PRINCIPAL ACCOUNTABILITIESList up to 8 main accountabilities in order of importance that this role needs to do to... Read more
PRINCIPAL ACCOUNTABILITIES
List up to 8 main accountabilities in order of importance that this role needs to do to ensure the role purpose is met. Outline what is done, to what, to achieve what.
Incorporate feature requests into a product roadmapReview and prioritise backlogDevelop user stories and define acceptance criteriaSet sprint goalsWrite acceptance testsPlan releases and upgradesFollow progress of work and address production issues during sprintsAnalyse preferences and requests of end usersRefine our agile methodology based on results and client feedbackKeep track of industry trends
COMPLEXITY, PLANNING AND TIME SPANS
Specify the areas over which this role has management responsibility.
Management of own workload and time.Coordinating delivery datesTracking and monitoring of Development workReviewing, collating, maintaining and highlighting changes to agreed feature requestsIdentifying, assessing and reporting product risks and issues, engaging with internal and external contacts where necessaryMaintaining financial controls and systems for recording, monitoring, forecasting and budgeting development expenditure and resourcesOrganising and facilitating release closures, as well as ensuring release notes and user guides are available at releaseMaintaining and communicating product management standards and best practicesAssisting in the maintenance, reviewing, and improving of departmental and product management office policies and proceduresProducing weekly and monthly performance/status reports for the IT SLT and Stakeholders
What time spans does the role operate under
The role operates all year round - development sprints will vary depending on requirements.
DIFFICULTIES AND DEMANDS OF THE ROLE
What are the most difficult parts of the job?
Balancing the changing demands of the business
What are the typical types of problems and challenges?
Ensuring all elements of the product development are aligned to meet tight and demanding deadlines.Understanding and keeping on top of all the work that is going on across the business to ensure all work is aligned and doesn't' conflict.
How will these be resolved?
Strong organisation skills and management of time and information gathering skills.Clear understanding of the systems and a clear understanding of what needs to be delivered.
TYPICAL DECISIONS MADE BY THE JOBHOLDER
List 2 examples of decisions the jobholder can take
How best to implement a request and what impact it has on delivery.
How to prioritise and weigh demands of requests from business based on impact and urgency.
List 2 examples of when decisions must be referred to the immediate manager or others.
When a serious issue will delay the product release significantly or increase costs
Where a major change in approach needs to be followed that will impact other teams working
FACTS AND FIGURES
Detail the main variables against which the role will be measured. These variables can include sales targets, costs, profits, turnover, etc.
Success will be measured successful by continued product development completed on time and on budget.
Principal Measures
Quality of project and request completionDelivery of client agreed commitmentsUptake of IT developments within the business.Amount of Re-work IT Development that needs to be undertook.
GCS is acting as an Employment Business in relation to this vacancy.
Read lessLondon, England, United KingdomContractRemote
Social Media & Community ManagerWe're looking for a proactive Social Media & Community Manager to manage day-to-day social... Read more
We're looking for a proactive Social Media & Community Manager to manage day-to-day social media publishing, community engagement, and social listening activities. You will be the voice of our brands online, engaging with consumers in a timely and empathetic manner while identifying trends, monitoring brand sentiment, and providing actionable insights.
Key Responsibilities:
Manage content scheduling and publishing across social platforms.Respond to comments, DMs, and mentions in a brand-appropriate tone.Monitor social conversations, trends, and competitor activity.Produce weekly social listening and sentiment reports.Identify and escalate potential reputation or crisis issues.Support influencer, web, and email channel integration.What We're Looking For:
Strong copywriting and social media management skills.Experience with community management and social listening tools.Ability to identify trends and turn insights into action.Excellent communication, empathy, and stakeholder management skills.Calm and professional approach to issue and crisis management.Success Measures:
Engagement RateCommunity Growth & RetentionResponse Time & Resolution SLAsBrand Sentiment & Share of VoiceIf you're passionate about social media, consumer engagement, and uncovering insights that drive impact, we'd love to hear from you.
GCS is acting as an Employment Business in relation to this vacancy.
