Skills:Strong experience in 2nd Line IT SupportExperience working within...

2nd Line Engineer- Hybrid (Outside IR35)

Added 20/04/2026

Essential RequirementsReliability and infrastructure services. Focus on patching of vulnerabilities with our digital Windows and WMWare environment within our data centers and Cloud environments. Service Scope and DeliverablesSystem and application patching on the following technologies:Citrix.Hardware.VMWare.Windows Server.M365.Core data centre services such as AD, Group Policy, DNS, VPN, AV, MFA, WSUS, SCCM, monitoring tools etc.SAN storage and backup.Multi Factor Authentication.MS AzureVulnerability assessment and patch identification.Patch prioritisation and risk scoringPatching using technologies WSUS and Tanium.Testing and deploying patching to ensure they do not impact productionConfirmation and validation of successful patch deploymentCreation and input into RFC process as part of ITSMGCS is acting as...

1st Line support Engineer- Onsite

Added 01/04/2026

Essential RequirementsBasic understanding of IT fundamentals (Windows OS, Office 365, email systems)Excellent telephone manner and customer service skillsStrong communication skills with the ability to explain technical concepts to non-technical usersPatient and empathetic approach when dealing with frustrated usersGood organisational skills and attention to detailAbility to multi-task and work in a busy environmentWillingness to learn and ask questions when unsureAvailability to start at short notice. Desirable ExperiencePrevious experience in a customer service or support roleExperience using ticketing systemsBasic knowledge of Active DirectoryFamiliarity with remote support toolsAny IT certifications (CompTIA A+, Microsoft, etc.)GCS is acting as an Employment Business in relation to...

Pilot Line Manufacturing Engineer

Added 07/04/2026

Manufacturing Engineer - Line Support Shakopee, MN | OnsiteWe are seeking a hands-on Contract Manufacturing Engineer - Line Support to support a pilot manufacturing line producing a new high-technology product in Shakopee, Minnesota. This is a fully onsite role focused on keeping the line running, stabilizing new equipment, troubleshooting production issues, and supporting a fast-moving pilot environment.This engineer will be embedded directly on the production floor and will work closely with operators, technicians, line supervision, manufacturing engineering, quality, and maintenance. The right person will be comfortable in a high-change manufacturing setting where equipment, processes, and documentation are still evolving.Key Responsibilities:Provide...

Cloud Infrastructure Engineer

Added 17/07/2026

Job SummaryWe are seeking a Site Reliability Engineer (SRE) to build, maintain, and support reliable, scalable, and secure cloud platforms. The ideal candidate will have experience with cloud infrastructure, Kubernetes, automation, monitoring, and production support while working closely with engineering teams to improve platform reliability and operational excellence.Key ResponsibilitiesManage and support cloud infrastructure and Kubernetes environments.Automate infrastructure using Infrastructure as Code (IaC).Monitor, troubleshoot, and optimize production systems.Support CI/CD pipelines and deployment automation.Participate in incident response, root cause analysis, and reliability improvements.Collaborate with engineering teams on platform enhancements.Develop automation using scripting and DevOps best practices.Participate in production support and on-call rotations.Required...

IT Infrastructure Architect

Added 16/06/2026

IT Infrastructure Architect - Shape the Future of Global Airport TechnologyStep into a role where your technical leadership directly influences large‑scale, mission‑critical systems used in airports around the world. As an IT Infrastructure Architect, you'll guide the full lifecycle of infrastructure delivery from early sales engagement to final service handover, ensuring every solution is robust, secure and engineered for long‑term success. 🌍 What You'll DoLead Infrastructure Delivery - Own the technical design and delivery of IT infrastructure within complex airport system projects.Collaborate with Global Teams - Work closely with peer architects, engineers and product specialists across continents.Design Future‑Ready Solutions -...

IT Infrastructure Project Lead

Added 11/05/2026

🚀 IT Infrastructure Project Lead | Global Automation Projects | International EnvironmentWhat if your next role gave you the opportunity to lead complex IT infrastructure projects powering some of the world's most advanced automated logistics systems?We're partnering with a global leader in logistics automation, delivering cutting-edge solutions across airports, warehousing, and parcel handling operations worldwide. From design and testing through to on-site commissioning, you'll play a key role in delivering large-scale, future-focused infrastructure projects with real operational impact.🔹 What you'll be doing:* Leading end-to-end IT infrastructure delivery within multidisciplinary international projects* Managing timelines, budgets, risks, quality, and stakeholder expectations* Collaborating...

