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ROLE PURPOSE

Business Analysts are responsible for eliciting, analysing, and documenting business requirements for the PMP programme, ensuring solutions address operational needs and deliver measurable improvements.

PRINCIPAL ACCOUNTABILITIES

Engage with operational and enabling stakeholders to gather, analyse and clarify business requirements.Translate business needs into clear, structured artefacts including process maps, user stories and functional specifications.Ensure requirements are documented accurately, clearly and to agreed PMP standards.Support testing and acceptance activities by validating delivered solutions against approved business requirements.Assist with User Acceptance Testing (UAT), clarifying acceptance criteria and supporting issue resolution.Maintain traceability between requirements, delivered solutions and expected benefits.Support assurance and governance activity by ensuring documentation and evidence are audit‑ready.

Collaboration & Delivery Support

Work closely with Operational teams, Project Managers, Product Managers, Developers, Testers and IT Business Partners to ensure requirements are fully understood and correctly implemented.Support prioritisation of requirements in line with PMP objectives, constraints, risks and dependencies.Act as a point of clarification during development and testing cycles, resolving requirement queries.

Key Relationships

Internal: Product Managers, Developers, Testers, Project Managers, IT Business Partners, Operational Managers, Quality ManagerExternal: Clients Project Delivery Team, Third‑party suppliers (as required)

GCS is acting as an Employment Business in relation to this vacancy.

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ROLE PURPOSE

As an Integration Developer, your primary responsibility is to design, develop, and maintain data integration solutions that enable seamless communication and data exchange between disparate systems. You will collaborate with stakeholders to understand integration requirements, design integration workflows, and implement scalable and robust solutions. A strong emphasis will be placed on development experience, especially in building and consuming APIs using C# or similar modern programming languages. Your role involves working with integration platforms, tools, and technologies to ensure the reliable and efficient flow of data across the organization.

PRINCIPAL ACCOUNTABILITIES

Integration Design:
Collaborate with business stakeholders, IT teams, and external partners to gather integration requirements and define workflows. Design data mappings, transformations, APIs, and message schemas to facilitate the secure and efficient exchange of data between systems.Development and Implementation:
Design, develop, test, and deploy integration solutions using C#, .NET, or similar programming languages. Build RESTful APIs and backend services to support integration needs. Configure connectors and implement robust error handling and retry mechanisms to ensure reliability and data integrity.Integration Platforms and Tools:
Utilize integration platforms such as Azure Logic Apps, Azure Data Factory, SSIS, or other middleware tools to orchestrate data flows and integrate diverse systems. Experience with tools such as Postman, Swagger, and API gateways is highly desirable.API and Service Integration:
Build and maintain APIs (REST and/or SOAP), working with authentication, authorization, and secure data exchange. Integrate internal and third-party APIs to facilitate service-oriented and event-driven architecture across systems.Data Transformation and Mapping:
Implement data transformation logic to convert between formats like JSON, XML, and CSV. Design reusable components and mappings to streamline data flow between systems with different schemas or protocols.Testing and Debugging:
Perform unit, integration, and end-to-end testing of integration workflows and APIs. Debug issues using tools such as Fiddler, Postman, and application logs. Continuously optimize performance and reliability through code refactoring and system tuning.Documentation and Reporting:
Document API contracts, integration configurations, and solution architecture to support maintainability. Provide progress updates, technical summaries, and risk reports to stakeholders throughout the project lifecycle.Collaboration and Communication:
Work closely with software developers, data engineers, QA teams, and business analysts to align integration work with broader project goals. Clearly communicate technical designs, project updates, and roadblocks to both technical and non-technical stakeholders.

Continuous Learning:
Keep up-to-date with integration frameworks, cloud technologies, and development best practices. Actively participate in knowledge-sharing sessions and contribute to the continuous improvement of integration standards and code quality

GCS is acting as an Employment Business in relation to this vacancy.

