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Senior Technical Program Manager - Connected Living

We are seeking a highly experienced Technical Program Manager to lead strategic, enterprise-wide technology initiatives within a Connected Living Engineering organization.

This role will support the next phase of Commercial Business integration with the Connected Living Platform and will serve as a key program leader responsible for coordinating multiple projects, teams, and stakeholders toward shared business and technology objectives.

The right candidate will be comfortable operating in a complex enterprise environment and partnering directly with senior IT and business leadership.

Key Responsibilities

Provide strategic program leadership for complex enterprise technology initiatives

Develop program strategy, business cases, roadmaps, and integrated project plans

Oversee multiple projects and ensure effective coordination across Project Managers and project teams

Establish and monitor program milestones, budgets, dependencies, risks, and deliverables

Ensure project portfolios remain aligned with strategic business objectives

Evaluate and recommend changes to program scope, schedules, budgets, resources, and priorities

Provide executive-level communication regarding program strategy, progress, risks, issues, and decisions

Partner with senior business leaders to identify and prioritize opportunities for technology investment

Drive alignment between business requirements and technology delivery

Establish strong program governance and accountability

Ensure initiatives are delivered on time, within budget, and in accordance with strategic and business requirements

Provide leadership, direction, and support to Project Managers and project teams

Qualifications

10-15+ years of IT and business/industry experience

5-8+ years of project management experience

3+ years of experience in a leadership capacity

Demonstrated experience managing complex, enterprise-wide technology programs

Strong knowledge of project and program management methodologies, tools, and best practices

Experience working with senior executives and business leadership

Strong strategic thinking, organizational, communication, and stakeholder management skills

Bachelor's or Master's degree in Computer Science, Business Administration, or related field, or equivalent work experience

Project Management certification required

Why This Role?

This is an opportunity to play a key role in a highly visible enterprise technology initiative, helping connect Commercial Business strategy, engineering execution, and Connected Living platform capabilities.

If you're an experienced TPM who thrives in complex environments and knows how to lead large-scale technology programs from strategy through delivery, we'd like to hear from you.

GCS is acting as an Employment Business in relation to this vacancy.

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Senior Technical Program Manager

Do you enjoy taking complex technology initiatives and turning them into clear, executable plans?

We're looking for a Senior Technical Program Manager to support a major initiative within a Connected Living Engineering organization. This person will help lead the next phase of Commercial Business integration with a Connected Living Platform and will work across engineering, IT, business teams, Project Managers, and senior leadership.

This is a great fit for someone who can see the big picture while still keeping the details, dependencies, timelines, and teams moving forward.

In This Role, You Will:

Own the strategy and execution of complex enterprise IT programs

Lead multiple projects and coordinate Project Managers and project teams

Build program roadmaps, business cases, schedules, and integrated plans

Track milestones, budgets, risks, dependencies, and deliverables

Help teams navigate changes to scope, priorities, timelines, and resources

Partner with senior IT and business leaders on program direction and priorities

Communicate program status, risks, decisions, and changes to leadership

Identify opportunities to leverage technology to support business objectives

Ensure projects remain aligned with strategic goals and business requirements

Bring structure, accountability, and strong program management practices to complex initiatives

What You Bring:

10-15 years of IT and business/industry experience

5-8 years of project management experience

3+ years of leadership experience

Experience managing complex, enterprise-wide technology programs

Strong project/program management methodology knowledge

Experience coordinating multiple projects and stakeholders

Excellent communication and relationship-building skills

Ability to communicate effectively with both technical teams and executive leadership

Bachelor's or Master's degree in Computer Science, Business Administration, or related field, or equivalent experience

Project Management certification required

The Bottom Line

We're looking for a program leader who can bring together people, technology, projects, and business priorities to deliver complex initiatives successfully.

If that sounds like you, apply today.

GCS is acting as an Employment Business in relation to this vacancy.

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Main Responsibilities & Accountabilities:

Project and Programme Management:

Delivery of projects & workstreams according to agreed time / budget / scope / quality / change control criteria.Defining, sourcing and managing the necessary resources to complete these workstreams and sub-projects, making timely changes where necessary to achieve objectives.Ensuring the development of accurate plans and budgets, finding improvements to efficiency and effectiveness in the use of resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters.Effectively controlling the issues, risk, dependencies and changes in scope associated with large, complex projects, ensuring timely intervention and communication to stakeholders.Conducting regular reviews of outcomes, both internally with delivery team and with clients / senior stakeholders during and after the delivery has been completedActing as an escalation point, providing support and guidance to PMs across multiple workstreams

Operational

Establish project and workstream assurance as a formal disciplineProactively identify issues through the use of standard assurance techniques; audits, plan reviews, etc. Provide suggested remedial plans as appropriateEnsure there is sufficient capability and capacity within the function to conduct assurance reviewsProvide regular reports on project and workstream performance and overall portfolio healthProvide confidence that projects and workstream will deliver to time, cost and qualityProvide ongoing assurance at project and programme level

Customer

Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does.Ensure that good client / consumer outcomes are at the centre of decision making.Promote great service and seek to exceed client / consumer expectations.

People Management (No Direct Reports)

Contribute to people management process through assignment management of colleagues allocated to the projectDrive Elevate Performance; ensuring that all project team members have stretching project objectives to embed a high performance culture.Acts as a role model, displaying a positive enthusiastic, can-do approach in the face of adversity

Regulatory, Governance and Control

Adhere to all regulatory requirements within area of responsibility and escalate issues quickly.Pro-actively identify risks and take steps to mitigate these.Ensures team members understand the importance of adhering to their regulatory obligations and responsibility for implementation of company policies and procedures.Ensure team members understand the operating model and the functional and individual responsibilities

Knowledge, Skills and Experience

Strong understanding and application of Project and Programme Management competencies including stakeholder management, contracts, scope, schedule, costs, quality, HR, communications, risk, procurement, and integrationExperience managing technical projects and programmes and ability to collaborate with technical SMEs and delivery teamsStrong understanding and application of change management competenciesEffective leadership, coordination, motivation, negotiation and dispute resolution skillsStrong ability to manage relationships whilst maintaining trusted relationship with team and peersStrong understanding of business requirements and technical limitations as determined by the organization's systems and processesAbility to apply analytical skills and conceptual thinking to both short term and long-term operations and systems planning over a wide range of technologiesFinancial literacy to forecast and manage workstream, project and departmental budgets, costs and revenueAbility to influence and build productive relationships with key stakeholders (both internal and external)Ability to advocate and instill cultural improvement, discipline and communicationsAbility to encourage innovationAbility to achieve improvements in delivery quality, staff motivation and role flexibility and can operate equally well at strategic or operational levelsProven ability defining and executing on the Project's purpose and direction in terms of vision, mission, values and objectivesProject governance against improved project delivery lifecycle processes and escalated risk mitigation and issue resolutionAbility to identify and manage resource requirementsExcellent knowledge of project management methodology and tools, including softwareExcellent knowledge of computer systems and processes and PC desktop applicationsStrong knowledge of business unit products and operationsStrong knowledge of legislation and regulations impacting business unit industryAdvanced oral and written communication skills

GCS is acting as an Employment Business in relation to this vacancy.

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