Read lessLondon, England, United KingdomContract
Job Description:A big enterprise customer in fullfillment center is seeking an experienced Technical Program Manager (TPM) or Senior... Read more
Job Description:
A big enterprise customer in fullfillment center is seeking an experienced Technical Program Manager (TPM) or Senior Technical Program Manager (Sr. TPM) to lead execution of large-scale fiber deployment programs within the Global Connectivity Infrastructure Delivery - Fiber Deployment (GCID-FD) organization.
GCID-FD delivers the physical fiber infrastructure that connects AWS data centers globally, including underground conduit systems, fiber cable installation, splicing, testing, commissioning, and infrastructure handoff. This role is responsible for driving fiber capacity into service across the Americas, managing complex infrastructure programs from early site assessment through construction closeout and operational handoff.
The successful candidate will own cross-functional program execution, vendor management, quality control initiatives, risk mitigation, stakeholder communication, and delivery of critical network infrastructure supporting AWS's global operations.
Key Responsibilities
Lead end-to-end delivery of fiber deployment programs from planning through construction completion and handoff.Build and manage complex infrastructure programs, defining milestones, schedules, dependencies, and critical paths.Drive execution across multiple vendors, contractors, engineering teams, and stakeholders.Establish and maintain a standardized Quality Control (QC) framework, including pre-construction and post-construction inspections.Develop and manage vendor performance measurement programs using quality and delivery KPIs.Create and implement defect tracking, corrective action, and root cause analysis processes.Ensure infrastructure projects are delivered safely, on schedule, within scope, and to quality standards.Identify program risks, develop mitigation strategies, and proactively resolve execution challenges.Deliver consistent reporting, metrics, and executive-level program updates to GCID-FD leadership and stakeholders.Coordinate project closeout activities and ensure successful operational handoff of deployed infrastructure.Required Qualifications
Experience managing large-scale physical infrastructure deployment programs.Proven ability to lead projects involving planning, vendor coordination, field execution, quality control, and project handoff.Demonstrated success building programs from the ground up, including:Defining project structures and governanceEstablishing milestones and schedulesIdentifying critical path dependenciesManaging risks and resolving execution challengesStrong vendor and contractor management experience.Track record of delivering complex programs through execution, not just planning.Excellent stakeholder management and communication skills.GCS is acting as an Employment Business in relation to this vacancy.
Read lessAustin, Texas, United States of AmericaContract
We are looking for an experienced Technical Analyst to join a strategic Identity & Access Management (IAM) transformation... Read more
We are looking for an experienced Technical Analyst to join a strategic Identity & Access Management (IAM) transformation programme within a leading banking environment.
You will provide L2 production support for Microsoft Identity Manager (MIM) and related IAM services, troubleshooting incidents, supporting integration's, and working with engineering teams to deliver permanent fixes
Location: Remote (UK)
Contract: 6 Months (Initial With possible extension)
IR35: Inside IR35
Key Skills:
✅ Microsoft Identity Manager (MIM) support experience
✅ Strong SQL Server / T-SQL troubleshooting skills
✅ .NET application support (logs, configuration, services)
✅ Active Directory, LDAP, Kerberos & authentication technologies
✅ Incident, problem and change management experience
✅ Experience working in enterprise or regulated environments
This is a great opportunity to work on a high-profile IAM programme with a skilled technical team.
📩 Apply now by sending your CV to discuss this opportunity.
GCS is acting as an Employment Business in relation to this vacancy.
Read lessUnited KingdomContractRemote
TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACTSheffield | Hybrid (1-3 Days On-Site)Until 30th November 2026... Read more
TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACT
Sheffield | Hybrid (1-3 Days On-Site)
Until 30th November 2026 | High Chance of Extension
£600-650 Per Day | Umbrella (Inside IR35)
A global financial services organisation is delivering a large-scale Identity & Access Management (IAM) transformation and is looking for an experienced Technical Lead to help shape and deliver next-generation identity services. This is an opportunity to lead the technical direction of a major enterprise programme, driving secure, scalable IAM solutions across a complex global environment.
