Job Title: Fiber Engineer (Entry Level)
Location: 3235 Intertech Dr, Brookfield, WI 53045
Work Hours: 7 AM-4 PM or 8 AM-5 PM
Contract : 12+Months
Job Description:
We are seeking an entry-level Fiber Engineer with strong hands‑on technical aptitude to support fiber installation, maintenance, troubleshooting, and network reliability operations. This role requires physical fieldwork, not IT desk work. The ideal candidate is a technically minded individual who is comfortable working with tools, fiber equipment, and network hardware in a fast‑paced environment.
You will be responsible for supporting fiber optic services, maintaining critical infrastructure, troubleshooting equipment, and ensuring accurate documentation. This position requires the ability to drive to job sites using your own vehicle and bring a basic tool set including:
- Viavi ONA800
- EXFO FIP500
Key Responsibilities
Fiber & Network Operations
- Assist in install, provision, test, and maintain DS0 through OC192 services.
- Install and test transmission/switching equipment as required.
- Troubleshoot network equipment issues, remove/replace defective modules, and coordinate repairs.
- Assist with installation, change, decommission, and testing activities for Next Generation technologies, including:
- Edge Compute
- Wavelength Services
- Fiber Optic Transport
- Ethernet
- SONET
- IP Network Layers
Field Maintenance & Infrastructure Support
- Perform Level 1 preventive and scheduled maintenance on critical infrastructure including:
- HVAC systems
- High‑voltage electrical systems
- DC power plants
- Maintain tools, test sets, and fiber transmission equipment including Lightwave multiplexing and AC/DC power equipment.
- Utilise standard industry software/hardware tools to locate, mark, and protect underground outside-plant fiber facilities.
Asset Management & Documentation
- Manage materials, including deliveries, shipping/receiving, and consumable replenishment.
- Track, maintain, and update inventory and installation records accurately.
- Ensure detailed documentation of trouble tickets, logs, and status reports.
- Ensure compliance with all safety protocols and workplace hazard guidelines.
Restoration & Network Integrity
- Monitor, locate, and assist with service restoration during outages.
- Proactively identify potential network issues to maintain service integrity.
- Collaborate with internal teams to restore network services efficiently.
Systems & Tools
- Learn and use internal systems including:
- Trouble ticketing
- Provisioning tools
- Time tracking
- Materials management applications
- Complete system updates, time logs, and job‑related activity reports.
Required Qualifications
- Ability to use hand tools, testing instruments, and computerized devices for installation and troubleshooting.
- Strong problem‑solving skills under pressure with the ability to diagnose equipment/network issues.
- Excellent verbal communication skills for customer and team interactions.
- Strong attention to detail to ensure accuracy in installation, repair, and documentation.
- Knowledge of workplace safety hazards and ability to follow proper safety protocols.
- Must have personal vehicle and a basic tool set including: Viavi ONA800 and EXFO FIP500.
Required Non‑Technical Skills
- Effective Communication
- Collaboration & Teamwork
- Critical Thinking & Problem Solving
- Strong Time Management
- Customer Obsession / Customer‑First Approach
Additional Notes
- This is an entry-level, hands-on fiber engineering role.
- Position does not involve on‑call duties.
- Candidates should be able to work independently in the field and adapt to changing technical demands.
GCS is acting as an Employment Business in relation to this vacancy.
Fiber Engineer
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