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Technical Business Analyst - QA & TestingAbout the Opportunity

Keystone is looking for an experienced Technical Business Analyst - QA & Testing to support the continued modernization of its public safety software applications.

This is a hands-on opportunity for someone who can bridge the gap between business requirements and technical delivery. You'll partner with internal stakeholders, subject matter experts, and development teams to understand existing systems, define requirements, execute comprehensive testing, and help ensure successful software releases.

The ideal candidate brings a combination of business analysis and software quality assurance experience, with the ability to work independently and take ownership of deliverables in a mission-critical environment.

What You'll Be Doing

Collaborate with business stakeholders and technical teams to gather requirements, document workflows, business rules, system configurations, and integrations.

Translate business needs into clear requirements, acceptance criteria, and actionable test scenarios.

Develop and maintain requirements documentation, test cases, defect logs, and project backlogs.

Plan and execute functional, regression, integration, and end-to-end testing across critical application workflows.

Identify, document, prioritize, and track defects while coordinating resolution and retesting efforts.

Facilitate user acceptance testing (UAT) and provide clear reporting on testing results, outstanding issues, and release readiness.

Develop reusable testing processes and identify opportunities to introduce test automation.

Maintain and validate product and technology information within Meridian, Keystone's centralized portfolio management system, including application capabilities, technology stacks, integrations, ownership, and deployment configurations.

Work closely with business and engineering teams to improve testing practices and support reliable software delivery.

What We're Looking For

Demonstrated experience combining Business Analysis and Software QA / Testing.

Strong requirements gathering, documentation, and stakeholder management skills.

Hands-on experience developing and executing functional, regression, integration, and end-to-end test plans.

Experience with defect tracking, triage, and user acceptance testing.

Ability to work independently and effectively collaborate with both technical and non-technical teams.

Background testing mission-critical software applications.

Highly Preferred / Advantageous Experience:

Experience within public safety technology, including police, fire, ambulance, or Computer-Aided Dispatch (CAD) systems.

Familiarity with Windows desktop applications.

Exposure to C# / .NET WPF applications.

SQL experience and test automation knowledge.

Project Goals & Deliverables

During the engagement, you'll help establish a structured approach to requirements management and software testing, improve regression coverage, support upcoming releases, and ensure accurate product and technology documentation.

Key deliverables will include:

Prioritized and documented business requirements.

Comprehensive test cases and execution results.

Defect tracking, resolution, and release-readiness reporting.

Reusable regression testing coverage.

Validated product and technology records within Meridian.

Repeatable processes that can be maintained by the internal team.

Interested?

If you have a background in technical business analysis and software QA and enjoy working on complex, business-critical applications, we'd love to connect.

Please reach out directly or apply to learn more about this opportunity!

GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking a detail-oriented Test Analyst to support the testing and validation of integrated transaction and payment platforms. This role focuses on ensuring seamless functionality across APIs, third-party integrations, payment systems, and customer-facing applications. The ideal candidate will have hands-on experience testing payment workflows, transaction processing, and complex integrated environments.

ResponsibilitiesDevelop and execute test cases, test plans, and test scripts.Perform functional, integration, regression, system, and end-to-end testing.Validate API requests and responses using Postman.Review payloads, response codes, and system behavior to ensure functionality meets requirements.Test integrations between multiple applications, services, and third-party platforms.Identify, document, and track defects through resolution.Validate transaction flows and data movement across systems.Collaborate with developers and stakeholders to troubleshoot issues and verify fixes.Support release testing, UAT activities, and production validation.Ensure application reliability, security, and data integrity.Required Qualifications3+ years of experience in QA Testing, Software Testing, or Test Analysis.Strong hands-on experience with Postman, API Testing, request routing, response validation, and test execution.Experience testing payment processing systems, payment gateways, payment portals, online payment solutions, banking applications, merchant services, or card-based platforms.Experience working with credit card, debit card, ACH, transaction processing, digital payments, or banking systems.Knowledge of PCI-DSS standards and payment security best practices.Experience creating and executing test cases, test scripts, and defect reports.Experience with integration, regression, system, and end-to-end testing.Experience working in organizations such as Fiserv, FIS, Global Payments, PayPal, Stripe, Adyen, Marqeta, Galileo, NCR, Transcard, or similar payment and fintech environments.Strong analytical, troubleshooting, and communication skills.What You Will LearnEnterprise-scale payment platform testing.End-to-end transaction lifecycle validation.Advanced API testing and integration testing techniques.Payment security and compliance best practices.Testing strategies for highly integrated, mission-critical platforms.

GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking a hands-on Test Analyst to support the testing and validation of highly integrated software platforms. This role focuses on API testing, system integration testing, and ensuring seamless communication between multiple applications and services.

The ideal candidate will have strong QA fundamentals, experience testing APIs, and a passion for validating complex business workflows across connected systems.

ResponsibilitiesDesign, create, and execute test plans, test cases, and test scripts.Perform API, functional, regression, integration, and end-to-end testing.Validate request and response payloads using Postman.Review system behavior, business workflows, and application integrations.Identify, document, and track defects throughout the testing lifecycle.Work closely with development teams and stakeholders to validate fixes and enhancements.Execute testing activities supporting releases and production deployments.Verify data accuracy and successful communication across integrated systems.Participate in test planning and quality assurance initiatives.Required Qualifications3+ years of experience in QA Testing, Software Testing, or Test Analysis.Strong hands-on experience with Postman and API Testing.Experience routing API requests and validating responses.Strong understanding of REST APIs, JSON, and system integrations.Experience creating and executing test cases and test scripts.Experience performing regression, system, integration, and end-to-end testing.Experience with defect tracking tools such as JIRA or similar platforms.Strong troubleshooting, analytical, and communication skills.What You Will LearnAdvanced API testing and integration validation.Enterprise application testing across interconnected platforms.End-to-end quality assurance methodologies.Best practices in defect management, release validation, and system testing.Exposure to complex environments where multiple applications communicate through APIs and shared services.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Position Overview

We are seeking a detail-oriented Test Analyst to support the testing and validation of integrated transaction and payment platforms. This role focuses on ensuring seamless functionality across APIs, third-party integrations, payment systems, and customer-facing applications. The ideal candidate will have hands-on experience testing payment workflows, transaction processing, and complex integrated environments.

ResponsibilitiesDevelop and execute test cases, test plans, and test scripts.Perform functional, integration, regression, system, and end-to-end testing.Validate API requests and responses using Postman.Review payloads, response codes, and system behavior to ensure functionality meets requirements.Test integrations between multiple applications, services, and third-party platforms.Identify, document, and track defects through resolution.Validate transaction flows and data movement across systems.Collaborate with developers and stakeholders to troubleshoot issues and verify fixes.Support release testing, UAT activities, and production validation.Ensure application reliability, security, and data integrity.Required Qualifications3+ years of experience in QA Testing, Software Testing, or Test Analysis.Strong hands-on experience with Postman, API Testing, request routing, response validation, and test execution.Experience testing payment processing systems, payment gateways, payment portals, online payment solutions, banking applications, merchant services, or card-based platforms.Experience working with credit card, debit card, ACH, transaction processing, digital payments, or banking systems.Knowledge of PCI-DSS standards and payment security best practices.Experience creating and executing test cases, test scripts, and defect reports.Experience with integration, regression, system, and end-to-end testing.Experience working in organizations such as Fiserv, FIS, Global Payments, PayPal, Stripe, Adyen, Marqeta, Galileo, NCR, Transcard, or similar payment and fintech environments.Strong analytical, troubleshooting, and communication skills.What You Will LearnEnterprise-scale payment platform testing.End-to-end transaction lifecycle validation.Advanced API testing and integration testing techniques.Payment security and compliance best practices.Testing strategies for highly integrated, mission-critical platforms.

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Role Overview

We are seeking a detail-oriented QA professional to support software and mobile application testing initiatives. This role will play a key part in ensuring product quality through effective test planning, execution, defect management, and validation throughout the software development lifecycle.

