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About the Role

We are seeking a Technical Program Manager IV to lead multiple high‑impact programs across our client's Entertainment platforms. This role supports global product delivery for IDS, XVP, and Voice, driving execution across backend systems powering the Entertainment OS, content discovery, and data surfacing for client applications.

This is a high‑visibility, technical, cross‑functional role requiring strong communication, deep platform understanding, and the ability to align teams across multiple domains. The TPM will own 3+ concurrent programs, each with significant technical complexity and business impact.

Key ResponsibilitiesProgram & Portfolio Leadership

Manage 3+ simultaneous, high‑impact programs across Entertainment platforms.

Develop program strategy, business cases, and high‑level plans aligned with enterprise goals.

Drive end‑to‑end program delivery, ensuring on‑time, on‑budget execution.

Build and maintain program roadmaps, quarterly plans, and domain‑level artifacts.

Track milestones, identify risks early, and drive mitigation strategies.

Lead negotiations, risk discussions, and cross‑team alignment to prevent siloed execution.

Cross‑Functional Alignment

Partner with internal engineering, product, architecture, and platform teams.

Communicate program status, risks, and decisions clearly to leadership.

Facilitate alignment across platforms, ensuring clarity of ownership and dependencies.

Support high‑exposure initiatives driving growth for Entertainment platforms.

Technical Leadership

Operate as a mid‑to‑high technical TPM with architecture‑level understanding.

Demonstrate working knowledge of backend systems, APIs, services, and hosting environments.

Collaborate closely with engineering teams to ensure technical feasibility and integration readiness.

Understand how backend systems support content discovery and data surfacing.

Governance & Best Practices

Apply advanced program management methodologies and frameworks.

Maintain documentation, wikis, dashboards, and reporting artifacts.

Ensure transparency, accountability, and proactive communication across teams.

Required Skills & Experience

7-10 years in Technical Program Management or related IT leadership roles.

Proven experience managing multiple concurrent programs in complex, multi‑platform environments.

Strong understanding of backend systems, APIs, services, and platform architecture.

Experience with global product delivery and large‑scale platform initiatives.

Highly proactive, organized, and skilled in risk management and cross‑team alignment.

Excellent communication and negotiation skills; able to influence without authority.

Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Confluence/Wiki.

Local Philadelphia knowledge/background preferred.

Experience in entertainment, streaming, or large consumer platforms is a strong plus.

GCS is acting as an Employment Business in relation to this vacancy.

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About the Role

We are seeking a Technical Program Manager IV to lead multiple high‑impact programs across our client's Entertainment platforms. This role supports global product delivery for IDS, XVP, and Voice, driving execution across backend systems powering the Entertainment OS, content discovery, and data surfacing for client applications.

This is a high‑visibility, technical, cross‑functional role requiring strong communication, deep platform understanding, and the ability to align teams across multiple domains. The TPM will own 3+ concurrent programs, each with significant technical complexity and business impact.

Key ResponsibilitiesProgram & Portfolio Leadership

Manage 3+ simultaneous, high‑impact programs across Entertainment platforms.

Develop program strategy, business cases, and high‑level plans aligned with enterprise goals.

Drive end‑to‑end program delivery, ensuring on‑time, on‑budget execution.

Build and maintain program roadmaps, quarterly plans, and domain‑level artifacts.

Track milestones, identify risks early, and drive mitigation strategies.

Lead negotiations, risk discussions, and cross‑team alignment to prevent siloed execution.

Cross‑Functional Alignment

Partner with internal engineering, product, architecture, and platform teams.

Communicate program status, risks, and decisions clearly to leadership.

Facilitate alignment across platforms, ensuring clarity of ownership and dependencies.

Support high‑exposure initiatives driving growth for Entertainment platforms.

Technical Leadership

Operate as a mid‑to‑high technical TPM with architecture‑level understanding.

Demonstrate working knowledge of backend systems, APIs, services, and hosting environments.

Collaborate closely with engineering teams to ensure technical feasibility and integration readiness.

Understand how backend systems support content discovery and data surfacing.

Governance & Best Practices

Apply advanced program management methodologies and frameworks.

