Staff Program Manager - IT Infrastructure & Operations
Colorado-specific job specification prepared from the original DISH role details
Location | Work Arrangement | Employment Type |
Colorado | Hybrid or onsite based on business need | Full-Time |
About the Role
DISH is seeking a Staff Program Manager to join the IT PMO and broader IT organization, supporting key initiatives across Infrastructure and Operations. This role is responsible for leading complex IT programs from planning through execution, ensuring projects are delivered on time, within scope, and aligned with company objectives. It is a strong fit for a program or project leader with a solid IT foundation who is ready to take on broader ownership in a fast-paced operations and infrastructure environment.
Key Responsibilities
- Lead planning, coordination, implementation, and execution of Infrastructure and Operations programs.
- Define scope, goals, deliverables, governance structure, and executive reporting cadence.
- Build and maintain program plans, roadmaps, schedules, RAID logs, and stakeholder updates.
- Coordinate resources across IT, infrastructure, operations, business teams, and external vendors.
- Present program status, issues, risks, and recommendations to senior leadership and executive stakeholders.
- Manage program changes, risk mitigation, and post-deployment evaluation to ensure successful outcomes.
Required Qualifications
- 7+ years of program management experience, ideally in IT infrastructure, operations, or security environments.
- 10+ years of overall IT experience, including work with technical teams, systems, and cross-functional stakeholders.
- Experience with vendor SOWs, RFPs, contracts, Agile delivery, SDLC processes, and technical program governance.
- Strong ability to communicate with executives, technical teams, and business stakeholders, both verbally and in writing.
- Background in strategic planning, risk management, change management, and customer or stakeholder expectation management.
- Proficiency with GSuite, Visio, and Microsoft Project.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. PMP certification preferred; advanced degree a plus.
Desired Technical Knowledge
Infrastructure & Platforms | Networking, Cloud & Security |
Microsoft Active Directory and Exchange | Data networking |
UNIX servers, SQL servers, and Windows servers/clients | Wireless systems |
NAS and SAN storage | AWS and cloud services |
Enterprise software releases | Security and enterprise monitoring tools |
Colorado Compensation Note
Colorado postings typically include a salary range. A compensation line can be added before distribution once DISH confirms the approved base salary range, bonus eligibility, and benefits language for the role.
Position Summary for Recruiting Use
This is a senior-level IT program leadership role focused on Infrastructure and Operations initiatives. The person needs to be strong in program governance, stakeholder communication, risk management, and cross-functional coordination, while also being comfortable operating in technical environments involving enterprise systems, networking, cloud, and security. The role is well suited for someone who can bridge business priorities and technical execution and confidently work with both delivery teams and executive leadership.
GCS is acting as an Employment Business in relation to this vacancy.
Staff Program Manager
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