IT Service Desk Engineer

Added 17/04/2025

Role: IT Service Desk EngineerType: Contract - 6 - 12 MonthsLocation: Dublin, Ireland (5 days onsite)About the company: A leading global IT services company, specializing in digital transformation, cloud, and cybersecurity. Operating in 70+ countries, it delivers innovative tech solutions across industries. ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or...

Service Delivery Manager - Contract

Added 15/05/2025

We're working with a growing company in the IT security space that's on the lookout for a Service Delivery Manager to join their expanding cyber team for a 6month contract. If you're someone who enjoys a busy, fast-moving environment and likes working with both techies and non-techies, this could be a great fit. You will be working closely with security specialists, pre-sales folks, and other teams across the business.What You'll Be Doing:Oversee the delivery and performance of security operations (including SOC services)Serve as the main liaison for clients in relation to cyber operationsSet up and track delivery activities and small...

Service Delivery Manager

Added 28/04/2025

I am hiring a Service Delivery Manager to oversee and manage the delivery of IT services and ensure operational excellence within the organisation.Key Responsibilities:Service Delivery:User Support: You will ensure high-quality support for IT systems and applications, resolving user issues and requests in a timely manner.Incident and Problem Management: You will manage and resolve incidents and problems in line with ITIL v4 practices, conducting root cause analysis and implementing preventive measures. You will act as incident manager during outages, producing Service Impact Reports to facilitate lessons learned.Change Management: You will oversee and implement changes to IT systems, ensuring minimal disruption to...

Service Transition Manager Role - Perm (FTC) - Hybrid

Added 25/04/2025

Service Transition Manager - AutomotiveFTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition ManagerType - Fixed term contract (6 months) likely extensionLocation - Hybrid, 2/3 days per week in the office (London, Victoria)Salary - £75,000 pa, pro rataSpec - Key ResponsibilitiesOwn and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early...

Service Transition Manager Role - Perm (FTC) - Hybrid

Added 05/04/2025

Service Transition Manager - AutomotiveFTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition ManagerType - Fixed term contract (6 months) likely extensionLocation - Hybrid, 2/3 days per week in the office (London, Victoria)Salary - £75,000 pa, pro rataSpec - Key ResponsibilitiesOwn and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early...

Service Delivery/Project Manager

Added 20/03/2025

A leading IT services organisation in Dublin is looking for a Service Delivery/Project Manager for a senior role within their Security Operations Centre. This position is a 6 month rolling day rate contract, with a competitive daily rate on offer DOE. You will have the the chance to work with a dedicated cybersecurity team.What you will be doing in the role:You will manage the onboarding process for new SOC clients, ensuring a smooth transition post-project implementation.You will develop and maintain strong relationships with key client stakeholders to facilitate seamless integration.You will proactively address client concerns and queries, ensuring timely and...

Service Delivery/Project Manager

Added 20/03/2025

A leading IT services organisation in Dublin is looking for a Service Delivery/Project Manager for a senior role within their Security Operations Centre. This position offers a competitive salary and the chance to work with a dedicated cybersecurity team.What you will be doing in the role:You will manage the onboarding process for new SOC clients, ensuring a smooth transition post-project implementation.You will develop and maintain strong relationships with key client stakeholders to facilitate seamless integration.You will proactively address client concerns and queries, ensuring timely and effective resolutions.You will enhance and implement a structured onboarding process to efficiently integrate clients with...

Service Delivery Manager

Added 19/03/2025

A leading IT services organisation in Dublin city centre is looking for a Service Delivery Manager for a 6-month rolling day rate contract. The role will be hybrid with a mix of remote work and being on site when required. Competitive daily rate on offer DOEWhat you will be doing in the role:You will oversee the delivery of Security Operations Centre (SOC) services, ensuring they are efficient and of high quality.You will serve as the main point of contact for clients regarding SOC services and cybersecurity incidents.You will conduct regular service review meetings with customers to discuss performance, address issues,...

