Job Title: Program Manager
Job Type: Contract
Duration: 12+ month
Program Manager - Enterprise Infrastructure & Facilities Transformation
The Program Manager will lead complex, enterprise-wide initiatives that span facility consolidation, infrastructure modernization, workspace transformation, and technology‑enabled change. This role partners closely with Operations, IT, Facilities, and Corporate Real Estate to deliver programs that align with strategic business objectives. The Program Manager is accountable to Executive Sponsors for scope, schedule, budget, quality, and stakeholder alignment across all program elements.
Key Responsibilities
- Lead end‑to‑end program delivery across planning, design, implementation, and close‑out.
- Establish and manage program governance, budgets, schedules, and resource plans.
- Drive cross‑functional collaboration across internal teams and external vendors.
- Lead change management efforts to support adoption of new capabilities and ways of working.
- Oversee infrastructure upgrades including power systems, HVAC, network, and data center enhancements.
- Ensure quality assurance, commissioning, and validation of all program deliverables.
- Provide executive‑level reporting and maintain alignment with senior leadership.
- Identify, manage, and mitigate risks, issues, and change control across the program lifecycle.
Minimum Qualifications
- Bachelor's degree in Business, Engineering, Construction Management, or a related field.
- 10+ years of experience managing large‑scale infrastructure, facilities, or enterprise transformation programs.
- Demonstrated leadership in cross‑functional, matrixed environments with strong stakeholder engagement.
- Expertise in budgeting, vendor management, and program governance.
- Exceptional communication, executive reporting, and presentation skills.
Preferred Qualifications
- PMP or PgMP certification.
- Experience in TSYS, financial services, payments, or other regulated environments.
- Knowledge of facility systems and technology infrastructure.
- Proficiency with MS Project or similar program management tools.
Desired Skills & Capabilities
- Strategic and Technical Expertise - Applies deep, broad knowledge to shape program direction, influence decision‑makers, and drive outcomes in complex environments.
- Complex Problem Solving - Works on issues that impact future concepts, technologies, and organizational design; builds networks with key internal and external stakeholders.
- Leadership & Autonomy - Operates with wide latitude, determining objectives and approaches for critical assignments.
- Negotiation - Navigates internal and external negotiations to resolve issues and align stakeholders.
- Collaboration - Builds strong relationships across internal teams, partners, vendors, and external agencies.
GCS is acting as an Employment Business in relation to this vacancy.
Program Manager
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