Service Delivery Manager - Contract

Added 15/05/2025

We're working with a growing company in the IT security space that's on the lookout for a Service Delivery Manager to join their expanding cyber team for a 6month contract. If you're someone who enjoys a busy, fast-moving environment and likes working with both techies and non-techies, this could be a great fit. You will be working closely with security specialists, pre-sales folks, and other teams across the business.What You'll Be Doing:Oversee the delivery and performance of security operations (including SOC services)Serve as the main liaison for clients in relation to cyber operationsSet up and track delivery activities and small...

Service Delivery Manager

Added 28/04/2025

I am hiring a Service Delivery Manager to oversee and manage the delivery of IT services and ensure operational excellence within the organisation.Key Responsibilities:Service Delivery:User Support: You will ensure high-quality support for IT systems and applications, resolving user issues and requests in a timely manner.Incident and Problem Management: You will manage and resolve incidents and problems in line with ITIL v4 practices, conducting root cause analysis and implementing preventive measures. You will act as incident manager during outages, producing Service Impact Reports to facilitate lessons learned.Change Management: You will oversee and implement changes to IT systems, ensuring minimal disruption to...

Service Transition Manager Role - Perm (FTC) - Hybrid

Added 25/04/2025

Service Transition Manager - AutomotiveFTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition ManagerType - Fixed term contract (6 months) likely extensionLocation - Hybrid, 2/3 days per week in the office (London, Victoria)Salary - £75,000 pa, pro rataSpec - Key ResponsibilitiesOwn and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early...

Service Transition Manager Role - Perm (FTC) - Hybrid

Added 05/04/2025

Service Transition Manager - AutomotiveFTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition ManagerType - Fixed term contract (6 months) likely extensionLocation - Hybrid, 2/3 days per week in the office (London, Victoria)Salary - £75,000 pa, pro rataSpec - Key ResponsibilitiesOwn and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early...

Service Delivery/Project Manager

Added 20/03/2025

A leading IT services organisation in Dublin is looking for a Service Delivery/Project Manager for a senior role within their Security Operations Centre. This position offers a competitive salary and the chance to work with a dedicated cybersecurity team.What you will be doing in the role:You will manage the onboarding process for new SOC clients, ensuring a smooth transition post-project implementation.You will develop and maintain strong relationships with key client stakeholders to facilitate seamless integration.You will proactively address client concerns and queries, ensuring timely and effective resolutions.You will enhance and implement a structured onboarding process to efficiently integrate clients with...

Service Delivery Manager

Added 19/03/2025

A leading IT services organisation in Dublin city centre is looking for a Service Delivery Manager for a 6-month rolling day rate contract. The role will be hybrid with a mix of remote work and being on site when required. Competitive daily rate on offer DOEWhat you will be doing in the role:You will oversee the delivery of Security Operations Centre (SOC) services, ensuring they are efficient and of high quality.You will serve as the main point of contact for clients regarding SOC services and cybersecurity incidents.You will conduct regular service review meetings with customers to discuss performance, address issues,...

IT Service Desk Engineer

Added 17/04/2025

Role: IT Service Desk EngineerType: Contract - 6 - 12 MonthsLocation: Dublin, Ireland (5 days onsite)About the company: A leading global IT services company, specializing in digital transformation, cloud, and cybersecurity. Operating in 70+ countries, it delivers innovative tech solutions across industries. ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or...

Operations Support Manager

Added 10/06/2025

Are you a driven and dynamic professional with a passion for operational excellence and continuous improvement? Our client, a global leader in the aerospace sector, is seeking a results-oriented Operational Excellence Lead to support major transformation initiatives across their engineering and manufacturing supply chains.This is a high-impact role within a forward-thinking team focused on driving sustainable improvements in quality, delivery, and value creation throughout the supply chain.Location: Derby (Remote)Contract Type: Contract for 12 months Rate: 600- 650/day Inside IR 35 We are looking for an individual with a proven track record of operational excellence with exemplary communication and influencing skills....

