Head of Customer Retention & Engagement

Added 05/08/2026

Shape the Future of Customer Engagement Through Data, Technology & AutomationWe are partnering with an innovative, high-growth consumer business seeking a Head of Customer Retention & Engagement to lead the strategy, technology, and execution behind customer lifecycle marketing, CRM, loyalty, and retention initiatives.This is a highly visible leadership role for a commercially focused customer engagement expert who thrives at the intersection of customer data, marketing technology, automation, analytics, and customer experience. You will own the end-to-end customer engagement ecosystem, leveraging data-driven insights and modern MarTech platforms to deliver highly personalised experiences that drive retention, customer lifetime value, and advocacy.The OpportunityAs...

Customer Journey Manager (Outside ir35 project)

Added 11/08/2026

Customer Journey & Customer Experience Manager (outside ir35)My Utilities/Energy client is looking for a Customer Journey/ Customer Experience Manager to help improve and transform the customer experience across a customer migration project. Key responsibilitiesMap and analyse end-to-end customer journeys and business processesIdentify customer pain points, inefficiencies and opportunities for improvementCreate journey maps, service blueprints and process maps using tools such as Miro, Visio or BPMNTranslate customer needs into practical process and service improvementsFacilitate workshops with stakeholders to understand current and future-state journeysHelp deliver initiatives that improve customer experience, customer journey, efficiency and operational performanceTrack and communicate the impact of journey...

IT Delivery Manager/ Project Manager (Junior)

Added 10/08/2026

Role OverviewWe are looking for an experienced Delivery / Project Manager to support a complex IT/data programme. The role will focus on removing delivery blockers, coordinating business and supplier teams, driving accountability, and ensuring projects progress effectively in a resource-constrained and sometimes ambiguous environment.Key ResponsibilitiesProactively identify and remove blockers relating to data, ownership, decisions and business inputs.Work with internal business teams to prioritise requirements and capture business knowledge.Facilitate workshops and help establish clear, repeatable processes.Manage and coordinate third-party suppliers, ensuring agreed milestones, quality and deliverables are achieved.Maintain an integrated view of the delivery plan, dependencies, risks, issues and finances, using...

Technical Project Manager - Digital Experience

Added 04/09/2026

Technical Project Manager - Digital ExperienceLocation: Philadelphia, PA | HybridWe are seeking an experienced Technical Project Manager to support the planning and delivery of large-scale digital initiatives. This individual will work across business, product, UX, design, development, and technology teams to coordinate projects, manage requirements, and ensure key deliverables are successfully delivered.This role will support the development and launch of new digital capabilities and customer experiences for a major telecommunications organization. The ideal candidate will be comfortable managing complex projects, working with cross-functional stakeholders, and helping transform business objectives into actionable plans and deliverables.What You'll DoManage projects and workstreams from...

Technical Project Manager - UX & Digital Experience

Added 04/09/2026

Technical Project Manager - UX & Digital Experience We are seeking an experienced Technical Project Manager to support the creation and launch of a new end-to-end digital experience for Comcast Business Mobile customers.This individual will play a key role in leading the strategy, planning, requirements, and delivery of digital capabilities for a new customer portal. The role will also support the implementation of Comcast Business's partnership with T-Mobile and the integration efforts associated with its MVNO environment.The ideal candidate is a strong cross-functional project leader with experience managing complex digital initiatives, working closely with UX, Design, Development, and business stakeholders....

Product Development Manager - Toys, Games & Consumer Products

Added 04/09/2026

A leading global entertainment company is looking for a Product Development Manager to support the development of licensed Toys, Games and Consumer Products across EMEA.Working with internal stakeholders and key licensing partners, you will manage product development, approvals, and bring products from concept through to market.Location: London Hybrid (1 day per week onsite) Contract: 13-Month Inside IR 35Key Requirements:Product Development experience within Toys, Games, Consumer Products, Hardlines or LicensingStrong stakeholder and project management skillsUnderstanding of product manufacturing and approval processesExperience working with licensed brands/IPToy, games or consumer products experience highly desirableThis is an exciting opportunity to work on some of...

Threat Intelligence and Vulnerability Manager

Added 02/09/2026

Threat Intelligence and Vulnerability Manager6-Month Contract | Inside IR35 | London 1-2 Days Per WeekWe're looking for an experienced security leader to take ownership of Threat Intelligence, Vulnerability Management, Threat Modelling, Security Testing and External Threat Hunting capabilities within a complex, high-profile environment.This is a hands-on leadership role where you'll help identify emerging threats, uncover vulnerabilities, drive assurance activities, and provide the intelligence needed to strengthen enterprise security across IT, OT, physical and people security domains.Key Experience✅ Threat Intelligence & Threat Hunting ✅ Vulnerability Management & Risk Prioritisation ✅ Threat Modelling & Security Assurance ✅ Penetration Testing & Control Validation...

DEX Manager

Added 02/09/2026

Tier 1 Bank - Hybrid - DEX Manager - £100,000Role - DEX ManagerType - PermanentLocation - Hybrid / London - 3/4 days per week in a Liverpool Street office Salary - £100,000 + BenefitsRole The Digital Employee Experience (DEX) CoE delivers consistent and proactive IT services that support colleagues across EMEA with a smoother, more reliable digital experience. For employees, this means quicker resolutions, clearer communication and confidence that support will be available and effective whenever they raise a ticket, visit a TechBar or use our digital tools.The Operations Manager provides end to end operational ownership of end user services...