Key Responsibilities

Develop, maintain, and execute manual test cases and test scenariosPerform functional, regression, integration, exploratory, and mobile application testingValidate APIs and system integrations using tools such as PostmanDocument, track, and verify defects through resolutionCreate and manage test data required for testing activitiesValidate backend data and application functionality using SQLCollaborate closely with Developers, Business Analysts, and Product teamsParticipate in Agile ceremonies including Sprint Planning, Daily Standups, Reviews, and RetrospectivesAnalyze existing test coverage and identify gaps or improvement opportunitiesEnsure high-quality software releases that meet business and user requirements

Required Skills & Experience

Experience testing web-based and mobile applicationsStrong manual testing experienceAPI testing experience using Postman or similar toolsExperience with SQL for data validation and troubleshootingSolid understanding of Software Development Life Cycle (SDLC)Experience working in Agile/Scrum environmentsStrong analytical, problem-solving, and communication skills

Preferred Skills

Selenium or other automation testing toolsJIRA for defect tracking and Agile project managementTestRail for test case managementFiddler or similar API/web service testing toolsExperience with POS systems, NFC-enabled applications, payment solutions, or connected devices

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Role Overview

We are seeking a detail-oriented QA professional to support software and mobile application testing initiatives. This role will play a key part in ensuring product quality through effective test planning, execution, defect management, and validation throughout the software development lifecycle.

Key Responsibilities

Develop, maintain, and execute manual test cases and test scenariosPerform functional, regression, integration, exploratory, and mobile application testingValidate APIs and system integrations using tools such as PostmanDocument, track, and verify defects through resolutionCreate and manage test data required for testing activitiesValidate backend data and application functionality using SQLCollaborate closely with Developers, Business Analysts, and Product teamsParticipate in Agile ceremonies including Sprint Planning, Daily Standups, Reviews, and RetrospectivesAnalyze existing test coverage and identify gaps or improvement opportunitiesEnsure high-quality software releases that meet business and user requirements

Required Skills & Experience

Experience testing web-based and mobile applicationsStrong manual testing experienceAPI testing experience using Postman or similar toolsExperience with SQL for data validation and troubleshootingSolid understanding of Software Development Life Cycle (SDLC)Experience working in Agile/Scrum environmentsStrong analytical, problem-solving, and communication skills

Preferred Skills

Selenium or other automation testing toolsJIRA for defect tracking and Agile project managementTestRail for test case managementFiddler or similar API/web service testing toolsExperience with POS systems, NFC-enabled applications, payment solutions, or connected devices

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Role Overview

We are seeking a detail-oriented QA professional to support software and mobile application testing initiatives. This role will play a key part in ensuring product quality through effective test planning, execution, defect management, and validation throughout the software development lifecycle.

Key Responsibilities

Develop, maintain, and execute manual test cases and test scenariosPerform functional, regression, integration, exploratory, and mobile application testingValidate APIs and system integrations using tools such as PostmanDocument, track, and verify defects through resolutionCreate and manage test data required for testing activitiesValidate backend data and application functionality using SQLCollaborate closely with Developers, Business Analysts, and Product teamsParticipate in Agile ceremonies including Sprint Planning, Daily Standups, Reviews, and RetrospectivesAnalyze existing test coverage and identify gaps or improvement opportunitiesEnsure high-quality software releases that meet business and user requirements

Required Skills & Experience

Experience testing web-based and mobile applicationsStrong manual testing experienceAPI testing experience using Postman or similar toolsExperience with SQL for data validation and troubleshootingSolid understanding of Software Development Life Cycle (SDLC)Experience working in Agile/Scrum environmentsStrong analytical, problem-solving, and communication skills

Preferred Skills

Selenium or other automation testing toolsJIRA for defect tracking and Agile project managementTestRail for test case managementFiddler or similar API/web service testing toolsExperience with POS systems, NFC-enabled applications, payment solutions, or connected devices

GCS is acting as an Employment Business in relation to this vacancy.

Read less