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We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

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We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking a reliable and customer-focused Tech Support Engineer to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Position Overview

We are seeking a reliable and customer-focused Tech support engineer to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Position Overview

We are seeking a reliable and customer-focused Tech Support Engineer to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

Read less

Position Overview

We are seeking a reliable and customer-focused Tech support engineer to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.

This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.

Key Responsibilities

End User Support

Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activities

Hardware & Infrastructure Support

Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activities

Operational Support

Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level intervention

Required Qualifications

Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skills

Preferred Qualifications

CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes

GCS is acting as an Employment Business in relation to this vacancy.

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We are looking for an experienced Technical Analyst to join a large-scale Identity & Access Management (IAM) programme within a highly regulated enterprise environment.

This role will focus on supporting and maintaining critical IAM services, investigating incidents, troubleshooting provisioning and authentication issues, and working closely with engineering teams to deliver service improvements.

📍 Remote
📅 6-Month Initial Contract | Potential Extension
💰 Competitive Day Rate

Key Skills & ExperienceMicrosoft Identity Manager (MIM) / Forefront Identity Manager (FIM)Identity & Access Management (IAM)Active Directory & Entra IDSQL Server / T-SQLApplication / Production Support (L2/L3)LDAP, Kerberos and NTLM authenticationStrong incident, problem management and root cause analysis skillsResponsibilitiesProvide L2 support for IAM platforms and servicesInvestigate and resolve access and provisioning issuesMonitor synchronisation jobs and workflowsAnalyse data and troubleshoot using SQLCollaborate with technical teams to identify and implement permanent fixesSupport change, incident and problem management activities

This is an excellent opportunity to join a high-profile transformation programme with the potential for contract extension.

Apply now for immediate consideration.

GCS is acting as an Employment Business in relation to this vacancy.

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