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Enterprise Architect

📍 Location: Germany (Munich, Berlin, Hamburg)
📅 Contract: 12 Months (Extension Possible)

Join a global leader in digital experience technology and help some of the world's biggest brands transform their customer engagement strategies.

We are looking for a "Enterprise Architect" with strong leadership, stakeholder management, and Marketing Technology (MarTech) expertise. You will act as a trusted advisor to technical, marketing, and executive teams, designing and governing enterprise-wide digital architectures, shaping future roadmaps, and driving business value through innovative customer experiences.

Key Requirements:Proven Enterprise Architecture experience in large-scale environmentsStrong MarTech background (Adobe, Salesforce, or similar platforms)Excellent stakeholder management and consulting skillsAbility to align technical solutions with business objectivesExperience engaging with senior executives and cross-functional teamsWhy Apply?Work with some of the world's most prestigious enterprise brands.Influence digital transformation at executive level.High-impact, customer-facing architecture role.Long-term contract with strong extension potential.

Interested? We'd love to hear from you. Apply today and help shape the future of digital customer experiences.

GCS is acting as an Employment Business in relation to this vacancy.

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Main Responsibilities & Accountabilities:

Project and Programme Management:

Delivery of projects & workstreams according to agreed time / budget / scope / quality / change control criteria.Defining, sourcing and managing the necessary resources to complete these workstreams and sub-projects, making timely changes where necessary to achieve objectives.Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters.Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring timely intervention and communication to stakeholders.Conducting regular reviews of outcomes, both internally with delivery team and with clients / senior stakeholders during and after the delivery has been completedActing as an escalation point, providing support and guidance to PMs across multiple workstreams

Operational

Establish project and workstream assurance as a formal disciplineProactively identify issues through the use of standard assurance techniques; audits, plan reviews, etc. Provide suggested remedial plans as appropriateEnsure there is sufficient capability and capacity within the function to conduct assurance reviewsProvide regular reports on project and workstream performance and overall portfolio healthProvide confidence that projects and workstream will deliver to time, cost and qualityProvide ongoing assurance at project and programme level

Customer

Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does.Ensure that good client / consumer outcomes are at the centre of decision making.Promote great service and seek to exceed client / consumer expectations.

People Management (No Direct Reports)

Contribute to people management process through assignment management of colleagues allocated to the projectDrive Elevate Performance; ensuring that all project team members have stretching project objectives to embed a high performance culture.Acts as a role model, displaying a positive enthusiastic, can-do approach in the face of adversity

Regulatory, Governance and Control

Adhere to all regulatory requirements within area of responsibility and escalate issues quickly.Pro-actively identify risks and take steps to mitigate these.Ensures team members understand the importance of adhering to their regulatory obligations and responsibility for implementation of company policies and procedures.Ensure team members understand the operating model and the functional and individual responsibilities

Knowledge, Skills and Experience

Strong understanding and application of Project and Programme Management competencies including stakeholder management, contracts, scope, schedule, costs, quality, HR, communications, risk, procurement, and integrationExperience managing technical projects and programmes and ability to collaborate with technical SMEs and delivery teamsStrong understanding and application of change management competenciesEffective leadership, coordination, motivation, negotiation and dispute resolution skillsStrong ability to manage relationships whilst maintaining trusted relationship with team and peersStrong understanding of business requirements and technical limitations as determined by the organization's systems and processesAbility to apply analytical skills and conceptual thinking to both short term and long-term operations and systems planning over a wide range of technologiesFinancial literacy to forecast and manage workstream, project and departmental budgets, costs and revenueAbility to influence and build productive relationships with key stakeholders (both internal and external)Ability to advocate and instill cultural improvement, discipline and communicationsAbility to encourage innovationAbility to achieve improvements in delivery quality, staff motivation and role flexibility and can operate equally well at strategic or operational levelsProven ability defining and executing on the Project's purpose and direction in terms of vision, mission, values and objectivesProject governance against improved project delivery lifecycle processes and escalated risk mitigation and issue resolutionAbility to identify and manage resource requirementsExcellent knowledge of project management methodology and tools, including softwareExcellent knowledge of computer systems and processes and PC desktop applicationsStrong knowledge of business unit products and operationsStrong knowledge of legislation and regulations impacting business unit industryAdvanced oral and written communication skills

GCS is acting as an Employment Business in relation to this vacancy.

