IT Support Technician

Reference: 8746_1793219713

We're looking for a hands-on IT Support Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.

What You'll Do

  • Build, image, configure, and deploy hardware and devices.
  • Troubleshoot desktops, peripherals, connectivity, and network issues.
  • Perform rack-and-stack activities, fiber cabling, and structured cabling work.
  • Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.
  • Work tickets, perform routine maintenance, and support change management activities.
  • Escalate issues when required and follow documented procedures.
  • Support site technology operations and continuous improvement initiatives.

What We're Looking For

  • 1+ year of hands-on IT support, field services, infrastructure, or data center experience.
  • Experience with hardware deployment and troubleshooting.
  • Knowledge of Windows OS and basic Linux command-line usage.
  • Understanding of networking fundamentals, cabling, and connectivity troubleshooting.
  • Strong problem-solving skills and ability to work in a fast-paced environment.
  • ServiceNow experience is a plus.
  • CompTIA A+ or equivalent experience preferred.

Ideal Candidate

A reliable technician who enjoys hands-on work, follows processes, adapts quickly, and can confidently troubleshoot hardware and connectivity issues in a live operational environment.

GCS is acting as an Employment Business in relation to this vacancy.

COMPETITIVE SALARY
Added 28/10/2026
Reference: 8746_1793219713

Other similar jobs

L3 IT Support Engineer

Added 28/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 28/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

IT Support Specialist

Added 22/10/2026

We are seeking an experienced IT Support Specialist to provide technical support, infrastructure management, and cloud-based solutions that ensure the security, reliability, and performance of client IT environments. This role will focus on supporting Microsoft technologies, networking, cybersecurity, and end-user systems across multiple client environments.Key ResponsibilitiesProvide remote and on-site technical support across multiple client environments.Manage service requests, incidents, and technical escalations, ensuring timely resolution.Troubleshoot and maintain Microsoft 365, Azure, Entra ID, Windows Server, and Windows 10/11 environments.Plan and support migrations from on-premises infrastructure to Microsoft Azure.Deploy and manage Azure services, including Virtual Machines, Azure SQL, and VPN connectivity.Implement and administer...

Learn more

3rd Line EUC Support Engineer - Contract Role

Added 21/10/2026

Role - 3rd Line EUC Support EngineerDuration - 6 months with very likely extensionLocation - Billingham, onsite 5 days a weekSpec - We're seeking an experienced Level 3 EUC Engineer to join a large-scale enterprise transformation and device migration programme within a highly regulated pharmaceutical manufacturing environment.This is a hands-on technical role focused on ensuring business-critical applications, endpoint technologies, and workplace services remain stable, secure, and operational throughout migration and deployment activities. You will act as the senior escalation point for complex technical issues, working across infrastructure, security, deployment, and application teams to support the successful delivery of a major...

Learn more

2nd Line EUC Support Engineer - Contract

Added 21/10/2026

Role - 2nd Line EUC Support EngineerDuration - 6 months with very likely extensionLocation - Billinham, onsite 5 days a weekAbout the RoleWe are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play a key role in supporting device migrations, application readiness activities, endpoint refresh initiatives, and user onboarding across a complex enterprise environment.Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service.Key ResponsibilitiesProvide...

Learn more

L3 IT Support Engineer

Added 21/10/2026

Job Title: L3 IT Support Engineer Contract: 12+ Months Contract (Extension Potential) Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

L3 IT Support Engineer

Added 19/10/2026

Job Title: L3 IT Support EngineerContract: 12+ Months Contract (Extension Potential)Schedule: Must be flexible to work day shifts, front-half nights, or back-half nightsJob Description:We are loking for L3 IT Support Engineer to support critical infrastructure and hardware operations across multiple Operations facilities. This is a hands-on technical role working in a live, mission-critical environment, supporting hardware deployments, troubleshooting connectivity issues, executing technical procedures, and maintaining operational excellence across site infrastructure.As part of a staff augmentation program, technicians will work alongside Amazon's existing site teams to provide onsite technical support during peak operational periods. Key ResponsibilitiesBuild, image, configure, and deploy hardware...

Learn more

Desktop support Engineer

Added 06/10/2026

We are seeking a reliable and customer-focused Desktop Support Engineer to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.Key ResponsibilitiesEnd User SupportImage, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure SupportDiagnose...

Learn more
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.