Service Transition Manager Role - Perm (FTC) - Hybrid

Reference: RP/STM_1745575956

Service Transition Manager - Automotive

FTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry.

Role - Service Transition Manager

Type - Fixed term contract (6 months) likely extension

Location - Hybrid, 2/3 days per week in the office (London, Victoria)

Salary - £75,000 pa, pro rata

Spec -

Key Responsibilities

  • Own and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.
  • Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.
  • Establish and document all service management processes, support models, SLAs, and early life support arrangements.
  • Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required.
  • Manage the risks and dependencies associated with platform deployment, coordinating with delivery teams to resolve blockers.
  • Support the planning and governance of future releases and updates, maintaining a repeatable process for service change.
  • Ensure compliance with security policies, change controls, and audit requirements.
  • Champion a seamless handover into live service that is well-documented, monitored, and maintainable.

Skills & Experience

  • Strong experience in Service Transition, Service Delivery, or Service Introduction within IT.
  • Familiarity with software delivery processes and platforms built on .NET, Blazor, Azure, SQL Server, and Azure DevOps.
  • Knowledge of ITIL principles and their practical application in a Microsoft-based cloud environment.
  • Excellent communication, coordination, and stakeholder engagement skills.
  • Ability to manage competing priorities and work across technical and non-technical teams.
  • Experience working within secure and compliance-sensitive environments is highly desirable.

GCS is acting as an Employment Agency in relation to this vacancy.

£70,000.00 - £75,000.00
Per annum
GBP70000 - GBP75000 per annum + 6 month FTC

London

Permanent

Added 25/04/2025
Reference: RP/STM_1745575956

Service Transition Manager Role - Perm (FTC) - Hybrid

London
Permanent

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