Service Delivery Manager - Contract

Reference: 150525SDM_1747306877

We're working with a growing company in the IT security space that's on the lookout for a Service Delivery Manager to join their expanding cyber team for a 6month contract. If you're someone who enjoys a busy, fast-moving environment and likes working with both techies and non-techies, this could be a great fit. You will be working closely with security specialists, pre-sales folks, and other teams across the business.

What You'll Be Doing:

  • Oversee the delivery and performance of security operations (including SOC services)
  • Serve as the main liaison for clients in relation to cyber operations
  • Set up and track delivery activities and small projects using internal PM tools
  • Coordinate incident management activities and escalation processes in line with best practices.
  • Monitor contracts, renewals, and revenue reporting for the cyber security team.
  • Contribute to service-related initiatives, including training, documentation, and marketing efforts.

What We're Looking For:

  • Someone who is highly organised and adaptable
  • An enthusiastic person who is comfortable navigating a ever-evolving security landscape.
  • A background in service delivery, cybersecurity environments (especially SOC), or IT operations.

Nice to Have:

  • Professional certifications such as ITIL, CISSP, CISM, or ISO 27001 Lead Implementer.
  • Solid skills with Microsoft Excel (Power BI is a bonus).
  • Familiarity with project management principles (certification is helpful but not essential).

GCS is acting as an Employment Business in relation to this vacancy.

Negotiable

Ireland

Contract

Added 15/05/2025
Reference: 150525SDM_1747306877

Service Delivery Manager - Contract

Ireland
Contract

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