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Role Title: Python Developer

Location: Fully Remote (UK) with occasional travel to the London office
Job Type: Permanent

About the Role

We're looking for a Python Developer with 4-5 years of commercial experience to join our growing technology team. This is a fully remote role where you'll develop and enhance Python applications, build automation solutions, and work with SQL databases to deliver efficient, scalable business solutions. You'll collaborate with cross-functional teams while supporting cloud-hosted applications and driving continuous improvement.

Key Responsibilities:

Develop, maintain and enhance Python applications and automation solutions.Write, optimise and maintain SQL queries, stored procedures and database objects.Build automation scripts to improve business processes and operational efficiency.Support and maintain applications hosted on AWS, Azure or Google Cloud Platform.Troubleshoot, debug and resolve application issues.Participate in code reviews and contribute to software quality improvements.Work closely with technical and business stakeholders in an Agile environment.Produce clear technical documentation where required.

Essential Skills & Experience:

4-5 years' commercial experience developing applications in Python.Strong SQL skills, including query writing, joins and database optimisation.Experience developing automation scripts or business applications.Exposure to cloud platforms such as AWS, Azure or GCP.Experience working with relational databases.Familiarity with Git and Agile development practices.Strong analytical, problem-solving and communication skills.

GCS is acting as an Employment Agency in relation to this vacancy.

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Key roles and responsibilities

As the Business change and adoption lead, you will have a number of challenging responsibilities including:

Engagement:

Work with the programme team to align on the "case for change", the "Why", "What" and "how"Engage with senior stakeholders to articulate the programme vision and end stateStorytelling and ability to manage senior stakeholders through the deployment timelinesCreate and execute a plan of engaging the regional leads to drive local transformationsBuild and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the sameDefine the change and adoption approach for the digital transformationAbility to pre-empt resistance and manage their reduction

Adoption responsibilities

Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for successReport against these metrics to the programme team and create targeted action plans for areas in need of more supportManage and monitor deployments and their success, implementing action plans and mitigations

User Experience Research

Identify the need for user research and the key personas needed to be engagedTurn research findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement

Marketing and branding

Ability to visualise, imagine and think beyond existing ways of workingDevelop innovative and fun ways to introduce the product using concepts from marketing and brandingCreate eye catching content, be bold and brave in trying out new ideas, colours, conceptsAbility to use in-house social media channels to promote campaignsRun a hybrid mix of digital and face to face customer contact sessions to excite and educateExplore the use of AI to introduce cutting edge marketing and branding thinking

Training

Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, classroom-based to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences

Communications

Create a multi channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact

Programme & People Leadership, Problem solving

Work closely with programme team and market leadership teams to agree deployment timelines, sequencing, inclusions and exclusionsAttend regular stand-ups, be responsive, prompt and collaborative in approachAnticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions)Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate.Develops communication and reporting strategy, coordinates between project teams for progress reviews, key decisions, documentation and approvals.Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful deliveryKeeps focus on the medium and long term goals and the Group's values particularly when under short term pressure

Knowledge

Change management expertise - In depth appreciation of human-centric change, how to make change happen, story tellingAbility to see stories beyond numbers, comfort with large data sets and distilling key information / messaging from complex dataHigh level understanding project management methodologies and toolsUnderstanding of banking / and understanding of how change drives benefits for , its customers and other stakeholders

Experience

Experience of managing change within a global digital transformation programmeExperience of working in a banking environment, matrix organisation and change projectsEvidence of strong communication and influencing skillsGood verbal and written communication skills

Capabilities

Grit, resilience and ability to push through and complete the job at paceResourceful, build partnerships, trusted relationships and managing resistanceChange management, storytelling, stakeholder engagementContent creation, disruptive marketing, use of social media for promotions / campaigns, basics of brandingsUse of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analyticsDealing with ambiguity and structured thinking / analytical skillsIndependent decision MakingLeading self and OthersCritical thinking, analytical and problem-solving skills

GCS is acting as an Employment Business in relation to this vacancy.