Lead the technical design and architecture for enterprise IAM solutions.Define and maintain High & Low Level Designs (HLDs/LLDs).Drive technical decision-making, solution governance, and technology selection.Ensure alignment with security, enterprise architecture, and regulatory standards.Champion Zero Trust and Identity-First security principles.Provide technical leadership, mentoring, and design assurance across engineering teams.Support delivery planning, technical risk management, and cross-team integration.Ensure solutions are secure, resilient, scalable, and production-ready.SKILLS NEEDEDProven experience leading enterprise IAM programmes within Financial Services.Strong background in Identity & Access Management, Authentication, and Authorisation.Experience designing secure, scalable architectures in complex enterprise environments.Knowledge of Zero Trust, Identity Lifecycle Management, Secrets Management, and API Security.Experience with DevSecOps, Secure SDLC, cloud-native security, and automation.Strong stakeholder management and communication skills across technical and business teams.Experience working within Agile delivery environments.Bonus: Experience with Workload Identity, Policy-as-Code, Certificate Lifecycle Management, Event-Driven Identity Integration, and Observability.
YOUR IMPACTYou'll play a key role in transforming enterprise Identity & Access Management for a global banking organisation, helping deliver secure, scalable identity services that underpin critical business operations. Your technical leadership will shape future architecture, improve operational resilience, and support the delivery of one of the organisation's largest security transformation programmes.
Sound good? Apply ASAP - this opportunity is expected to move quickly.
GCS is acting as an Employment Agency in relation to this vacancy.
Read lessSheffield, England, United KingdomContract
TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACTSheffield | Hybrid (1-3 Days On-Site)Until 30th November 2026... Read more
TECHNICAL LEAD - IDENTITY & ACCESS MANAGEMENT (IAM) - CONTRACT
Sheffield | Hybrid (1-3 Days On-Site)
Until 30th November 2026 | High Chance of Extension
£600-650 Per Day | Umbrella (Inside IR35)
A global financial services organisation is delivering a large-scale Identity & Access Management (IAM) transformation and is looking for an experienced Technical Lead to help shape and deliver next-generation identity services. This is an opportunity to lead the technical direction of a major enterprise programme, driving secure, scalable IAM solutions across a complex global environment.
Lead the technical design and architecture for enterprise IAM solutions.Define and maintain High & Low Level Designs (HLDs/LLDs).Drive technical decision-making, solution governance, and technology selection.Ensure alignment with security, enterprise architecture, and regulatory standards.Champion Zero Trust and Identity-First security principles.Provide technical leadership, mentoring, and design assurance across engineering teams.Support delivery planning, technical risk management, and cross-team integration.Ensure solutions are secure, resilient, scalable, and production-ready.SKILLS NEEDEDProven experience leading enterprise IAM programmes within Financial Services.Strong background in Identity & Access Management, Authentication, and Authorisation.Experience designing secure, scalable architectures in complex enterprise environments.Knowledge of Zero Trust, Identity Lifecycle Management, Secrets Management, and API Security.Experience with DevSecOps, Secure SDLC, cloud-native security, and automation.Strong stakeholder management and communication skills across technical and business teams.Experience working within Agile delivery environments.Bonus: Experience with Workload Identity, Policy-as-Code, Certificate Lifecycle Management, Event-Driven Identity Integration, and Observability.
YOUR IMPACTYou'll play a key role in transforming enterprise Identity & Access Management for a global banking organisation, helping deliver secure, scalable identity services that underpin critical business operations. Your technical leadership will shape future architecture, improve operational resilience, and support the delivery of one of the organisation's largest security transformation programmes.
Sound good? Apply ASAP - this opportunity is expected to move quickly.
GCS is acting as an Employment Business in relation to this vacancy.
Read lessSheffield, England, United KingdomContract
Role Overview The Product Owner will play a key role in delivering and operating enterprise Identity & Access... Read more
Role Overview
The Product Owner will play a key role in delivering and operating enterprise Identity & Access Management (IAM) capabilities. The role is responsible for managing the product backlog, ensuring delivery aligns with business objectives and regulatory requirements.
The position works closely with IAM architects, business stakeholders and technology partners.
We are undergoing a transformation of its Identity and Access Management practices including the delivery of a set of net new tools to overhaul how IAM is carried out in the industry. We are seeking experienced and dynamic product owners who have an excellent understanding of Identity Management, with a successful track record of working in complex global organisations at fast pace. The role will report to the program and be part of a dynamic and highly skilled team.
