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A Transformation Change Lead sets the change strategy for programmes and leads the planning, delivery and implementation of change activities to ensure successful adoption and realisation of benefits.

The role will support on creating a consistent approach to change management over the portfolio in conjunction with Head of Transformation and will be allocated to individual programme/s to support their deliveries.

GCS is acting as an Employment Business in relation to this vacancy.

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A Business Analyst from Utilities Domain works with stakeholders to understand business needs, analyse processes, and support the delivery and implementation of solutions that meet those requirements.This is likely to include some digital implementation, so experience throughout project delivery lifecycle is a must, including working with IS teams.

There will also be some programmes involving rolling out and adoption of existing digital solutions, and some involving process and governance outside of IS solutions

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Position Overview

We are seeking an experienced Technical Program Manager (TPM) to support critical video platform initiatives within a leading entertainment and media organization. This role will drive execution across multiple high-impact programs and platforms, partnering closely with engineering, product, and leadership teams to ensure successful delivery of customer-facing video experiences.

The TPM will play a key role in coordinating complex technical programs, managing dependencies, facilitating planning processes, and ensuring alignment across stakeholders. This is a highly collaborative position requiring strong organizational skills, excellent communication abilities, and the capacity to manage multiple concurrent initiatives in a fast-paced environment.

Key ResponsibilitiesProgram & Delivery ManagementLead and coordinate multiple concurrent technical programs across video platform initiatives.Develop and maintain program plans, delivery schedules, and dependency management frameworks.Track project milestones, risks, issues, and cross-functional dependencies to ensure successful delivery.Drive accountability across teams for committed deliverables and timelines.Facilitate critical path planning and execution activities.Cross-Functional LeadershipPartner closely with engineering teams, product managers, and senior leadership to align priorities and execution plans.Serve as a central point of coordination between technical and business stakeholders.Communicate program status, risks, and key decisions to leadership and cross-functional teams.Support stakeholder engagement and ensure transparency throughout the program lifecycle.Planning & Operational ExcellenceActively participate in quarterly planning, intake processes, Scrum of Scrums, roadmap reviews, and program reporting.Establish and maintain effective governance and reporting mechanisms.Drive process improvements that enhance program execution and delivery efficiency.Support portfolio-level planning and prioritization efforts.Technical PartnershipWork closely with engineering teams to understand technical dependencies and delivery considerations.Collaborate with teams responsible for platform architecture, APIs, microservices, deployments, infrastructure, and operational readiness.Translate technical concepts into clear business and program communications for non-technical stakeholders.Platforms & Program Areas

The TPM will support initiatives across several strategic platforms, including:

Merlin Platform

A metadata platform that powers customer experiences across:

Television contentMoviesListings and guidesMusicLive sportsVideo-on-demand servicesXVP/XDP (Video Platform)

A customer-facing video platform responsible for:

Content deliveryVideo playback experiencesPurchase and cancellation transactionsViewing continuityWatch historyEnd-to-end video experience managementGlobal Platform Initiatives

Support cross-organizational programs and platform modernization efforts, including streaming and device-related initiatives.

Required Qualifications7-10 years of professional experience in Technical Program Management, Program Management, or related roles.Proven experience managing multiple simultaneous, high-priority technical programs.Strong understanding of software development lifecycles and Agile delivery methodologies.Experience managing complex cross-functional dependencies and stakeholder relationships.Exceptional written and verbal communication skills.Strong organizational skills with demonstrated ability to prioritize and context-switch effectively.Experience working directly with engineering and product organizations.Preferred QualificationsFamiliarity with:APIsMicroservices architecturesCloud and infrastructure environmentsData centers and deployment processesPlatform engineering conceptsExperience with:JiraConfluenceSmartsheetExposure to AI-enabled productivity tools for documentation, planning, or stakeholder communications.Experience supporting media, entertainment, streaming, metadata, or video platform products.Success Factors

The ideal candidate will:

Thrive in highly collaborative environments.Demonstrate strong ownership and execution capabilities.Effectively manage competing priorities across multiple workstreams.Build credibility with technical and business stakeholders alike.Navigate ambiguity while maintaining focus on delivery outcomes.Communicate clearly and confidently at all levels of the organization.Location & Work ArrangementPhiladelphia, PA (Headquarters)Hybrid work model with an expectation of approximately 2-4 days per week onsite.Employment TypeContract (Level 4 Technical Program Manager)Long-term engagement with potential for ongoing renewal based on business needs and performance.

