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Job Title: Business Analyst / Project Manager
Location: Remote (EST)

We are supporting a key initiative focused on improving vulnerability management and infrastructure data accuracy within a high-volume environment processing ~1 million vulnerabilities per week.

This role combines Business Analysis and Project Management, with a strong emphasis on data validation, systems improvement, and supporting end-to-end delivery. You'll work with large datasets, helping to ensure accuracy, identify inconsistencies, and enhance reporting and processes.

Key Responsibilities:

Validate and analyse high-volume vulnerability dataSupport infrastructure and system improvement initiativesWork with databases to improve data quality and reliabilityIdentify gaps, inconsistencies, and optimisation opportunitiesTranslate business requirements into system and process improvements

Key Requirements:

Experience across both Business Analysis and Project ManagementStrong technical understanding (data, systems, validation)Comfortable working with large datasets and database environmentsHigh attention to detail and problem-solving mindset

Nice to Have:
Payments or bankcard experience, scripting knowledge, and exposure to tools such as Excel, Visio, or UML.

Job Title: Business Analyst/Project Manager
Location: Remote (EST)

Project Overview

We are supporting a new solution initiative focused on enhancing vulnerability management and improving infrastructure data accuracy across multiple systems. This is a high-volume, fast-paced environment processing approximately 1 million vulnerabilities per week, requiring strong attention to detail and proactive oversight.

The Role

This position blends Business Analysis and Project Management responsibilities, working across technical and operational teams to ensure data integrity, system effectiveness, and successful project delivery. You will play a key role in analysing requirements, validating large datasets, and supporting solution implementation in a complex environment.

Key ResponsibilitiesSupport vulnerability management and infrastructure initiativesReview and validate high-volume vulnerability data for accuracyWork with databases to improve data quality, integrity, and reliabilityAssist in refining vulnerability files and reporting outputsIdentify gaps, inconsistencies, and improvement opportunitiesCollaborate with stakeholders while operating independently where neededSupport system design, testing, implementation, and documentationTranslate business requirements into functional system specificationsRequired Skills & ExperienceStrong mix of Business Analysis (BA) and Project Management (PM) experienceSolid technical understanding, particularly around data validation and systemsExperience working with large datasets and database environmentsHighly detail-oriented with a focus on data accuracyAbility to analyse problems and deliver practical business solutionsStrong stakeholder communication and documentation skillsAdditional RequirementsBachelor's degree (or equivalent experience) in a relevant field~2+ years of relevant experienceExperience working with end-users and cross-functional teamsNice to HaveScripting knowledgePayments/bankcard industry experienceUnderstanding of data structuresExposure to tools such as Excel, Visio, or UMLWorking towards CBAP or similar certification

Overview

We are seeking a Business Analyst to support a Point-of-Sale (POS) platform focused on end-to-end restaurant operations. This role requires close collaboration with product, engineering, and UX teams to translate business needs into clear, actionable technical requirements.

The ideal candidate is technically minded, self-driven, and comfortable working directly with developers to understand system integrations and dependencies.

Key ResponsibilitiesRequirements & DeliveryBreak down epics and features into well-defined user stories in partnership with Product and EngineeringEnsure requirements are outcome-focused and aligned with user needsOwn and manage the team backlog (stories, bugs, tasks, technical debt)Lead backlog refinement and ensure work is prioritized and sequenced effectivelySupport Agile ceremonies and sprint executionStakeholder CollaborationWork closely with Product Management, UX, and Engineering teamsAct as a bridge between technical and business stakeholdersIdentify and remove blockers to keep delivery on trackFacilitate discussions with downstream teamsTesting & QualityParticipate in User Acceptance Testing (UAT)Validate completed work to ensure it meets requirementsMinimize rework and production defectsRelease SupportAssist with release planning, verification meetings, and feature rolloutSupport feature flag tracking and documentationCollaborate with technical writers on product documentationTools & TechnologiesJira (Atlassian suite)ConfluenceSlackFigmaRequired Skills & ExperienceStrong Agile/Scrum experienceHands-on experience with backlog management and sprint supportAbility to work closely with developers and understand technical systemsSolid understanding of APIs and integrations (no coding required)Strong communication and problem-solving skillsSelf-starter who can work independentlyPreferred ExperienceExposure to POS or payment processing systemsExperience working with both hardware and software environmentsFamiliarity with restaurant technology platforms is a plusPerformance MetricsQuality of requirements and documentationStakeholder satisfactionReduction in defects and reworkTimely delivery of project milestonesEducationRelevant certification or degree in Business Analysis, Technology, or related field
OR equivalent practical experience