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Key roles and responsibilities

As the Business change and adoption lead, you will have a number of challenging responsibilities including:

Engagement:

Work with the programme team to align on the "case for change", the "Why", "What" and "how"Engage with senior stakeholders to articulate the programme vision and end stateStorytelling and ability to manage senior stakeholders through the deployment timelinesCreate and execute a plan of engaging the regional leads to drive local transformationsBuild and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the sameDefine the change and adoption approach for the digital transformationAbility to pre-empt resistance and manage their reduction

Adoption responsibilities

Define the KPIs which determine success and benchmark what good looks, considering lead and lag indicators for successReport against these metrics to the programme team and create targeted action plans for areas in need of more supportManage and monitor deployments and their success, implementing action plans and mitigations

User Experience Research

Identify the need for user research and the key personas needed to be engagedTurn research findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement

Marketing and branding

Ability to visualise, imagine and think beyond existing ways of workingDevelop innovative and fun ways to introduce the product using concepts from marketing and brandingCreate eye catching content, be bold and brave in trying out new ideas, colours, conceptsAbility to use in-house social media channels to promote campaignsRun a hybrid mix of digital and face to face customer contact sessions to excite and educateExplore the use of AI to introduce cutting edge marketing and branding thinking

Training

Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, classroom-based to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences

Communications

Create a multi channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact

Programme & People Leadership, Problem solving

Work closely with programme team and market leadership teams to agree deployment timelines, sequencing, inclusions and exclusionsAttend regular stand-ups, be responsive, prompt and collaborative in approachAnticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions)Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate.Develops communication and reporting strategy, coordinates between project teams for progress reviews, key decisions, documentation and approvals.Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful deliveryKeeps focus on the medium and long term goals and the Group's values particularly when under short term pressure

Knowledge

Change management expertise - In depth appreciation of human-centric change, how to make change happen, story tellingAbility to see stories beyond numbers, comfort with large data sets and distilling key information / messaging from complex dataHigh level understanding project management methodologies and toolsUnderstanding of banking / and understanding of how change drives benefits for , its customers and other stakeholders

Experience

Experience of managing change within a global digital transformation programmeExperience of working in a banking environment, matrix organisation and change projectsEvidence of strong communication and influencing skillsGood verbal and written communication skills

Capabilities

Grit, resilience and ability to push through and complete the job at paceResourceful, build partnerships, trusted relationships and managing resistanceChange management, storytelling, stakeholder engagementContent creation, disruptive marketing, use of social media for promotions / campaigns, basics of brandingsUse of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analyticsDealing with ambiguity and structured thinking / analytical skillsIndependent decision MakingLeading self and OthersCritical thinking, analytical and problem-solving skills

GCS is acting as an Employment Business in relation to this vacancy.

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A Transformation Change Lead sets the change strategy for programmes and leads the planning, delivery and implementation of change activities to ensure successful adoption and realisation of benefits.

The role will support on creating a consistent approach to change management over the portfolio in conjunction with Head of Transformation and will be allocated to individual programme/s to support their deliveries.

GCS is acting as an Employment Business in relation to this vacancy.

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A Business Analyst from Utilities Domain works with stakeholders to understand business needs, analyse processes, and support the delivery and implementation of solutions that meet those requirements.This is likely to include some digital implementation, so experience throughout project delivery lifecycle is a must, including working with IS teams.

