Customer Engagement Manager

Greater London
Permanent
Internal Vacancies
Reference: SG-0306-03_1780482517

About the role

Build powerful client partnerships. Shape long‑term talent strategies. Grow a portfolio you can truly own.

This is not a typical client‑services role. As a Customer Engagement Manager, you'll become the strategic link between major corporate clients and our full suite of talent solutions, consultancy services, and GCS project delivery offerings. You'll nurture high‑value relationships, uncover new opportunities, and help clients solve their most pressing workforce challenges.

There's also huge scope to bring in new accounts, fully own them, and grow them into long‑term revenue engines.

What You'll Be Doing

As a Customer Engagement Manager, you'll be the strategic link between GCS and our key clients-driving value, deepening relationships, and opening doors to new opportunities.

  • Engaging major corporate clients - building strong, consultative relationships with large organisations and understanding their evolving workforce needs.

  • Showcasing our full solution suite - introducing clients to our talent and staffing services, consultancy offerings, and GCS project solutions.

  • Growing strategic accounts - expanding existing partnerships by identifying new opportunities and ensuring exceptional service delivery.

  • Owning new business wins - bringing in new accounts you can fully manage, nurture, and scale over time.

  • Collaborating with delivery teams - partnering with our sourcing and project specialists to ensure clients receive the right solutions at the right time.

Who We're Looking For

We're looking for someone who is:

  • Commercially driven - motivated by growth, opportunity, and long‑term client success.

  • A natural relationship‑builder - confident engaging senior stakeholders and building trust quickly.

  • Consultative and curious - able to understand client challenges and position the right GCS solutions.

  • Organised and proactive - capable of managing multiple accounts and opportunities simultaneously.

  • Tech‑savvy and market aware - passionate about the technology sector and its talent landscape.

What We Offer

  • Hybrid working - flexibility that supports work‑life balance.

  • Clear development pathways - structured progression into senior roles and strategic account ownership.

  • Exposure to major UK accounts - work with some of the biggest names in tech and enterprise.

  • Long‑term portfolio building - create a client base that grows with you, boosting your earning potential.

  • Competitive salary + performance bonuses.

  • Private healthcare and pension scheme.

If this is you, we are looking forward to have a chat with you. Click the "APPLY" button and we will reach out to you.

GCS is acting as an Employment Agency in relation to this vacancy.

COMPETITIVE SALARY

Greater London

Permanent

Added 03/06/2026
Reference: SG-0306-03_1780482517

Customer Engagement Manager

Greater London
Permanent

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