GCS is acting as an Employment Agency in relation to this vacancy.

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Key Responsibilities

Enterprise digital governance and operating model stewardship

Lead the application and integration of enterprise governance frameworks within digital services, ensuring digital decisions align with organisational strategy, values and regulatory expectations.Partner with the Governance Directorate to align digital governance with corporate policy, risk and audit requirements, ensuring clear roles, no duplication of controls and consistent assurance across the organisation.Lead governance for the responsible and controlled use of AI within digital delivery, setting clear guardrails for permitted use, assurance thresholds and exception management, and ensuring AI usage supports lawful, ethical and auditable decision making.Translate organisational strategy into clear governance guardrails, enabling consistent, disciplined decision making across change, run and assurance activities.Challenge and escalate where exceptions erode the operating model, preventing informal or precedent setting decisions from undermining control.Own the lifecycle of governance exceptions, ensuring deviations are time bound, documented, actively monitored and closed, and do not become precedent or erode the operating model.

Policy, standards and lifecycle control

Lead the digital policy and standards lifecycle, ensuring policies are current, proportionate and applied consistently.Ensure governance controls remain practical and usable, reducing unnecessary bureaucracy while maintaining assurance and compliance.

Risk management, audit and inspection readiness

Oversee digital risk management and assurance arrangements, ensuring risks are identified, understood and actively managed.Lead audit and inspection readiness across the digital portfolio, ensuring findings are addressed and assurance improves over time.Monitor emerging regulatory, assurance and audit expectations, adapting governance frameworks proactively to avoid reactive control changes.Make digital risk and trade offs explicit, supporting timely and informed executive decision making

Change governance and decision control

Lead digital change governance and decision control, ensuring initiatives progress with appropriate approval, evidence and discipline.Exercise authority to pause, stop or defer digital decisions and change activity where governance, risk, assurance or regulatory thresholds are not met, escalating appropriately to protect organisational control and decision quality.

Contract, procurement and asset stewardship

Own the full lifecycle governance of digital contracts, ensuring procurement, performance management and exit decisions support value for money and accountability.Ensure robust asset management for digital hardware and software, maintaining accurate visibility, control and compliance.

Performance, value for money and reporting

Ensure clear and consistent performance and budget reporting for digital services, enabling transparent oversight and informed challenge.Drive performance improvement and value for money discipline, ensuring investment decisions demonstrate benefit and sustainability.

Governance communication and organisational understanding

Lead clear governance communication, ensuring expectations, decisions and controls are understood by delivery teams and leaders.Build organisational understanding of governance purpose, positioning governance as an enabler of better decisions rather than a barrier.

Leadership, culture and resource stewardship

Build and lead a high performing digital governance function, modelling values led, proportionate and confident governance behaviour.Set expectations for professional conduct, accountability and decision quality, intervening where behaviours undermine control or integrity.Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations.Hybrid arrangements - at least two days in an office working with others.Depending on work and interactions required working from home may be possible one day a week.

Essential knowledge, experience and skills including qualifications and professional membership

Senior experience providing governance, risk, assurance or commercial oversight in complex, regulated environments.Strong understanding of policy, risk management, audit and contractual governance.Proven ability to challenge constructively, escalate appropriately and protect decision quality.Experience working with senior leaders across digital delivery, operations, data and security functions.A recognised governance, management or related professional qualification, or equivalent experience, demonstrating capability to operate with integrity, judgement and accountability.Advanced IT and systems skills including Microsoft office (delete as appropriate)

GCS is acting as an Employment Business in relation to this vacancy.

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Head of IT - Sligo (Hybrid)

I'm currently working with a well-established Irish organisation seeking to appoint a Head of IT to lead its technology function and drive a major digital transformation agenda.

