Technical Program Manager
Role Overview
The Technical Program Manager IV will lead multiple high‑impact programs across our client's Entertainment platforms, supporting global product delivery for IDS, XVP, and Voice. This is a highly visible, technical, and cross‑functional role requiring strong communication, deep platform understanding, and the ability to drive alignment across teams and domains. The TPM will manage up to three concurrent programs, each with significant business opportunity and technical complexity.
Key Responsibilities
Program & Portfolio Leadership
- Manage 3+ simultaneous, high‑impact programs across multiple Entertainment platforms.
- Develop program strategy, business cases, and high‑level plans aligned with enterprise goals.
- Drive program delivery end‑to‑end, ensuring on‑time, on‑budget execution that meets business and technical requirements.
- Create and maintain program roadmaps, quarterly plans, and domain‑level planning artifacts.
- Track key milestones, proactively identify risks, and drive mitigation strategies.
- Lead negotiations, risk discussions, and cross‑team alignment to resolve misalignment and prevent siloed execution.
Cross‑Functional Alignment
- Partner with internal engineering, product, architecture, and platform teams - no external customer interaction.
- Ensure consistent communication of program status, risks, and decisions to leadership and stakeholders.
- Facilitate alignment across multiple platforms and domains, ensuring clarity of ownership, dependencies, and priorities.
- Support high‑exposure initiatives driving growth for Entertainment platforms.
Technical Leadership
- Operate as a mid‑to‑high technical TPM with the ability to understand architecture‑level concepts.
- Demonstrate working knowledge of backend systems, APIs, services, hosting environments, and code‑base fundamentals.
- Collaborate closely with engineering teams to ensure technical feasibility, integration, and delivery readiness.
- Understand how backend applications support content discovery and data surfacing to clients.
Governance & Best Practices
- Apply advanced program management methodologies, tools, and frameworks.
- Maintain program documentation, wikis, dashboards, and reporting artifacts.
- Ensure transparency, accountability, and proactive communication across all teams.
Required Skills & Experience
- 7-10 years of experience in technical program management or related IT leadership roles.
- Proven experience managing multiple concurrent programs in a complex, multi‑platform environment.
- Strong understanding of backend systems, APIs, services, and platform architecture.
- Experience with global product delivery and large‑scale platform initiatives.
- Highly proactive, organized, and skilled at risk management and cross‑team alignment.
- Excellent communication and negotiation skills; able to influence without authority.
- Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Wiki/Confluence.
- Local Philadelphia knowledge/background preferred (team is Philly‑based).
- Experience supporting entertainment, streaming, or large consumer platforms is a strong plus.
GCS is acting as an Employment Business in relation to this vacancy.
Technical Program Manager
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