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Role Overview

The Technical Program Manager IV will lead multiple high‑impact programs across our client's Entertainment platforms, supporting global product delivery for IDS, XVP, and Voice. This is a highly visible, technical, and cross‑functional role requiring strong communication, deep platform understanding, and the ability to drive alignment across teams and domains. The TPM will manage up to three concurrent programs, each with significant business opportunity and technical complexity.

Key Responsibilities

Program & Portfolio Leadership

Manage 3+ simultaneous, high‑impact programs across multiple Entertainment platforms.Develop program strategy, business cases, and high‑level plans aligned with enterprise goals.Drive program delivery end‑to‑end, ensuring on‑time, on‑budget execution that meets business and technical requirements.Create and maintain program roadmaps, quarterly plans, and domain‑level planning artifacts.Track key milestones, proactively identify risks, and drive mitigation strategies.Lead negotiations, risk discussions, and cross‑team alignment to resolve misalignment and prevent siloed execution.

Cross‑Functional Alignment

Partner with internal engineering, product, architecture, and platform teams - no external customer interaction.Ensure consistent communication of program status, risks, and decisions to leadership and stakeholders.Facilitate alignment across multiple platforms and domains, ensuring clarity of ownership, dependencies, and priorities.Support high‑exposure initiatives driving growth for Entertainment platforms.

Technical Leadership

Operate as a mid‑to‑high technical TPM with the ability to understand architecture‑level concepts.Demonstrate working knowledge of backend systems, APIs, services, hosting environments, and code‑base fundamentals.Collaborate closely with engineering teams to ensure technical feasibility, integration, and delivery readiness.Understand how backend applications support content discovery and data surfacing to clients.

Governance & Best Practices

Apply advanced program management methodologies, tools, and frameworks.Maintain program documentation, wikis, dashboards, and reporting artifacts.Ensure transparency, accountability, and proactive communication across all teams.

Required Skills & Experience

7-10 years of experience in technical program management or related IT leadership roles.Proven experience managing multiple concurrent programs in a complex, multi‑platform environment.Strong understanding of backend systems, APIs, services, and platform architecture.Experience with global product delivery and large‑scale platform initiatives.Highly proactive, organized, and skilled at risk management and cross‑team alignment.Excellent communication and negotiation skills; able to influence without authority.Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Wiki/Confluence.Local Philadelphia knowledge/background preferred (team is Philly‑based).Experience supporting entertainment, streaming, or large consumer platforms is a strong plus.

GCS is acting as an Employment Business in relation to this vacancy.

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Staff Program Manager - IT Infrastructure & Operations

Colorado-specific job specification prepared from the original DISH role details

Location

Work Arrangement

Employment Type

Colorado

Hybrid or onsite based on business need

Full-Time

About the Role

DISH is seeking a Staff Program Manager to join the IT PMO and broader IT organization, supporting key initiatives across Infrastructure and Operations. This role is responsible for leading complex IT programs from planning through execution, ensuring projects are delivered on time, within scope, and aligned with company objectives. It is a strong fit for a program or project leader with a solid IT foundation who is ready to take on broader ownership in a fast-paced operations and infrastructure environment.

Key ResponsibilitiesLead planning, coordination, implementation, and execution of Infrastructure and Operations programs.Define scope, goals, deliverables, governance structure, and executive reporting cadence.Build and maintain program plans, roadmaps, schedules, RAID logs, and stakeholder updates.Coordinate resources across IT, infrastructure, operations, business teams, and external vendors.Present program status, issues, risks, and recommendations to senior leadership and executive stakeholders.Manage program changes, risk mitigation, and post-deployment evaluation to ensure successful outcomes.Required Qualifications7+ years of program management experience, ideally in IT infrastructure, operations, or security environments.10+ years of overall IT experience, including work with technical teams, systems, and cross-functional stakeholders.Experience with vendor SOWs, RFPs, contracts, Agile delivery, SDLC processes, and technical program governance.Strong ability to communicate with executives, technical teams, and business stakeholders, both verbally and in writing.Background in strategic planning, risk management, change management, and customer or stakeholder expectation management.Proficiency with GSuite, Visio, and Microsoft Project.Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. PMP certification preferred; advanced degree a plus.Desired Technical Knowledge

Infrastructure & Platforms

Networking, Cloud & Security

Microsoft Active Directory and Exchange

Data networking

UNIX servers, SQL servers, and Windows servers/clients

Wireless systems

NAS and SAN storage

AWS and cloud services

Enterprise software releases

Security and enterprise monitoring tools

Colorado Compensation Note

Colorado postings typically include a salary range. A compensation line can be added before distribution once DISH confirms the approved base salary range, bonus eligibility, and benefits language for the role.

Position Summary for Recruiting Use

This is a senior-level IT program leadership role focused on Infrastructure and Operations initiatives. The person needs to be strong in program governance, stakeholder communication, risk management, and cross-functional coordination, while also being comfortable operating in technical environments involving enterprise systems, networking, cloud, and security. The role is well suited for someone who can bridge business priorities and technical execution and confidently work with both delivery teams and executive leadership.

GCS is acting as an Employment Business in relation to this vacancy.

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Job Title: Project Coordinator
Job Type: Contract
Duration: 12+ month

About the Role

We are seeking an experienced Project Manager (or a highly skilled Project Coordinator ready for the next step) to support a large-scale risk review initiative. This role centers on coordinating the right stakeholders, with a strong emphasis on compliance and risk alignment. The successful candidate will ensure seamless project execution, effective communication across teams, and oversight of tool implementation and testing.

Key Responsibilities

Coordinate and manage project activities related to risk and compliance reviews.Engage and align cross-functional teams, ensuring appropriate stakeholders are involved throughout the project lifecycle.Oversee the implementation, testing, and validation of relevant tools.Track project progress using predefined metrics, KPIs, and deliverables.Prepare clear project documentation, reports, and presentations for senior stakeholders.Ensure milestones are met and risks are identified, escalated, and mitigated effectively.Collaborate closely across multiple departments, including teams in Europe and Manila.

Top Skills Required

Project Management & MetricsAbility to manage deliverables, timelines, KPIs, and milestones.Skilled in producing concise project presentations and progress updates. CommunicationStrong communication skills, with the ability to collaborate across multiple teams, time zones, and business units. Experience in Compliance & RiskUnderstanding of risk frameworks and compliance-driven project environments.

GCS is acting as an Employment Business in relation to this vacancy.

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