IT Infrastructure Project Lead

Added 11/05/2026

🚀 IT Infrastructure Project Lead | Global Automation Projects | International EnvironmentWhat if your next role gave you the opportunity to lead complex IT infrastructure projects powering some of the world's most advanced automated logistics systems?We're partnering with a global leader in logistics automation, delivering cutting-edge solutions across airports, warehousing, and parcel handling operations worldwide. From design and testing through to on-site commissioning, you'll play a key role in delivering large-scale, future-focused infrastructure projects with real operational impact.🔹 What you'll be doing:* Leading end-to-end IT infrastructure delivery within multidisciplinary international projects* Managing timelines, budgets, risks, quality, and stakeholder expectations* Collaborating...

Network Infrastructure Engineer

Added 31/03/2026

Job SummaryWe are looking for a Telecom Infrastructure Engineer to design, deploy, operate, and support robust IT and telecom infrastructure systems that enable reliable network services. The role focuses on supporting core telecom environments including data centers, network elements, OSS/BSS platforms, and cloud‑based telecom workloads, ensuring high availability, performance, and regulatory compliance.Key ResponsibilitiesDesign, implement, and maintain telecom and IT infrastructure supporting voice, data, and signaling platformsManage data center infrastructure, including servers, storage, virtualization, and network connectivitySupport telecom network elements such as MSC, SBC, IMS, NMS, mediation, billing, and provisioning systemsEnsure high availability and redundancy for critical telecom servicesMonitor infrastructure performance,...

Senior WiFi Engineer Wireless Infrastructure

Added 31/03/2026

Designation: Senior WiFi Engineer (Wireless Infrastructure)Job Description:We are seeking a Senior WiFi Engineer to lead the design and optimization of large-scale wireless infrastructure. The ideal candidate will have deep technical expertise and experience managing complex wireless environments.Key Responsibilities:Lead design and architecture of enterprise wireless networksConduct advanced RF analysis, capacity planning, and optimizationManage large-scale deployments and upgrades of WiFi infrastructureTroubleshoot complex wireless performance issuesDefine best practices and standards for wireless networksWork closely with vendors and stakeholdersRequired Skills & Qualifications:5+ years of experience in wireless networkingStrong expertise in RF design and wireless architectureExperience with enterprise-grade solutions (Cisco, Aruba, Meraki)Deep understanding of 802.11...

Network Support Engineer

Added 07/07/2026

We're seeking a Network Support Engineer to join a renowned IT services and digital infrastructure company. This is an exciting role for any person looking continue a career in networking and security technologies. It will involve interaction with some of the country's leading technical architects and design engineers in the Aruba Clearpass and Juniper arenas. What you'll be doingSupport customers' Juniper and Aruba network / security environmentsProvide first and second level support for all reported incidentsIncident management from initial customer engagement to resolution ensuring adherence to SLA's. Troubleshooting of such incidents utilising vendor partners for technical assistance and other team...

Technical Analyst /L2 support Engineer

Added 24/06/2026

We are looking for an experienced Technical Analyst to join a large-scale Identity & Access Management (IAM) programme within a highly regulated enterprise environment.This role will focus on supporting and maintaining critical IAM services, investigating incidents, troubleshooting provisioning and authentication issues, and working closely with engineering teams to deliver service improvements.📍 Remote 📅 6-Month Initial Contract | Potential Extension💰 Competitive Day RateKey Skills & ExperienceMicrosoft Identity Manager (MIM) / Forefront Identity Manager (FIM)Identity & Access Management (IAM)Active Directory & Entra IDSQL Server / T-SQLApplication / Production Support (L2/L3)LDAP, Kerberos and NTLM authenticationStrong incident, problem management and root cause analysis skillsResponsibilitiesProvide...

IT Support - (Microsoft Identity Manager (MIM) - Mandatory)

Added 22/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

L2 Support Analyst - MIM

Added 18/06/2026

Role DescriptionTechnical Analyst RoleProvide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes.Key Accountabilities:Own L2 support for MIM Sync and MIM Service in production and non-production environments.Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs.Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions.Perform operational activities:User/account provisioning exceptions (joiner/mover/leaver fallouts)Access request workflow fallouts...

IT Support Engineer (Permanent)

Added 25/03/2026

IT Support Engineer (Permanent role)Dublin (2 days to office per week Hybrid) IT Support Engineer providing 24/7 remote support for multiple clients. You handle incidents, changes, requests, monitoring alerts, daily checks, and VMware/backup infrastructure tasks. You're the go‑to technical contact, solving issues, escalating when needed, and maintaining virtual environments.What you really need:Strong VMware, Windows or Linux server, virtual and backup infrastructure support experience.Solid troubleshooting across laptops, networks, ITSM tools, ITIL understanding.Ability to multitask across 4-5 customers, deliver great customer service, and communicate well.Advantageous: MCSE/CCNA, security knowledge.In short, this is a Hands-on, analytical, customer-focused engineer role who keeps virtual environments healthy...