We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities.... Read more
We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes
GCS is acting as an Employment Business in relation to this vacancy.
Read lessDenver, Colorado, United States of AmericaContract
We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities.... Read more
We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes
GCS is acting as an Employment Business in relation to this vacancy.
Read lessLas Vegas, Nevada, United States of AmericaContract
Position OverviewWe are seeking a reliable and customer-focused Helpdesk Support to provide onsite technical support for Operations facilities.... Read more
Position Overview
We are seeking a reliable and customer-focused Helpdesk Support to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes
GCS is acting as an Employment Business in relation to this vacancy.
Read lessRobbinsville, New Jersey, United States of AmericaContract
Position OverviewWe are seeking a reliable and customer-focused Helpdesk Support IT to provide onsite technical support for Operations... Read more
Position Overview
We are seeking a reliable and customer-focused Helpdesk Support IT to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processesGCS is acting as an Employment Business in relation to this vacancy.
Read lessSparrows Point, Maryland, United States of AmericaContract
We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities.... Read more
We are seeking a reliable and customer-focused IT Support Technician to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processes
GCS is acting as an Employment Business in relation to this vacancy.
Read lessUnited States of AmericaContract
Position OverviewWe are seeking a reliable and customer-focused Helpdesk Support to provide onsite technical support for Operations facilities.... Read more
Position Overview
We are seeking a reliable and customer-focused Helpdesk Support to provide onsite technical support for Operations facilities. The successful candidate will support end-user computing devices, printers, networking equipment, and operational technology environments while following established technical procedures and service-level expectations.
This role is hands-on and requires strong troubleshooting skills, the ability to work independently, and a willingness to participate in on-call rotations and site shift schedules.
Key Responsibilities
End User Support
Image, configure, deploy, and maintain laptops and desktop systemsProvide technical support for Windows 11 and Linux environmentsTroubleshoot hardware, operating system, and application-related issuesSupport user onboarding and workstation setup activitiesHardware & Infrastructure Support
Diagnose and resolve printer issues, including network-connected printersPerform basic networking troubleshooting, including connectivity and cabling issuesRespond to equipment failures and restore service following documented SOPsAssist with asset management and equipment lifecycle activitiesOperational Support
Work assigned support tickets and service requests within SLA requirementsExecute Change Management (CM) activities according to established proceduresRespond to emergent technical events impacting site operationsEscalate complex issues when resolution steps are unclear or require higher-level interventionRequired Qualifications
Minimum 1 year of hands-on IT support experienceExperience with:Laptop imaging and deploymentPrinter troubleshooting and supportBasic networking concepts and troubleshootingWindows 11 operating systemsLinux operating systemsExperience working within a ticketing system environmentStrong troubleshooting and problem-solving skillsAbility to follow documented procedures and technical SOPsExcellent communication and customer service skillsPreferred Qualifications
CompTIA A+ CertificationBackground supporting:Experience working in large-scale enterprise environmentsFamiliarity with change management processesGCS is acting as an Employment Business in relation to this vacancy.
Read lessBaltimore, Maryland, United States of AmericaContract
IT Helpdesk Support EngineerLocation: Dundalk, Co. Louth, Ireland Working Model: Fully Onsite (5 Days per Week)About the RoleWe... Read more
Location: Dundalk, Co. Louth, Ireland
Working Model: Fully Onsite (5 Days per Week)
We are seeking a customer-focused IT Helpdesk Support Engineer to join a growing and dynamic IT services team based in Dundalk. This is an excellent opportunity for a motivated support professional who enjoys solving technical issues, delivering exceptional customer service, and working in a fast-paced environment.
This position has opened as part of a backfill within the support team and offers the opportunity to work alongside experienced senior engineers who will provide guidance and escalation support when required.
Key ResponsibilitiesProvide first-line technical support to customers via phone, email, and remote support tools.Diagnose and resolve IT issues promptly, aiming for first-time resolution whenever possible.Support Microsoft desktop operating systems and business applications.Administer and support Microsoft 365 environments, including Exchange and SharePoint.Troubleshoot Active Directory and Group Policy issues.Support hardware including desktops, laptops, printers, and mobile devices.Assist with backup, disaster recovery, antivirus, and security solutions.Support networking technologies including LAN, WAN, VPN, and firewall connectivity.Log, manage, and prioritize support tickets in line with service levels and customer expectations.Liaise with third-party vendors where necessary to ensure timely issue resolution.Required Skills & ExperienceMinimum 2 years' experience in a customer-facing IT support or helpdesk role.Strong troubleshooting and problem-solving abilities.Experience supporting Microsoft Windows environments.Knowledge of Microsoft 365 administration.Familiarity with Active Directory and Group Policy.Experience with remote support tools and remote troubleshooting.Understanding of networking fundamentals, VPNs, and connectivity issues.Excellent communication and customer service skills.Ability to take ownership of issues and work towards resolution rather than simply escalating tickets.What We're Looking ForThe ideal candidate will be an enthusiastic, customer-focused IT professional who enjoys helping users, resolving technical issues, and building strong relationships with customers. You will be a proactive team player with excellent communication skills and a genuine passion for technology and service delivery.
What's on OfferOpportunity to work alongside experienced senior technical engineers.Career development and hands-on exposure to a broad range of technologies.Supportive and collaborative team environment.Long-term career growth opportunities.Interview ProcessSuccessful candidates will be invited to attend an onsite interview at our Dundalk office.
Interested?
Apply or email me at [email protected] today by submitting your updated CV for confidential consideration.
GCS is acting as an Employment Agency in relation to this vacancy.
Read lessRepublic of IrelandPermanent
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