Scrum Master - Telecommunications
Scrum Master
About the Role
Seeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams on a strategic initiative focused on transforming network data platforms and digital infrastructure capabilities.
This role will sit within a highly collaborative engineering environment, partnering with Product Owners, Engineering Leaders, Architects, and cross-functional teams to enable successful delivery of complex technology initiatives.
The ideal candidate is not just a Scrum facilitator - the client is looking for an Agile leader who can coach teams, improve delivery practices, remove obstacles, influence stakeholders, and help engineering teams continuously improve.
About the Team & Project
The team is responsible for modernising how the organisation represents, manages, and leverages network data across the organisation.
Key initiatives include:
- Modernising digital representation of network infrastructure
- Supporting current HFC (Hybrid Fiber Coaxial) network capabilities and future Fiber network evolution
- Rebuilding platforms using modern data architecture principles
- Improving data governance, ownership, transparency, and quality
- Developing future capabilities including graph-based network representation and enhanced ecosystem integration
This is an opportunity to support a major enterprise technology transformation within one of the world's leading connectivity and technology organisations.
Responsibilities
- Facilitate Agile ceremonies including:
- Sprint Planning
- Daily Stand-ups
- Sprint Reviews
- Retrospectives
- Backlog Refinement
- Scrum of Scrums
- PI Planning / ART ceremonies
- Coach teams on Agile principles, Scrum practices, and continuous improvement
- Partner with Product Owners to support backlog prioritisation, refinement, and delivery planning
- Identify and remove blockers impacting engineering delivery
- Manage risks, dependencies, and delivery challenges across teams
- Support SAFe Agile practices within an enterprise environment
- Track and communicate Agile delivery metrics including velocity, burndown, and team performance
- Drive improvements around team maturity, collaboration, and delivery effectiveness
- Work closely with Engineering Managers, RTEs, Product Owners, and business stakeholders
Required Skills & Experience
- 5+ years' experience as a Scrum Master / Agile Practitioner
- Strong understanding of Agile Scrum methodology and SAFe framework
- Experience supporting enterprise-scale technology delivery teams
- Proven ability to coach teams and improve Agile maturity
- Experience working with engineering, product, and cross-functional teams
- Strong stakeholder management and communication skills
- Experience managing:
- Dependencies
- Risks
- Blockers
- Delivery reporting
Hands-on experience with Agile tools:
- Jira
- Confluence
- Azure DevOps
Preferred Experience
- SAFe Scrum Master certification
- Certified Scrum Master (CSM)
- Experience supporting large-scale technology transformation initiatives
- Telecommunications, networking, infrastructure, or connectivity experience
- Experience working with complex data platforms or engineering environments
GCS is acting as an Employment Business in relation to this vacancy.
Scrum Master - Telecommunications
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