Maintain documentation, wikis, dashboards, and reporting artifacts.

Ensure transparency, accountability, and proactive communication across teams.

Required Skills & Experience

7-10 years in Technical Program Management or related IT leadership roles.

Proven experience managing multiple concurrent programs in complex, multi‑platform environments.

Strong understanding of backend systems, APIs, services, and platform architecture.

Experience with global product delivery and large‑scale platform initiatives.

Highly proactive, organized, and skilled in risk management and cross‑team alignment.

Excellent communication and negotiation skills; able to influence without authority.

Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Confluence/Wiki.

Local Philadelphia knowledge/background preferred.

Experience in entertainment, streaming, or large consumer platforms is a strong plus.

GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking an experienced Technical Program Manager (TPM) to support critical video platform initiatives within a leading entertainment and media organization. This role will drive execution across multiple high-impact programs and platforms, partnering closely with engineering, product, and leadership teams to ensure successful delivery of customer-facing video experiences.

The TPM will play a key role in coordinating complex technical programs, managing dependencies, facilitating planning processes, and ensuring alignment across stakeholders. This is a highly collaborative position requiring strong organizational skills, excellent communication abilities, and the capacity to manage multiple concurrent initiatives in a fast-paced environment.

Key ResponsibilitiesProgram & Delivery ManagementLead and coordinate multiple concurrent technical programs across video platform initiatives.Develop and maintain program plans, delivery schedules, and dependency management frameworks.Track project milestones, risks, issues, and cross-functional dependencies to ensure successful delivery.Drive accountability across teams for committed deliverables and timelines.Facilitate critical path planning and execution activities.Cross-Functional LeadershipPartner closely with engineering teams, product managers, and senior leadership to align priorities and execution plans.Serve as a central point of coordination between technical and business stakeholders.Communicate program status, risks, and key decisions to leadership and cross-functional teams.Support stakeholder engagement and ensure transparency throughout the program lifecycle.Planning & Operational ExcellenceActively participate in quarterly planning, intake processes, Scrum of Scrums, roadmap reviews, and program reporting.Establish and maintain effective governance and reporting mechanisms.Drive process improvements that enhance program execution and delivery efficiency.Support portfolio-level planning and prioritization efforts.Technical PartnershipWork closely with engineering teams to understand technical dependencies and delivery considerations.Collaborate with teams responsible for platform architecture, APIs, microservices, deployments, infrastructure, and operational readiness.Translate technical concepts into clear business and program communications for non-technical stakeholders.Platforms & Program Areas

The TPM will support initiatives across several strategic platforms, including:

Merlin Platform

A metadata platform that powers customer experiences across:

Television contentMoviesListings and guidesMusicLive sportsVideo-on-demand servicesXVP/XDP (Video Platform)

A customer-facing video platform responsible for:

Content deliveryVideo playback experiencesPurchase and cancellation transactionsViewing continuityWatch historyEnd-to-end video experience managementGlobal Platform Initiatives

Support cross-organizational programs and platform modernization efforts, including streaming and device-related initiatives.

Required Qualifications7-10 years of professional experience in Technical Program Management, Program Management, or related roles.Proven experience managing multiple simultaneous, high-priority technical programs.Strong understanding of software development lifecycles and Agile delivery methodologies.Experience managing complex cross-functional dependencies and stakeholder relationships.Exceptional written and verbal communication skills.Strong organizational skills with demonstrated ability to prioritize and context-switch effectively.Experience working directly with engineering and product organizations.Preferred QualificationsFamiliarity with:APIsMicroservices architecturesCloud and infrastructure environmentsData centers and deployment processesPlatform engineering conceptsExperience with:JiraConfluenceSmartsheetExposure to AI-enabled productivity tools for documentation, planning, or stakeholder communications.Experience supporting media, entertainment, streaming, metadata, or video platform products.Success Factors

The ideal candidate will:

Thrive in highly collaborative environments.Demonstrate strong ownership and execution capabilities.Effectively manage competing priorities across multiple workstreams.Build credibility with technical and business stakeholders alike.Navigate ambiguity while maintaining focus on delivery outcomes.Communicate clearly and confidently at all levels of the organization.Location & Work ArrangementPhiladelphia, PA (Headquarters)Hybrid work model with an expectation of approximately 2-4 days per week onsite.Employment TypeContract (Level 4 Technical Program Manager)Long-term engagement with potential for ongoing renewal based on business needs and performance.

