About the Role
We are seeking an experienced Senior DevOps Manager to lead a high-performing Technical Operations team responsible for ensuring the reliability, scalability, and performance of a large-scale cloud infrastructure. This leadership role combines technical expertise with people management, driving operational excellence, infrastructure automation, and cross-functional collaboration across engineering, security, and product teams.
The ideal candidate is an experienced DevOps or Site Reliability Engineering (SRE) leader with a strong background in cloud infrastructure, incident management, infrastructure automation, and team development.
Key Responsibilities
- Lead, mentor, and develop a high-performing Technical Operations/DevOps team.
- Ensure 24/7 operational stability, availability, and reliability of production infrastructure.
- Drive operational excellence through continuous improvement initiatives.
- Lead incident response, major incident management, and post-incident reviews (RCA).
- Establish and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.
- Oversee infrastructure automation using Infrastructure as Code (IaC) principles.
- Manage Kubernetes-based container platforms and cloud infrastructure.
- Improve deployment processes through CI/CD and automation.
- Collaborate with Product, Engineering, Security, and Infrastructure teams on strategic initiatives.
- Drive disaster recovery, resiliency, and business continuity planning.
- Develop monitoring, alerting, and observability strategies.
- Present operational metrics and project updates to senior leadership.
- Ensure compliance with security standards, audits, and regulatory requirements.
Required Qualifications
- 8+ years of experience in DevOps, Technical Operations, Infrastructure Engineering, or Site Reliability Engineering.
- 4+ years of experience managing technical operations, infrastructure, or SRE teams.
- Strong leadership, mentoring, and people management skills.
- Experience managing production cloud infrastructure in AWS and/or GCP.
- Hands-on experience with Kubernetes, Docker, and container orchestration.
- Strong experience with Terraform and Infrastructure as Code (IaC).
- Experience implementing CI/CD pipelines and deployment automation.
- Strong understanding of Linux systems administration.
- Experience with incident management, on-call operations, and production support.
- Knowledge of networking fundamentals, cloud security, and infrastructure best practices.
- Experience with Agile methodologies, Kanban, Jira, or similar project management tools.
- Excellent communication, stakeholder management, and executive presentation skills.
Preferred Qualifications
- Experience implementing Site Reliability Engineering (SRE) practices.
- Experience with monitoring and observability platforms such as Prometheus, Grafana, APM tools, and centralized logging solutions.
- Experience with disaster recovery planning and multi-region infrastructure.
- Knowledge of compliance frameworks including SOC 2 and other security standards.
- Experience supporting enterprise-scale cloud platforms.
- Cloud certifications such as AWS Solutions Architect or Google Cloud Professional certifications.
- Experience with enterprise networking, telecommunications, wireless networking, or IoT environments.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Technical Environment
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
- Kubernetes
- Docker
- Terraform
- Linux
- CI/CD Pipelines
- Git
- Prometheus
- Grafana
- Application Performance Monitoring (APM)
- Infrastructure as Code (IaC)
- Jira
- Agile / Kanban
- Networking & Cloud Security
What You'll Gain
- Opportunity to lead and mentor a high-performing DevOps and Technical Operations team.
- Work on large-scale, cloud-native infrastructure supporting enterprise applications and mission-critical services.
- Drive strategic initiatives in infrastructure automation, cloud modernization, and Site Reliability Engineering (SRE).
- Gain hands-on experience with cutting-edge technologies including Kubernetes, Terraform, AWS/GCP, CI/CD, and Infrastructure as Code (IaC).
- Influence technical direction and collaborate with cross-functional engineering, security, and product teams.
GCS is acting as an Employment Business in relation to this vacancy.
DevOps Manager
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