There will also be some programmes involving rolling out and adoption of existing digital solutions, and some involving process and governance outside of IS solutions

GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking an experienced Technical Program Manager (TPM) to support critical video platform initiatives within a leading entertainment and media organization. This role will drive execution across multiple high-impact programs and platforms, partnering closely with engineering, product, and leadership teams to ensure successful delivery of customer-facing video experiences.

The TPM will play a key role in coordinating complex technical programs, managing dependencies, facilitating planning processes, and ensuring alignment across stakeholders. This is a highly collaborative position requiring strong organizational skills, excellent communication abilities, and the capacity to manage multiple concurrent initiatives in a fast-paced environment.

Key ResponsibilitiesProgram & Delivery ManagementLead and coordinate multiple concurrent technical programs across video platform initiatives.Develop and maintain program plans, delivery schedules, and dependency management frameworks.Track project milestones, risks, issues, and cross-functional dependencies to ensure successful delivery.Drive accountability across teams for committed deliverables and timelines.Facilitate critical path planning and execution activities.Cross-Functional LeadershipPartner closely with engineering teams, product managers, and senior leadership to align priorities and execution plans.Serve as a central point of coordination between technical and business stakeholders.Communicate program status, risks, and key decisions to leadership and cross-functional teams.Support stakeholder engagement and ensure transparency throughout the program lifecycle.Planning & Operational ExcellenceActively participate in quarterly planning, intake processes, Scrum of Scrums, roadmap reviews, and program reporting.Establish and maintain effective governance and reporting mechanisms.Drive process improvements that enhance program execution and delivery efficiency.Support portfolio-level planning and prioritization efforts.Technical PartnershipWork closely with engineering teams to understand technical dependencies and delivery considerations.Collaborate with teams responsible for platform architecture, APIs, microservices, deployments, infrastructure, and operational readiness.Translate technical concepts into clear business and program communications for non-technical stakeholders.Platforms & Program Areas

The TPM will support initiatives across several strategic platforms, including:

Merlin Platform

A metadata platform that powers customer experiences across:

Television contentMoviesListings and guidesMusicLive sportsVideo-on-demand servicesXVP/XDP (Video Platform)

A customer-facing video platform responsible for:

Content deliveryVideo playback experiencesPurchase and cancellation transactionsViewing continuityWatch historyEnd-to-end video experience managementGlobal Platform Initiatives

Support cross-organizational programs and platform modernization efforts, including streaming and device-related initiatives.

Required Qualifications7-10 years of professional experience in Technical Program Management, Program Management, or related roles.Proven experience managing multiple simultaneous, high-priority technical programs.Strong understanding of software development lifecycles and Agile delivery methodologies.Experience managing complex cross-functional dependencies and stakeholder relationships.Exceptional written and verbal communication skills.Strong organizational skills with demonstrated ability to prioritize and context-switch effectively.Experience working directly with engineering and product organizations.Preferred QualificationsFamiliarity with:APIsMicroservices architecturesCloud and infrastructure environmentsData centers and deployment processesPlatform engineering conceptsExperience with:JiraConfluenceSmartsheetExposure to AI-enabled productivity tools for documentation, planning, or stakeholder communications.Experience supporting media, entertainment, streaming, metadata, or video platform products.Success Factors

The ideal candidate will:

Thrive in highly collaborative environments.Demonstrate strong ownership and execution capabilities.Effectively manage competing priorities across multiple workstreams.Build credibility with technical and business stakeholders alike.Navigate ambiguity while maintaining focus on delivery outcomes.Communicate clearly and confidently at all levels of the organization.Location & Work ArrangementPhiladelphia, PA (Headquarters)Hybrid work model with an expectation of approximately 2-4 days per week onsite.Employment TypeContract (Level 4 Technical Program Manager)Long-term engagement with potential for ongoing renewal based on business needs and performance.

GCS is acting as an Employment Agency in relation to this vacancy.

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