This is a senior leadership role with responsibility for shaping IT strategy, overseeing enterprise systems and infrastructure, and ensuring secure, scalable technology operations across a complex multi-site environment.

The successful candidate will play a key role in leading a large-scale ERP transformation while supporting ongoing innovation across cybersecurity, cloud technologies, and operational systems.

Key ResponsibilitiesDevelop and execute the company's IT and digital transformation roadmapLead enterprise-wide ERP implementation and optimisation initiativesOversee IT infrastructure, business systems, cybersecurity, and service deliveryEnsure high availability and resilience across multi-site operationsDrive security, compliance, disaster recovery, and risk management initiativesManage IT vendors, technology partners, and budgetsBuild strong relationships across senior leadership and operational teamsLead and develop a high-performing internal IT functionExperience RequiredProven experience in a Head of IT, IT Director, or senior technology leadership roleStrong track record delivering ERP transformation programmesExperience managing enterprise infrastructure and business-critical systemsBackground operating within manufacturing, logistics, retail, or other multi-site environments beneficialStrong stakeholder engagement and leadership capabilityAbility to balance strategic planning with operational deliveryWhat's on OfferStrong salary and benefits packageHybrid working modelOpportunity to lead a high-impact transformation programmeStrategic leadership position within a growing Irish businessNext Steps

For a confidential discussion or to apply directly:

📧 [email protected]
📞 019014378

GCS is acting as an Employment Agency in relation to this vacancy.

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Job Profile - Technical Project Manager

A strong and self-motivated Technical Project Manager will lead end-to-end delivery of technical releases and oversee migration activities from the current ("as-is") technologies to new ("to-be") solutions. You'll coordinate cross-functional teams to deliver secure, resilient outcomes on time, within scope and budget, while managing risk and dependencies.

Essential Skills

Proven track record of delivering complex deliverables on schedule working with a variety of stakeholdersManage scope and schedule; drive delivery to agreed outcomesHands-on experience as a Technical Project Manager delivering complex technology initiativesDemonstrable track record supporting migrations from existing platforms to new technologies (planning through cutover and stabilisation)Experience working across multiple technology platforms (e.g., cloud, on-prem, SaaS, data platforms, integration/middleware)Delivery experience in regulated or large enterprise environments with strong governance and controlsPlan and execute migrations (e.g., legacy to cloud, data centre exit, platform upgrades, application modernisation)Ensure operational readiness: monitoring, support model, runbooks, SLAs, and handover to BAUExperience working on Waterfall and Agile methodologiesStrong leadership skills, confident, assertive, and able to work under pressureStrong technical understanding of infrastructure technologies and integration workflowsRisk, issue and dependency managementPositive and proactive team player working as part of a large programme

Desirable skills

Experience of working with global teams

Experience of supporting technology migrations

GCS is acting as an Employment Business in relation to this vacancy.

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Job Profile - Technical Project Manager

A strong and self-motivated Technical Project Manager will lead end-to-end delivery of technical releases and oversee migration activities from the current ("as-is") technologies to new ("to-be") solutions. You'll coordinate cross-functional teams to deliver secure, resilient outcomes on time, within scope and budget, while managing risk and dependencies.

Essential Skills

Proven track record of delivering complex deliverables on schedule working with a variety of stakeholdersManage scope and schedule; drive delivery to agreed outcomesHands-on experience as a Technical Project Manager delivering complex technology initiativesDemonstrable track record supporting migrations from existing platforms to new technologies (planning through cutover and stabilisation)Experience working across multiple technology platforms (e.g., cloud, on-prem, SaaS, data platforms, integration/middleware)Delivery experience in regulated or large enterprise environments with strong governance and controlsPlan and execute migrations (e.g., legacy to cloud, data centre exit, platform upgrades, application modernisation)Ensure operational readiness: monitoring, support model, runbooks, SLAs, and handover to BAUExperience working on Waterfall and Agile methodologiesStrong leadership skills, confident, assertive, and able to work under pressureStrong technical understanding of infrastructure technologies and integration workflowsRisk, issue and dependency managementPositive and proactive team player working as part of a large programme

Desirable skills

Experience of working with global teamsExperience of supporting technology migrations

GCS is acting as an Employment Business in relation to this vacancy.

