Global Program Manager

Reference: 1155_1794318086

We are seeking an experienced Global Program Manager to lead a global Deductions Transformation Program focused on reducing incoming deductions, accelerating resolution timelines, and minimizing financial leakage. This role will unify multiple business and technology initiatives into a single integrated roadmap, ensuring alignment across Finance, GBS, Sales, Supply Chain, IT, and external partners.

Key Responsibilities

  • Develop and manage the overall program roadmap, governance framework, milestones, dependencies, and delivery plans across all deductions initiatives.
  • Align global and regional stakeholders on priorities, resource commitments, business outcomes, and operational changes.
  • Lead executive governance, risk management, issue resolution, and decision-making processes.
  • Coordinate process improvement and technology initiatives involving platforms such as HighRadius, ERP systems, automation, AI-enabled document processing, and analytics solutions.
  • Track program benefits, budgets, KPIs, and financial outcomes, ensuring validated business value and accountability.
  • Drive cross-functional change management, deployment planning, training, and adoption activities across regions.
  • Provide concise executive reporting on program status, risks, milestones, and realized benefits.

Required Qualifications

  • 10+ years of program, transformation, or PMO leadership experience, including ownership of large multi-country, cross-functional programs.
  • Strong knowledge of Order-to-Cash (O2C), Invoice-to-Cash (I2C), deductions management, dispute resolution, and recovery processes.
  • Proven experience leading business and technology transformation with measurable operational and financial results.
  • Expertise in stakeholder management, governance, dependency management, budgeting, and benefits realization.
  • Excellent communication, influencing, and executive presentation skills.

Preferred Qualifications

  • Experience with HighRadius, ERP integrations, trade-spend processes, and customer deduction analytics.
  • PMP, PgMP, MSP, Lean Six Sigma, or similar certification.
  • Experience with automation, AI-driven solutions, finance transformation, and shared services environments.

GCS is acting as an Employment Business in relation to this vacancy.

COMPETITIVE SALARY
Added 10/11/2026
Reference: 1155_1794318086

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