AI Product Manager

Added 06/06/2025

My client who are well known within the built environment industry are looking for a hands on AI Product Manager to join their team on an initial 6 month contract role.This role will require you to travel to either their London or Bristol offices once/twice a week.Essential skills:5+ years of experience in digital product management, ideally with exposure to AI, knowledge platforms, or enterprise-scale search/insight tools.Demonstrated experience owning roadmaps, managing cross-functional teams, and balancing delivery with strategic vision.Strong stakeholder engagement skills, with experience in driving adoption across diverse, distributed user groups.Excellent written and verbal communication skills - capable of managing...

Resource Manager Role - Hybrid - Banking

Added 06/06/2025

Resource Manager Role - Hybrid / Canary Wharf - 6 month Contract - Banking Role - Resource ManagerIndustry - Banking / Finance Duration - 6 months with very likely extensionLocation - Remote / Canary Wharf - 3 days per week in a Canary Wharf office, LondonRate - £415 per day (Inside IR35)Tasks Assisting senior management level people through resource managing. Responsibility includes analysis and reporting on resource allocation and forecast, as well as administrative areas in recruitment and audit related works.DutiesCreating or monitor a creation of resource forecast, gathering estimation and schedule requirement from relevant business stakeholders and development team.Forecasting...

Cyber Programme Manager

Added 06/06/2025

Position: Cyber Programme Manager Location: Dublin city centre hybrid working Day Rate: 600-675 per day Contract Type: 6 month rolling day rate contract (this will extend)Overview:A public sector organisation is seeking an experienced Cyber Programme Manager to lead a large-scale cybersecurity transformation programme. This role is ideal for someone with a strong background in programme delivery and cybersecurity, who thrives in complex environments and can drive delivery across multiple workstreams involving compliance, remediation, and infrastructure securityResponsibilities:As Cyber Programme Manager, you will:Lead a portfolio of cybersecurity projects, ensuring delivery is aligned with strategic goals and regulatory requirements.Oversee planning, execution, and governance...

Cyber Programme Manager

Added 06/06/2025

Position: Cyber Programme Manager Location: Dublin city centre hybrid working Day Rate: 600-675 per day Contract Type: 6 month rolling day rate contract (this will extend)Overview:A public sector organisation is seeking an experienced Cyber Programme Manager to lead a large-scale cybersecurity transformation programme. This role is ideal for someone with a strong background in programme delivery and cybersecurity, who thrives in complex environments and can drive delivery across multiple workstreams involving compliance, remediation, and infrastructure securityResponsibilities:As Cyber Programme Manager, you will:Lead a portfolio of cybersecurity projects, ensuring delivery is aligned with strategic goals and regulatory requirements.Oversee planning, execution, and governance...

Software Asset Manager - IBM ILMT experience

Added 06/06/2025

Software Asset Manager - IBM ILMTMy client has an urgent requirement for a Software Asset Manager with strong licensing and IBM ILMT experienceYou will have duties that include ILMT maintenance experience to include extracting and analyzing reports for operational servers and compliance, identifying and removing ceased/AWS servers, and reclassifying misreported instances. Key skills:- IBM ILMT experience- Auditing experiencePlease send across an updated CV if this position is of interest. GCS is acting as an Employment Business in relation to this vacancy.

IT Project Manager

Added 26/05/2025

Are you passionate about solving real-world technical challenges and delivering impactful projects? I'm looking for a Technical Project Manager to join our Professional Services team, supporting a variety of projects across infrastructure, middleware, automation, observability, cloud services, and process improvement.You'll play a key role in bringing projects from concept to execution, collaborating with cross-functional teams to deliver technical solutions that enhance performance and business outcomes.What You'll Be Responsible For:You will manage end-to-end technical project delivery, including planning, execution, and closing.You will oversee infrastructure-related projects such as cloud deployments, automation, middleware integration, and observability tooling.You will communicate with internal teams and...

IT Operations Manager

Added 23/05/2025

Overview of the role:Role- Sr IT Manager - (Operations & Support)Type- ContractNature- Onsite in London (5 days) Mandatory things-Team management (also mention the size)Vendors and suppliers' management.Stakeholder managements (C-suits/Leaders/Directors/HODs)Managing or organising internal events Responsibilities-Key role is stakeholder management (both internal and external)Making sure its visible - putting together nice comms around what we are planning to doSimilar experience of running IT Support team. Someone with experience working in a highly regulated environment - Fmcg, finance, banking, pharma.Running process improvements - is mandatory. Technical skills are needed but mainly being a people person for this role.Bit of a jack of all...