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Minimum Qualifications

Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader.Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights.Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress.Ability to communicate complex ideas which "tells a story" to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiencesAbility to quickly diagnose challenges and opportunities and produce a future state architecture.Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/VisioBachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experience

Skills that Set You Apart

One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront)Recent experience building enterprise level return on investment focused Business Cases for technology transformationsHands-on experience architecting and/or delivering native, Flutter or React-Native mobile applicationsExperience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement.Familiarity and usage of generative AI solutions

GCS is acting as an Employment Business in relation to this vacancy.

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Role summary

The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite teams in evaluation of current-state technology and business objectives to deliver future-state marketing technical architectures, digital engagement roadmap management and "Art of the Possible" digital experiences.

Skills that Set You Apart

One or more current Adobe Certified Expert certifications in Adobe (AEP, AJO, Analytics/CJA, RTCDP, Target or Workfront)Recent experience building enterprise level return on investment focused Business Cases for technology transformationsHands-on experience architecting and/or delivering native, Flutter or React-Native mobile applicationsExperience leading a revenue focused Book of Business including sales pipeline via Salesforce/Microsoft Dynamics, scope/contract review and Value Realization measurement.Familiarity and usage of generative AI solutions

Minimum Qualifications

Past experience in a consultative role supporting large-scale enterprise digital marketing ecosystems in the role of Architect/Principal Consultant or employee Marketing/Technical leader.Working knowledge of end-to-end digital marketing journey including Adtech (CDP/DMPs, DSPs, etc.), Marketing Automation, omni-channel personalization, Content Management/Generation, CRM, Media Execution and Reporting/Insights.Significant hands-on experience using enterprise platforms (Adobe, Salesforce, Oracle, Microsoft, etc.) with an emphasis on REST APIs, Cloud Storage, Structured/Unstructured Data, Security and Data Ingress/Egress.Ability to communicate complex ideas which "tells a story" to support Adobe's POV and/or recommendation to technical, marketing and C-Suite audiencesAbility to quickly diagnose challenges and opportunities and produce a future state architecture.Strong written and verbal communications skills with particular expertise in PowerPoint and Lucid Chart/VisioBachelor's degree in Computer Science (CS), Digital Marketing or MBA or equivalent experienceTOGAF Certified Professionals preferred.

GCS is acting as an Employment Business in relation to this vacancy.

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We've recently launched a new brand platform, already in use across our consumer-facing channels. Now, we're looking to elevate our product to match, creating a more refined, cohesive, and aspirational experience for our users.

We're looking for an exceptional UI-focused Product Designer to define and deliver this step change. You'll take early explorations from the team, refine and challenge them, and establish a clear, high-quality visual direction for the product.

This is an exciting opportunity to help define what "great" looks like for a product used by millions of people.

What you'll do

Set the visual direction for our product UI, making sure it feels aligned with our brand and distinctly high qualityTake existing explorations and push them further, bringing clarity, consistency and a stronger point of viewDesign a small number of key screens and flows that set the standard for the rest of the productExplore interaction and motion to bring the experience to life, not just make it look goodWork closely with our Design System designer so you're thinking feeds directly into scalable components and patternsShare your perspective openly, explaining your decisions and helping the team align around a clear direction

What we're looking for

A portfolio that shows real strength in UI craft. Work that feels thoughtful, polished and intentionalExperience designing consumer products (mobile or complex web apps), not just marketing sitesSomeone who can balance ambition with realism, pushing quality without losing sight of what can actually be builtA strong feel for modern UI, interaction and motionCuriosity about how AI is shaping product experiencesConfidence to challenge ideas and raise the bar, while bringing people with youComfort working in a space where not everything is fully defined yet

What success looks like (after 3 months)

A clear, confident UI direction that the team is excited to build towardsA set of standout designs/prototypes that genuinely raise the quality bar for the productAlignment across design and product on where we're headingA direction that can be translated into the design system and rolled out by the team.

GCS is acting as an Employment Business in relation to this vacancy.

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