In this role, you will:
Own, maintain and prioritise the product backlog.Define Epics, Features and User Stories.Capture and refine business and technical requirements.Define acceptance criteria for backlog items.Work closely with Technical Leads and Architects to align business priorities with technical delivery.Support sprint planning, backlog refinement and release planning.Balance delivery priorities against technical debt and operational requirements.Coordinate dependencies across multiple delivery teams.Engage business stakeholders and technology partners.Support demonstrations and User Acceptance Testing (UAT).Ensure regulatory, audit and compliance requirements are represented within the backlog.Monitor delivery progress and manage scope.Drive delivery of measurable business outcomes.
To be successful in this role, you should meet the following requirements:
Key Skills & Experience
Technical Skills
Agile DeliveryProduct OwnershipBacklog ManagementRequirements Engineering
Soft Skills
Stakeholder ManagementBusiness AnalysisFinancial ServicesCommunication and FacilitationRisk and Compliance AwarenessAbility to adapt and understand new technologies - being self-motivated to learnStrong interpersonal, influencing, communication and report-writing skillsAbility to interact appropriately with users of various technical skill levelsAbility to work in a multi country, culturally diverse and time-zone separated role.
Additional Knowledge and Capabilities
Enterprise Identity and Access Management.Human and Non-Human Identity.Agent Identity.Workload Identity.Zero Trust Architecture.Authentication and Authorisation.Policy-as-Code.Identity Lifecycle Management.Secrets Management.Certificate Lifecycle Management.API Security.Event-driven Identity Integration.Cloud-native Security.Observability, Monitoring and Audit.Secure Software Development Lifecycle (SSDLC).DevSecOps and Automation.Production Readiness.Knowledge Sharing and Documentation.Delivery within a regulated Financial Services environment.Collaboration across Architecture, Engineering, Security, Operations and third-party suppliers.
GCS is acting as an Employment Business in relation to this vacancy.
Read lessSheffield, England, United KingdomContractRemote
Are you passionate about solving complex technical challenges while building strong customer relationships? We're looking for a Technical... Read more
Are you passionate about solving complex technical challenges while building strong customer relationships?
We're looking for a Technical Account Manager (TAM) to join a global team supporting enterprise customers.
Responsibilities:
Act as a trusted technical advisor for enterprise customers.
Build strong relationships with customer stakeholders and drive long-term success.
Understand customer goals, technical environments, and business challenges.
Provide guidance on product adoption, best practices, and solution optimization.
What You'll Bring
Experience in Technical Account Management, Technical Support, Solution Consulting, Customer Success, or Professional Services
Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
Workfront
Marketo
Languages required: English and Polish will be a nice to have
GCS is acting as an Employment Business in relation to this vacancy.
Read lessMunich, Bayern, GermanyFixed Term Contract
Product Owner Location: Remote / Enfield (with occasional travel as required)Job Type: ContractDuration: 12 Months + extention Security... Read more
Location: Remote / Enfield (with occasional travel as required)
Job Type: Contract
Duration: 12 Months + extention
Security Clearance: Active or Lapsed UK SC Clearance Required
We are seeking an experienced Product Owner to join our team on a 12-month contract to drive the successful delivery of business-critical products and services.
Working closely with stakeholders, customers, and development teams, you will be responsible for defining product priorities, managing the product backlog, coordinating releases, and ensuring development efforts remain aligned to business objectives. You'll play a pivotal role in translating customer and business needs into clear deliverables, ensuring maximum value is delivered through an Agile product delivery approach.
Due to the nature of the work, applicants must hold active or previously held (lapsed) UK Security Check (SC) Clearance and be eligible for re-clearance if required.