GCS is acting as an Employment Agency in relation to this vacancy.

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Responsible for managing one or more highly complex or enterprise wide IT program(s) consisting of multiple projects. Develops the program strategy, supporting business case and various enterprise wide high-level project plans. Ensures integration of projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. Communicates with IT leadership, business leadership and IT Business Consultants to communicate program strategy, direction and changes. Responsible for delivering all projects contained in the IT project portfolio on time, within budget and meeting the strategic and business requirements. Responsible for tracking key project milestones and recommending adjustments to Project Managers. Partners with senior leadership of the business community to identify and prioritise opportunities for utilising IT to achieve the goals of the enterprise. Must possess extensive knowledge and expertise in the use of Project Management methodologies and tools. This is a single or multiple incumbent(s) position that typically exists in a small to medium size enterprise with multiple project managers, project leaders and/or project support staff as direct or dotted line reports. Bachelor's or Master's Degree in Computer Science, Business Administration, or other related field. Or equivalent work experience. Project Management certification is required. Typically has 10 to 15 years of IT and business/industry work experience, with at least 3 years of experience in a leadership role and 8+ years managing projects.

GCS is acting as an Employment Business in relation to this vacancy.

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Role Overview

The Technical Program Manager IV will lead multiple high‑impact programs across our client's Entertainment platforms, supporting global product delivery for IDS, XVP, and Voice. This is a highly visible, technical, and cross‑functional role requiring strong communication, deep platform understanding, and the ability to drive alignment across teams and domains. The TPM will manage up to three concurrent programs, each with significant business opportunity and technical complexity.

Key Responsibilities

Program & Portfolio Leadership

Manage 3+ simultaneous, high‑impact programs across multiple Entertainment platforms.Develop program strategy, business cases, and high‑level plans aligned with enterprise goals.Drive program delivery end‑to‑end, ensuring on‑time, on‑budget execution that meets business and technical requirements.Create and maintain program roadmaps, quarterly plans, and domain‑level planning artifacts.Track key milestones, proactively identify risks, and drive mitigation strategies.Lead negotiations, risk discussions, and cross‑team alignment to resolve misalignment and prevent siloed execution.

Cross‑Functional Alignment

Partner with internal engineering, product, architecture, and platform teams - no external customer interaction.Ensure consistent communication of program status, risks, and decisions to leadership and stakeholders.Facilitate alignment across multiple platforms and domains, ensuring clarity of ownership, dependencies, and priorities.Support high‑exposure initiatives driving growth for Entertainment platforms.

Technical Leadership

Operate as a mid‑to‑high technical TPM with the ability to understand architecture‑level concepts.Demonstrate working knowledge of backend systems, APIs, services, hosting environments, and code‑base fundamentals.Collaborate closely with engineering teams to ensure technical feasibility, integration, and delivery readiness.Understand how backend applications support content discovery and data surfacing to clients.

Governance & Best Practices

Apply advanced program management methodologies, tools, and frameworks.Maintain program documentation, wikis, dashboards, and reporting artifacts.Ensure transparency, accountability, and proactive communication across all teams.

Required Skills & Experience

7-10 years of experience in technical program management or related IT leadership roles.Proven experience managing multiple concurrent programs in a complex, multi‑platform environment.Strong understanding of backend systems, APIs, services, and platform architecture.Experience with global product delivery and large‑scale platform initiatives.Highly proactive, organized, and skilled at risk management and cross‑team alignment.Excellent communication and negotiation skills; able to influence without authority.Familiarity with tools such as Smartsheet, Jira, Fluence, Figma, Wiki/Confluence.Local Philadelphia knowledge/background preferred (team is Philly‑based).Experience supporting entertainment, streaming, or large consumer platforms is a strong plus.

GCS is acting as an Employment Business in relation to this vacancy.

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