Development Delivery Analyst - Banking - Japanese Speaking

Added 18/06/2025

Development Delivery Analyst - Banking - Hybrid - Must be Japanese Speaking Role - Development Delivery Analyst Duration - 6 months with very likely extensionLocation - Remote / Canary Wharf - 3 days per week in a Canary Wharf officeRate - £350 per day (Inside IR35)Languages - English and Japanese speaking is essentialRole As the Status Reporting Professional, you will serve as a communication hub between various teams and stakeholders. Your role is to communicate and summarise updates overviews through weekly meeting as well as daily communication with development team members. By ensuring a clear, accurate, and timely flow of...

Senior Cyber Operations Analyst

Added 13/06/2025

Purpose of the role:To monitor the performance of operational controls, implement and manage security controls and consider lessons learnt in order to protect the bank from potential cyber-attacks and respond to threats. Accountabilities:* Management of security monitoring systems, including intrusive prevention and detection systems, to alert, detect and block potential cyber security incidents, and provide a prompt response to restore normal operations with minimised system damage. * Identification of emerging cyber security threats, attack techniques and technologies to detect/prevent incidents, and collaborate with networks and conferences to gain industry knowledge and expertise. * Management and analysis of security information and...

Business Data Analyst

Added 10/06/2025

Contract Details:Role Type: Business Data AnalystContract Length: 3-6 monthsLocation: Hybrid; ideally someone based in the Leinster region, with on-site workshops once per monthIdeal Candidate Profile:5-10 years' experience in Data Analysis, Business. Testing, or related rolesStrong background in Data Warehousing or migration projectsFamiliarity with BI environments and reporting toolsCapable of working across both technical and business domains (50/50 split)Not a pure coder-must excel in analysis and communicationLocal availability for monthly in-person workshops is preferredHands on Tableau experience.Experience with SQL.GCS is acting as an Employment Business in relation to this vacancy.

Transaction Management Analyst

Added 06/06/2025

My client is looking for a Transaction management analyst to join their team on an initial 6 month contract role.This role will require you to travel to their offices two days a week (Wednesday/Thursdays are their fixed days)Key ResponsibilitiesSet up of all new investments and funds within Operating Systems.Inputting investor and investment cashflows into the clients in-house database, according to US GAAP standards with a view to move onto approving inputs from others.Investigating and resolving cash breaks between the clients database and the investors' bank accounts, as well as transaction booking discrepancies between the databases.Investigation and resolution of queries from...

Senior Business Analyst (D365)

Added 06/06/2025

Senior Business Analyst An exciting opportunity has arisen for a Senior Business Analyst (D365 CE) to join a market-leading organisation. In this pivotal role, you'll work on impactful CRM projects in a flexible, hybrid work environment. Occasional travel to client sites across Europe may be required.Key ResponsibilitiesCollaborate with stakeholders to understand business requirements and address challenges.Translate business needs into detailed documentation, including user stories and process flows.Conduct gap analyses to assess current processes and recommend solutions.Configure and customise Dynamics 365 CE applications as necessary.Facilitate workshops and meetings to advise on D365 CE solutions.Skills & ExperienceRequired:Proven experience with end-to-end D365 CRM...

Cyber security Business Analyst

Added 06/06/2025

A great opportunity for a Business Analyst with cybersecurity experience to join a fast-paced IT environment. This role involves working closely with security and architecture teams to support the delivery of key cybersecurity initiatives.Key ResponsibilitiesGather and document business and technical requirements for cybersecurity projects.Map business processes, identify vulnerabilities, and recommend security improvements.Create clear, standardised documentation (e.g., requirements, process maps, test scripts).Collaborate with IT, security, and business teams to align on goals.Support risk assessments, compliance audits (ISO 27001, NIST, GDPR), and user testing.Contribute to governance activities such as template development and benefit tracking.Requirements3+ years' experience as a Business Analyst, ideally in...

Financial Systems Analyst (D365)

Added 15/05/2025

Role- Financial Systems Analyst (D635)Location- London, UKType- ContractNature- Hybrid (3 days onsite; 2 days remote) Overview-As the Finance System Analyst, you will support the effective operation of all finance IT systems and interfaces. You will be the first point of contact to resolve queries connected with all finance IT systems queries, ensuring user expectations and issues resolutions are in line with the Service Level Agreements. How you'll make a differenceAs an integral member of the Finance team, you will drive a customer centric ethos and continuous improvement culture within our Finance team, ensuring all finance services deliver the best outcomes...