Customer Journey & Customer Experience Manager (outside ir35)

Technical Project Manager - API Integration (Outside ir35)

Added 30/09/2026

My utilities client are looking for a Technical Project Manager to join their team on an initial 3 month contract role This role will require you to be on site 2 days a week in their offices in SurreyThe role is focused on delivering API and integration projects, working with multiple third parties to drive delivery plans, governance, service management, and Agile/SAFe practices.It's a great opportunity to join a large-scale transformation programme with significant stakeholder exposure.Industry experience in utitilies would be an added bonus As this is an urgent fill please do also feel free to contact me directly on...

Test Manager- salesforce, outside IR35

Added 18/07/2026

Test Manager - Salesforce Loyalty Management Contract | HybridExperienced Test Manager required to lead testing activity across a complex Salesforce programme.Key Requirements:Strong Test Management experienceStrong UAT coordination across multiple teams and stakeholdersDeep understanding of Behaviour Driven Development (BDD), including feature files, example mapping, living documentation and executable specificationsExperience delivering testing on Salesforce platformsSalesforce Loyalty Management experience essentialTest automation background (hands-on or leadership) using Playwright, Selenium, TypeScript, Java or PythonStrong understanding of REST APIs and test data managementExcellent communication skills with the confidence to engage business and technical teams alikeThis is an excellent opportunity to take ownership of testing, quality assurance...

Customer Success Manager

Added 06/11/2026

Customer Success Manager - Team Leader📍 Hybrid | UK 💰 Competitive Salary + BenefitsWe're looking for an experienced Customer Success Manager - Team Leader to lead customer engagement across a portfolio of managed service accounts while supporting and mentoring a Customer Success team.You'll build strong client relationships, chair service reviews, manage escalations, oversee SLAs and KPIs, and work closely with technical, project, and commercial teams to drive customer satisfaction, retention, and growth.Key Requirements:Experience in Customer Success, Service Delivery, Account Management, or Client Relationship ManagementBackground in Managed Services, Cloud, Cyber Security, Infrastructure, or TechnologyStrong stakeholder management and service governance experienceKnowledge of...

OT Cyber Security Consultant - Outside IR35

Added 05/10/2026

SC Cleared OT Cyber Security ConsultantOutside IR35 | 6-12 Month Contract | UK Based Contract DetailsInitial 6-12 month contract.Outside IR35.Active SC Clearance required.Single-stage interview process.The OpportunityWe are supporting a major Operational Technology (OT) Cyber Security programme within a critical infrastructure environment and are seeking an experienced OT Cyber Security Consultant to conduct assessments and inspections across operational sites throughout the UK.The successful consultant will be responsible for reviewing OT environments, assessing security maturity against recognised industry standards, identifying risks and providing practical recommendations to improve resilience across industrial control systems.This role would suit someone with a strong OT cyber background...

SC Cleared OT Cyber Security Consultant (Outside IR35)

Added 02/10/2026

SC Cleared OT Cyber Security ConsultantOutside IR35 | 6-12 Month Contract | UK Based Contract DetailsInitial 6-12 month contract.Outside IR35.Active SC Clearance required.Single-stage interview process.The OpportunityWe are supporting a major Operational Technology (OT) Cyber Security programme within a critical infrastructure environment and are seeking an experienced OT Cyber Security Consultant to conduct assessments and inspections across operational sites throughout the UK.The successful consultant will be responsible for reviewing OT environments, assessing security maturity against recognised industry standards, identifying risks and providing practical recommendations to improve resilience across industrial control systems.This role would suit someone with a strong OT cyber background...

Business Analyst - Outside ir35 Contract Role

Added 07/08/2026

Business Analyst (Power BI & Reporting) - Outside IR35 (Energy/Utilities Industry experience needed) Start Date: ASAP Working Pattern: Hybrid - 2 days per week on-site in the Surrey AreaThe OpportunityMy client who are well known in the Energy Industry are looking for an experienced Business Analyst to join on an initial 3 month contract.You will work closely with stakeholders to understand business needs and convert them into well-defined requirements for dashboards and reports.Key ResponsibilitiesGather, analyse and document reporting requirements from business stakeholders.Translate a high volume of reporting requests into clear, structured requirements for developers.Work closely with business users to understand...

Business Transformation Consultant (Outside ir35)

Added 05/08/2026

My client who are well known within the utilities industry are looking for a Business Transformation/Customer Journey Consultant to join their team on an initial 6 month contract role (outside ir35)The ideal candidate would have experience in:Customer journey mappingBusiness process mappingCustomer experience and service designBusiness transformation and operating model designFacilitating workshops with senior stakeholdersGap analysis and prioritisationChange management and implementation planningExperience working in the utility experienceThis role will require you to be on site 2 days a week in their Surrey officePlease feel free to apply directly or email me on [email protected] is acting as an Employment Business in relation...

Business Transformation Consultant (Outside ir35)

Added 05/08/2026

My client who are well known within the utilities industry are looking for a Business Transformation/Customer Journey Consultant to join their team on an initial 6 month contract role (outside ir35)The ideal candidate would have experience in:Customer journey mapping Business process mappingCustomer experience and service designBusiness transformation and operating model design Facilitating workshops with senior stakeholders Gap analysis and prioritisation Change management and implementation planning Experience working in the utility experience This role will require you to be on site 2 days a week in their Surrey office Please feel free to apply directly or email me on [email protected] GCS...

