Team supports a digital dashboard that allows customers to manage their home WiFi network and connected home. We are seeking a Technical Program Manager (TPM) to lead and manage workstreams focused on delivering features for this platform. The ideal candidate will be responsible for managing cross-functional teams and ensuring seamless coordination between stakeholders.

Key Responsibilities:

• Oversee and manage multiple workstreams for the development and delivery of features.
• Lead cross-functional teams, ensuring collaboration across engineering, product management, and other business units.
• Utilize project management tools such as Jira, Confluence, and Smartsheets to track progress and document processes.
• Develop and execute project plans, managing risks, dependencies, and obstacles.
• Drive software development efforts through the full Software Development Life Cycle (SDLC), ensuring high-quality product delivery.
• Facilitate communication between technical and non-technical stakeholders, ensuring alignment on project goals and timelines.
• Actively identify potential blockers and proactively implement solutions to maintain project momentum.

Required Qualifications & Experience:

• Minimum 5+ years of experience in program/project management, preferably in a technical setting.
• Strong SDLC knowledge and experience in software development projects.
• Technical background with the ability to create project plans, manage challenges, and drive solutions.
• Mobile application experience is required.
• Strong leadership, communication, and organizational skills with the ability to influence cross-functional teams.
• Ability to learn and adapt quickly, demonstrating maturity and a proactive approach to problem-solving.
• Experience using Jira, Confluence, and Smartsheets to manage project workflows and documentation.

Nice-to-Have Skills:

• Experience working in telecommunications or with mobile applications for companies such as AT&T, T-Mobile, Spectrum, etc., is a plus.
• Previous experience managing mobile application development within telecom or smart home platforms.
• Familiarity with networking and WiFi technologies (not a primary requirement but beneficial).
• Strong analytical skills and experience working with data-driven decision-making.

More About Features:

Provides users with control and visibility over their home WiFi network, offering features such as:

• Device management: View, name, and organize connected devices.
• Parental controls and scheduling: Pause internet access for specific devices or users.
• Security and alerts: Receive notifications when new devices join the network.
• Troubleshooting and optimization: Self-service tools to resolve connectivity issues.
• WiFi extension: Expand coverage using WiFi Boost Pods.
• Home security integration: Live video streaming and two-way audio with cameras and video doorbells.

This is an exciting opportunity to work on a cutting-edge platform that enhances the connected living experience for millions of users. If you are a proactive, technically savvy program manager with experience in mobile applications and software development, we encourage you to apply!

GCS is acting as an Employment Business in relation to this vacancy.