Project Manager

Added 31/08/2026

Hi everyone,I'm currently partnering with a leading global client who is looking to hire an HR Transformation Project Coordinator to join their team on a major transformation programme.This is a fantastic opportunity for someone with 2-4 years' experience in Project Coordination, PMO, Operations, or Project Management who wants to gain exposure to large-scale HR and business transformation initiatives.The successful candidate will be responsible for: Maintaining project plans, timelines, and status reports Coordinating meetings and stakeholder communications Tracking project deliverables, risks, and dependencies Preparing executive-level presentations and project updates Supporting HR transformation and change management activitiesKey Requirements:2-4 years' experience in Project...

Project manager

Added 31/08/2026

Hi everyone,I'm currently partnering with a leading global client who is looking to hire an HR Transformation Project Coordinator to join their team on a major transformation programme.This is a fantastic opportunity for someone with 2-4 years' experience in Project Coordination, PMO, Operations, or Project Management who wants to gain exposure to large-scale HR and business transformation initiatives.The successful candidate will be responsible for: Maintaining project plans, timelines, and status reports Coordinating meetings and stakeholder communications Tracking project deliverables, risks, and dependencies Preparing executive-level presentations and project updates Supporting HR transformation and change management activitiesKey Requirements:2-4 years' experience in Project...

Digital Workplace Operations Manager (VP)

Added 26/08/2026

DEX Operations Manager (VP) | Digital Workplace | EUC | Microsoft 365Location: London City (Hybrid - 3 days onsite) Salary: £90,000 - £100,000 + Benefits Type: PermanentA leading international financial services organisation is seeking a DEX Operations Manager (VP) to lead end-user support operations across EMEA.This is a senior leadership role responsible for driving exceptional digital employee experiences across a complex, multinational environment. You will oversee Desktop Support, TechBar Services and Microsoft 365 operational ownership while leading service excellence, continuous improvement initiatives and regional operational strategy.Key ResponsibilitiesLead Desktop Support and End User Computing operations across EMEAManage and develop regional support...

Marketing Activation Manager

Added 25/08/2026

About the RoleWe are seeking an experienced Marketing Activation Manager to lead the planning, coordination, and execution of integrated marketing campaigns within a FinTech and Financial Services environment. This role will partner with Marketing, Data, Analytics, CRM, Martech, and Digital teams to ensure campaigns are launch-ready, compliant, delivered on time, and aligned to business objectives.Key ResponsibilitiesLead end-to-end activation and execution of multi-channel marketing campaigns.Coordinate across Marketing, Data, Analytics, CRM, Martech, and Web teams to ensure alignment on campaign goals, timelines, and deliverables.Drive campaign readiness, including audience segmentation, tracking, reporting, data dependencies, and platform requirements.Monitor campaign progress, communicate status updates, and...

Marketing Activation Manager

Added 25/08/2026

About the RoleWe are seeking an experienced Marketing Activation Manager to lead the planning, coordination, and execution of integrated marketing campaigns within a FinTech and Financial Services environment. This role will partner with Marketing, Data, Analytics, CRM, Martech, and Digital teams to ensure campaigns are launch-ready, compliant, delivered on time, and aligned to business objectives.Key ResponsibilitiesLead end-to-end activation and execution of multi-channel marketing campaigns.Coordinate across Marketing, Data, Analytics, CRM, Martech, and Web teams to ensure alignment on campaign goals, timelines, and deliverables.Drive campaign readiness, including audience segmentation, tracking, reporting, data dependencies, and platform requirements.Monitor campaign progress, communicate status updates, and...

Infrastructure Manager

Added 25/08/2026

Infrastructure ManagerWe are seeking a hands-on Electrical Utility Infrastructure Manager to support large-scale industrial and logistics site development projects across multiple markets. This role will focus on power and utility due diligence, utility coordination, capacity analysis, and real estate-related utility infrastructure reviews to ensure successful site delivery.Key ResponsibilitiesConduct power and utility due diligence for new development sites, including load letter submissions, service territory research, and substation/feeder capacity assessments.Evaluate utility service feasibility, interconnection requirements, service extensions, and electrical infrastructure constraints.Review utility easements, rights-of-way (ROW), title reports, access agreements, and other property encumbrances that may impact site development.Serve as the primary technical...

Infrastructure Manager

Added 25/08/2026

Infrastructure ManagerWe are seeking a hands-on Electrical Utility Infrastructure Manager to support large-scale industrial and logistics site development projects across multiple markets. This role will focus on power and utility due diligence, utility coordination, capacity analysis, and real estate-related utility infrastructure reviews to ensure successful site delivery.Key ResponsibilitiesConduct power and utility due diligence for new development sites, including load letter submissions, service territory research, and substation/feeder capacity assessments.Evaluate utility service feasibility, interconnection requirements, service extensions, and electrical infrastructure constraints.Review utility easements, rights-of-way (ROW), title reports, access agreements, and other property encumbrances that may impact site development.Serve as the primary technical...