Customer Support Operations Lead

Added 31/10/2026

Customer Support Operations LeadThe opportunityKeystone is modernizing its public safety software and strengthening customer support. We need a hands-on contractor to build and embed a service management function with shared intake channels, consistent incident handling, practical tooling, and reliable reporting. You will work with Keystone leadership, support staff, subject matter experts, development partners, and the central portfolio team to implement the operating model while maintaining service continuity.ResponsibilitiesAssess current support practices; select and configure suitable ticketing tools. Capture phone and email requests in a shared queue, with clear ownership and tracking through resolution; pilot the approach and expand adoption.Create the service...

Head of Customer Retention & Engagement

Added 05/08/2026

Shape the Future of Customer Engagement Through Data, Technology & AutomationWe are partnering with an innovative, high-growth consumer business seeking a Head of Customer Retention & Engagement to lead the strategy, technology, and execution behind customer lifecycle marketing, CRM, loyalty, and retention initiatives.This is a highly visible leadership role for a commercially focused customer engagement expert who thrives at the intersection of customer data, marketing technology, automation, analytics, and customer experience. You will own the end-to-end customer engagement ecosystem, leveraging data-driven insights and modern MarTech platforms to deliver highly personalised experiences that drive retention, customer lifetime value, and advocacy.The OpportunityAs...

Outside Plant Engineer

Added 13/08/2026

Job DescriptionLooking for an experienced OSP Engineers to support the design, planning, and engineering of advanced fiber optic network deployments across multiple markets. If you enjoy solving complex network challenges, designing scalable fiber infrastructure, and working with cutting-edge telecommunications technologies, we'd love to hear from you. Involved in construction and you will oversee the successful planning, execution, and delivery of fiber network construction projects from concept through completion. Design OSP fiber routes and network infrastructure. Key ResponsibilitiesLead end-to-end deployment of fiber optic network construction projects.Manage engineering firms, construction contractors, and external vendors.Review project scopes, schedules, budgets, and resource plans.Develop construction...

IT Delivery Manager/ Project Manager (Junior)

Added 10/08/2026

Role OverviewWe are looking for an experienced Delivery / Project Manager to support a complex IT/data programme. The role will focus on removing delivery blockers, coordinating business and supplier teams, driving accountability, and ensuring projects progress effectively in a resource-constrained and sometimes ambiguous environment.Key ResponsibilitiesProactively identify and remove blockers relating to data, ownership, decisions and business inputs.Work with internal business teams to prioritise requirements and capture business knowledge.Facilitate workshops and help establish clear, repeatable processes.Manage and coordinate third-party suppliers, ensuring agreed milestones, quality and deliverables are achieved.Maintain an integrated view of the delivery plan, dependencies, risks, issues and finances, using...

Project Manager - Finance Transformation

Added 06/11/2026

Senior Project Manager - Finance TransformationLocation: London (Hybrid - 2-3 days per week in the office)Contract: 12 months initially, with potential an extension The OpportunityWe are seeking an experienced Senior Project Manager / Transformation Lead to provide senior delivery leadership within a major global payroll transformation programme for a leading international organisation.The programme involves consolidating payroll operations across 35 countries into a single global cloud-based payroll solution, alongside transitioning locally managed payroll support into a centralised Shared Services model.With the first wave of countries entering parallel run, the organisation is looking for an experienced individual to work closely with senior...

Finance Transformation Project Manager (Payroll Transformation)

Added 06/11/2026

The successful candidate will take end-to-end ownership of delivery, including scope, budget, schedule, governance, risk management, stakeholder engagement and business outcomes. They will work across a globally dispersed finance function, partnering with Finance, Digital Technology, Shared Services and external implementation partners. Key Focus AreasLead enterprise finance systems projects through the full lifecycle.Manage solution design, configuration, integrations, data migration, testing, cutover and hypercare.Drive governance, reporting, budgeting and risk management.Influence senior stakeholders including CFOs, Finance Directors and technology leaders.Manage third-party implementation partners and systems integrators.Lead globally distributed project teams across multiple regions.Support change management, user adoption and operational readiness.Contribute to wider PMO...

Network Project Manager - Contract

Added 03/11/2026

We're looking for an experienced Network Project Manager with a strong background delivering network infrastructure and transformation programmes within Banking or Financial Services.Sheffield or Birmingham (3 Days Onsite) 📅 Initial 6-Month Contract | Extension Likely Essential Skills8+ years' Project Management experienceBanking / Financial Services experienceNetwork Infrastructure & Network Transformation projectsSD-WAN deploymentsFirewall refreshes & migrationsCisco Routing & Switching environmentsWAN/LAN & Data Centre network projectsAgile & Waterfall delivery methodologiesStrong stakeholder management across technical and business teamsExperience managing RAID, governance, budgets, risks, and third-party vendorsDesirablePRINCE2, PMP, AgilePMPalo Alto, Fortinet, Cisco Firepower, Check PointInfrastructure modernisation and cloud connectivity programmesThis is a fantastic opportunity to...