Sr. Dev Ops Manager

Reference: 123_1784671767

Senior DevOps Manager
Hybrid · 3 days/week onsite · Full-time

About the role

We're looking for a seasoned Senior DevOps Manager to lead a global operations team delivering world-class infrastructure performance and reliability. This is a high-impact leadership role responsible for driving operational excellence, fostering cross-functional collaboration, and implementing scalable project-management practices to support enterprise customers.

As a key member of the engineering leadership team, you'll ensure 24/7 operational stability across the infrastructure while continuously improving processes, systems, and team capabilities to meet evolving business needs.

What you'll do

  • Lead and mentor Technical Operations engineers across multiple time zones
  • Build a collaborative team culture centred on knowledge sharing, innovation, and operational excellence
  • Own 24/7 operational stability - incident response, escalation procedures, and post-incident reviews
  • Drive incident management including alert management, outage response, and root cause analysis (RCA/CAR)
  • Implement and maintain SRE practices: SLOs, error budgets, and reliability engineering
  • Establish robust monitoring and alerting using APM tools and diagnostic dashboards
  • Lead technical project delivery with clear timelines, resource allocation, and stakeholder communication
  • Drive automation initiatives - runbook automation, deployment automation, and infrastructure-as-code
  • Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS)
  • Provide executive reporting on operational metrics, project status, and team performance
  • Drive cost-optimisation and resource-planning initiatives

What you'll bring

  • 8+ years in technical operations, with 4+ years leading Technical Operations, SRE, or infrastructure teams
  • Proven track record developing and mentoring high-performing teams
  • Strong project management skills (Agile/Kanban, JIRA)
  • Excellent communication, including presenting to executive stakeholders
  • Deep SRE experience - incident management, monitoring, and reliability engineering
  • Infrastructure automation expertise (Terraform, Kubernetes, Docker, CI/CD)
  • Cloud platform proficiency (GCP/AWS), including networking, security, and cost management
  • Monitoring and observability experience (Prometheus, Grafana, APM, log aggregation)
  • 24/7 operations experience, including on-call and global team coordination
  • Change management and compliance experience (SOC 2, security reviews, audits)
  • Linux, networking protocols, and security fundamentals

Nice to have

  • Cloud certifications (GCP Professional, AWS Solutions Architect) or SRE credentials
  • Enterprise networking, wireless infrastructure, IoT, or telecoms experience
  • Security and compliance expertise (vulnerability management, regulatory frameworks)
  • Degree in Computer Science, Engineering, or a related field
  • Multi-region operations experience across time zones

What's on offer

  • Comprehensive medical, dental, and vision plans
  • Life and accidental death insurance
  • 401(k) and company incentive plan
  • Paid holidays and vacation, plus additional leave options
  • Hybrid working (3 days/week onsite)

GCS is acting as an Employment Business in relation to this vacancy.

COMPETITIVE SALARY

San Jose

Contract

Added 21/07/2026
Reference: 123_1784671767

Sr. Dev Ops Manager

San Jose
Contract

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