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Helpdesk Technician
Added 16/10/2026
Reference: 52484_1792186383

Helpdesk Technician📍 Ocala, FL 📅 12+ Months Contract (Extension Potential) 🏢 100% OnsiteWe are seeking Helpdesk Technicians to... Read more

Helpdesk Technician

📍 Ocala, FL
📅 12+ Months Contract (Extension Potential)
🏢 100% Onsite

We are seeking Helpdesk Technicians to support critical infrastructure and hardware operations across multiple facilities. This is a hands-on role for candidates with experience in IT support, hardware deployment, networking, field services, desktop support, or data center environments.

🔧 Key ResponsibilitiesHardware builds, imaging, and deploymentDevice and peripheral supportLayer 1 & Layer 2 troubleshootingRack & stack, cabling, and connectivity supportWindows and Linux environmentsTicket management and technical issue resolutionChange management and incident response✅ Requirements1+ year of hands-on IT or infrastructure experienceHardware troubleshooting and deployment experienceNetworking fundamentals (cabling, patching, connectivity)Windows experience and basic Linux knowledgeExperience with ServiceNow or other ticketing systems is a plusAbility to work onsite and be flexible with day or night shift schedules⭐ Ideal BackgroundsData Center TechnicianIT Support TechnicianDesktop Support TechnicianField Service TechnicianInfrastructure TechnicianNetwork TechnicianHelp Desk Technician

GCS is acting as an Employment Business in relation to this vacancy.

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$25.00 - $35.00
Per hour

Ocala, Florida, United States of AmericaContract

Helpdesk Technician
Added 16/10/2026
Reference: 6894_1792178735

We're looking for a hands-on L3 Site Technician to support hardware, infrastructure, and end-user technology in a mission-critical... Read more

We're looking for a hands-on L3 Site Technician to support hardware, infrastructure, and end-user technology in a mission-critical operations environment. This role is ideal for someone with experience in hardware deployment, desktop support, networking, or data center operations.

What You'll DoBuild, image, configure, and deploy hardware and devices.Troubleshoot desktops, peripherals, connectivity, and network issues.Perform rack-and-stack activities, fiber cabling, and structured cabling work.Handle Layer 1/Layer 2 troubleshooting and device-level fault isolation.Work tickets, perform routine maintenance, and support change management activities.Escalate issues when required and follow documented procedures.Support site technology operations and continuous improvement initiatives.What We're Looking For1+ year of hands-on IT support, field services, infrastructure, or data center experience.Experience with hardware deployment and troubleshooting.Knowledge of Windows OS and basic Linux command-line usage.Understanding of networking fundamentals, cabling, and connectivity troubleshooting.Strong problem-solving skills and ability to work in a fast-paced environment.ServiceNow experience is a plus.CompTIA A+ or equivalent experience preferred.

Ideal Candidate

A reliable technician who enjoys hands-on work, follows processes, adapts quickly, and can confidently troubleshoot hardware and connectivity issues in a live operational environment.

GCS is acting as an Employment Business in relation to this vacancy.

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Negotiable

United States of AmericaContract

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