IT Business Partner
IT Business Partner (SC Cleared)
Location: Enfield (Remote)
Contract
Security Clearance: Active SC Clearance or Recently Lapsed SC Clearance Required
Overview
We are seeking an experienced IT Business Partner / Senior Business Analyst to act as the strategic bridge between business stakeholders, clients, and technology teams.
This role is ideal for someone who can understand complex business challenges, translate requirements into practical technology solutions, drive business transformation, and manage stakeholder relationships across multiple workstreams.
The successful candidate will have experience delivering business and digital transformation initiatives within government, regulated, enterprise, utilities, financial services, housing, healthcare, telecommunications, or similar complex environments.
Essential Industry Experience
We are particularly interested in candidates who have worked within one or more of the following sectors:
- UK Central Government
- Public Sector
- Defence
- Policing / Law Enforcement
- Social Housing
- Housing Repairs & Maintenance
- Utilities
- Financial Services
- Healthcare / Life Sciences
- Telecommunications
- Large Enterprise Digital Transformation Programmes
Candidates with experience working in highly regulated environments and managing multiple stakeholder groups are highly desirable.
Security Clearance
You must have one of the following:
- Active SC Clearance
- SC Clearance that has recently expired or lapsed
- Previous experience working in SC-cleared environments with eligibility for re-clearance
Please highlight your clearance status on application.
Key Responsibilities
- Elicit, analyse and document business requirements.
- Translate business needs into functional specifications and solution designs.
- Facilitate stakeholder workshops and discovery sessions.
- Develop As-Is and To-Be process models.
- Identify opportunities for process improvement, automation and operational efficiency.
- Build strong relationships with business stakeholders, clients and suppliers.
- Act as a trusted advisor to business and operational teams.
- Support the delivery of technology and business transformation projects.
- Produce high-quality project and business analysis documentation.
- Manage risks, issues, dependencies and change requests.
- Coordinate internal teams and third-party suppliers to deliver successful outcomes.
- Support testing, implementation, business readiness and transition into BAU.
Required Skills & Experience
Business Analysis
- Requirements gathering and elicitation
- Business process mapping
- Gap analysis
- Functional and non-functional requirements
- User stories and acceptance criteria
- Workshop facilitation
- Business and systems analysis
- Process improvement and transformation
Stakeholder Management
- Senior stakeholder engagement
- Client relationship management
- Cross-functional team collaboration
- Third-party supplier management
- Strong communication and influencing skills
Project & Change Delivery
- Agile, Scrum or Waterfall delivery environments
- Change management
- Risk and issue management
- Business readiness
- UAT support
- End-to-end project delivery experience
Technical Understanding
Experience with some of the following is desirable:
- ServiceNow
- Microsoft Dynamics 365
- Salesforce
- Azure
- SQL
- Power BI
- SharePoint
- Jira
- Confluence
Experience working with business-critical enterprise applications and operational systems is highly advantageous.
Preferred Qualifications
- Degree in Business, IT, Computer Science or related discipline
- ISEB / BCS Business Analysis Qualification
- Agile Certification
- PRINCE2
- ITIL Foundation
What We're Looking For
- Strong Business Analyst or IT Business Partner background
- Experience operating in complex, stakeholder-heavy environments
- Ability to balance strategic thinking with hands-on delivery
- Excellent communication and documentation skills
- Commercial awareness and a customer-focused mindset
- Proven track record delivering transformation and operational improvement initiatives
Ideal Backgrounds
We would love to hear from:
- IT Business Partners
- Senior Business Analysts
- Lead Business Analysts
- Systems Analysts
- Product Owners
- Digital Transformation Consultants
- Business Systems Analysts
- Delivery Consultants
Active SC Clearance or Recently Lapsed SC Clearance is highly desirable and will be given priority consideration.
GCS is acting as an Employment Business in relation to this vacancy.
IT Business Partner
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