We are seeking a highly detail-oriented analyst to support the Enterprise Compliance organization in the implementation of an integrated Governance, Risk, and Compliance (iGRC) solution within ServiceNow (SNOW). This role is primarily focused on data entry, data analysis, quality assurance, and fact-checking activities within the iGRC platform. The ideal candidate brings hands-on experience with iGRC implementations and thrives in a structured, process-driven environment that demands accuracy and thoroughness.
Key Responsibilities:
- Data Entry & Management:
Accurately enter, update, and maintain iGRC data within ServiceNow, including controls, risks, policies, and related records
Ensure data integrity and consistency across all iGRC modules in SNOW
Follow established data governance standards and naming conventions throughout all entries
- Data Analysis & Fact-Checking:
Analyze iGRC data to identify gaps, inconsistencies, or anomalies and escalate findings to the Compliance Manager
Fact-check control descriptions, risk ratings, policy mappings, and other iGRC content against source documentation and authoritative references
Cross-reference data across multiple sources to validate accuracy prior to finalization
- Quality Assurance & Compliance Checks:
Conduct structured quality checks on iGRC records to ensure completeness, accuracy, and alignment with compliance standards
Track and document QA findings, flag discrepancies, and follow up with relevant stakeholders to drive resolution
Support review cycles and approval workflows within SNOW, ensuring records meet defined quality thresholds before progressing
- Cross-Functional Collaboration:
Partner with control testers to ensure testing evidence and results are accurately reflected in SNOW
Collaborate with iGRC implementation team members on data migration, configuration validation, and content population activities
Communicate status updates, blockers, and quality findings to the Compliance Manager on a daily basis
Participate in team meetings and working sessions; document action items and follow up on open items
Required Qualifications:
- 2+ years of hands-on experience with iGRC implementations or GRC platform administration (ServiceNow GRC/IRM strongly preferred)
- Demonstrated experience with data entry, data validation, and quality control activities within a compliance or risk management context
- Strong analytical skills with a meticulous attention to detail and a low tolerance for data inaccuracies
- Familiarity with GRC concepts including controls, risks, policies, and compliance frameworks (e.g., SOX, NIST, ISO 27001)
- Ability to work cross-functionally with technical and non-technical stakeholders
- Proficiency with Microsoft Office Suite (Excel, Word, Teams); experience using Excel for data analysis and reconciliation
- Strong written and verbal communication skills; able to concisely document findings and escalate issues appropriately
- Direct experience with ServiceNow Integrated Risk Management (IRM) or Policy & Compliance Management modules
- ServiceNow Certified System Administrator (CSA) or GRC Implementer certification is a plus
Key Skills:
- Exceptional attention to detail and commitment to data accuracy
- Structured, methodical approach to quality assurance and fact-checking
- Ability to manage high volumes of data entry without sacrificing quality
- Strong organizational skills with the ability to prioritize and track multiple workstreams simultaneously
- Proactive communication - surfaces issues quickly and clearly
- Comfortable working within defined processes and escalating when deviations arise
GCS is acting as an Employment Business in relation to this vacancy.
Data Analyst
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