Key ResponsibilitiesDevelop, maintain, and communicate the product roadmap.Gather, assess, and prioritise business and customer feature requests.Own and manage the product backlog, ensuring priorities are aligned with business objectives.Create user stories, business requirements, and acceptance criteria.Define sprint goals and support Agile ceremonies, including sprint planning and reviews.Collaborate with development teams to ensure successful and timely delivery.Write and validate acceptance tests to ensure solutions meet business requirements.Plan and coordinate product releases, upgrades, and deployments.Monitor delivery progress and proactively manage risks, issues, and dependencies.Analyse user feedback and business requirements to drive continuous product improvement.Produce regular status and performance reports for stakeholders and senior leadership.Promote product management best practices and contribute to process improvements.Stay informed of industry developments and emerging technology trends.Essential Skills & ExperienceProven experience as a Product Owner, Product Manager, Business Analyst, or similar role.Strong experience working within Agile/Scrum delivery environments.Demonstrable experience managing product backlogs, roadmaps, and release planning.Experience creating user stories and defining acceptance criteria.Excellent stakeholder management and communication skills.Strong analytical, organisational, and problem-solving abilities.Ability to manage competing priorities in a fast-paced environment.Strong understanding of software development lifecycles.Proficient in product management and collaboration tools.Active or previously held (lapsed) UK SC Clearance.Desirable Skills & QualificationsDegree-level qualification or equivalent experience.Agile Product Owner or Scrum Product Owner certification.ITIL Practitioner certification.Experience using Aha! product management software.Aha! Accreditation.Knowledge of enterprise systems and business processes.Personal AttributesCustomer-focused and outcome-driven.Strong collaborator with the ability to influence stakeholders at all levels.Highly organised with excellent attention to detail.Self-motivated and proactive.Adaptable and comfortable working in changing environments.Strong commercial and business awareness.What Success Looks LikeDelivery of agreed product enhancements on time and within budget.High-quality backlog management and requirement definition.Successful delivery of sprint and release commitments.Increased adoption and utilisation of delivered solutions.Reduced rework and improved stakeholder satisfaction.Effective collaboration across business and technology teams.Security Clearance RequirementPlease note: Candidates must hold either:
Active UK Security Check (SC) Clearance, orPreviously held (lapsed) UK SC Clearance
GCS is acting as an Employment Business in relation to this vacancy.
Read lessGreater London, United KingdomContractRemote
Scrum MasterAbout the RoleSeeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams on... Read more
Seeking an experienced Scrum Master / Agile Practitioner to support enterprise Agile delivery teams on a strategic initiative focused on transforming network data platforms and digital infrastructure capabilities.
This role will sit within a highly collaborative engineering environment, partnering with Product Owners, Engineering Leaders, Architects, and cross-functional teams to enable successful delivery of complex technology initiatives.
The ideal candidate is not just a Scrum facilitator - the client is looking for an Agile leader who can coach teams, improve delivery practices, remove obstacles, influence stakeholders, and help engineering teams continuously improve.
About the Team & ProjectThe team is responsible for modernising how the organisation represents, manages, and leverages network data across the organisation.
Key initiatives include:
Modernising digital representation of network infrastructureSupporting current HFC (Hybrid Fiber Coaxial) network capabilities and future Fiber network evolutionRebuilding platforms using modern data architecture principlesImproving data governance, ownership, transparency, and qualityDeveloping future capabilities including graph-based network representation and enhanced ecosystem integrationThis is an opportunity to support a major enterprise technology transformation within one of the world's leading connectivity and technology organisations.
ResponsibilitiesFacilitate Agile ceremonies including:Sprint PlanningDaily Stand-upsSprint ReviewsRetrospectivesBacklog RefinementScrum of ScrumsPI Planning / ART ceremoniesCoach teams on Agile principles, Scrum practices, and continuous improvementPartner with Product Owners to support backlog prioritisation, refinement, and delivery planningIdentify and remove blockers impacting engineering deliveryManage risks, dependencies, and delivery challenges across teamsSupport SAFe Agile practices within an enterprise environmentTrack and communicate Agile delivery metrics including velocity, burndown, and team performanceDrive improvements around team maturity, collaboration, and delivery effectivenessWork closely with Engineering Managers, RTEs, Product Owners, and business stakeholdersRequired Skills & Experience5+ years' experience as a Scrum Master / Agile PractitionerStrong understanding of Agile Scrum methodology and SAFe frameworkExperience supporting enterprise-scale technology delivery teamsProven ability to coach teams and improve Agile maturityExperience working with engineering, product, and cross-functional teamsStrong stakeholder management and communication skillsExperience managing:DependenciesRisksBlockersDelivery reportingHands-on experience with Agile tools:
JiraConfluenceAzure DevOpsPreferred ExperienceSAFe Scrum Master certificationCertified Scrum Master (CSM)Experience supporting large-scale technology transformation initiativesTelecommunications, networking, infrastructure, or connectivity experienceExperience working with complex data platforms or engineering environmentsGCS is acting as an Employment Business in relation to this vacancy.
Read lessPhiladelphia, Pennsylvania, United States of AmericaContract
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