Technical Business Analyst

Reference: 19873_1774390266

Job Title: Technical Analyst - Broadband

Location: Philadelphia
Job Type: Full Time, 12 month contract

Job Summary

The Global Technology Solutions organization focuses on designing, implementing, and managing advanced technology solutions for Mid‑Market and Enterprise customers, delivering managed network, voice, and security services.

The Technical Business Analyst will be aligned with an Agile delivery team and will play a critical role in supporting sales‑related applications. This role serves as a bridge between business stakeholders and technical teams, ensuring clear requirements, high‑quality deliverables, and successful project outcomes.

Core Responsibilities

  • Monitor project deliverables and ensure timely completion of projects
  • Collaborate with stakeholders to define project scope and break work into minimally viable deliverables
  • Work closely with development teams to clarify requirements and ensure alignment throughout the development lifecycle
  • Act as a trusted liaison between business stakeholders and technical teams
  • Prepare detailed functional and technical specifications for application development
  • Analyze business and user needs; document requirements and translate them into system requirement specifications
  • Identify dependencies among related systems and assess the impact of proposed changes
  • Review and evaluate proposals by gathering facts, analyzing data, and comparing alternatives related to cost, timeline, resources, and feasibility; recommend a course of action
  • Serve as a liaison among clients, business users, internal IT teams, and external vendors to deliver effective system solutions
  • Partner with matrixed cross‑functional teams across field and corporate organizations to ensure alignment and solution excellence
  • Define clear, measurable success metrics for systems and processes and establish plans to track performance
  • Ensure data quality and integrity across data‑driven and application‑based implementations
  • Support testing teams and business users in validating that delivered solutions meet documented requirements
  • Lead or own the direction of assigned projects with limited guidance, exercising independent judgment and discretion
  • Perform other duties and responsibilities as assigned

Qualifications

Required:

  • Bachelor's degree in Business, Information Systems, or a related field (MBA preferred)
  • Minimum of 5 years of experience in business analysis or a related discipline
  • Strong analytical, problem‑solving, and conceptual thinking skills
  • Ability to understand and resolve complex business and technical requirements
  • Proven ability to meet deadlines, communicate risks or delays, and resolve ambiguity
  • Excellent verbal and written communication skills with experience presenting to executives, managers, and subject‑matter experts
  • Demonstrated success leading and supporting cross‑functional projects

Preferred:

  • Extensive knowledge of networking technologies such as SD‑WAN, MPLS, or similar enterprise network concepts
  • Experience working in Agile or iterative delivery environments
  • Background supporting sales‑enablement or customer‑facing systems

GCS is acting as an Employment Business in relation to this vacancy.

$35.00 - $45.00
Per hour
USD35 - USD45 per hour

Philadelphia

Contract

Added 24/03/2026
Reference: 19873_1774390266

Technical Business Analyst

Philadelphia
Contract

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