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IT & OPERATIONS MANAGER

Location: London (3 days in office) | Salary: Up to £43,000 | Contract: 1 Year Fixed Term Contract (FTC)

About the Role

Join one of London's longest-standing charities, which has supported the community for over a century. Reporting directly to the COO, this new role is crucial for managing the organization's IT, facilities, H&S, and operational functions. You'll oversee outsourced providers, coordinate projects, support strategic planning, and manage IT and facilities budgets. The role offers a dynamic mix, roughly 60% IT and 40% facilities/operational oversight.

Information Technology & Systems

Develop and execute IT strategies with the COO, focusing on service providers, performance metrics, and cost-saving opportunities.Oversee staff onboarding, including equipment procurement and tool setup.Manage IT supplier relationships and lead system refresh projects, including audits, vendor negotiations, and lifecycle planning.Regularly assess and optimize IT systems to meet organizational needs.

Facilities, Health & Safety, and Administration

Act as the main contact for property management, coordinating contractors and addressing maintenance issues.Ensure compliance with building safety regulations, including documentation, risk assessments, and training plans in collaboration with H&S consultants and HR.Oversee front-of-house operations, reception schedules, and event-related building management.

Projects & Operational Oversight

Lead projects such as refurbishments, technology implementations, and procurement initiatives.Provide operational support for events and administrative needs.Maintain strong relationships across the organization and regularly update the COO on IT and operational plans.

Essential Skills & Experience

Proven project management experience & organizational skills.Knowledge of IT systems, including Microsoft 365 (Teams, SharePoint, Excel, Outlook).Able to manage a small team with a proactive and solution-focused approach.Can negotiate & communicate with internal and external stakeholders.Basic understanding of health and safety, GDPR, and budget management.Familiarity with the unique needs of charities and non-profits is advantageous.

Annual Leave

25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).After 2 years: +3 extra days of leave.After 3 years: +1 additional day.After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Benefits

Standard Life Pension Scheme Enhanced Sick Pay, Maternity & Paternity LeaveEmployee Assistance Programme, Mental Health First Aid and Employee Eyecare VouchersTenancy Deposit Scheme to help secure your homeInterest-Free Season Ticket Loan for cost-effective commutingCycle to Work Scheme Charity Mentoring Network to support professional development and networking

Ready to Apply?
If you're excited by the prospect of managing operations in a dynamic environment and making a tangible impact, we'd love to hear from you. Apply today!

GCS is acting as an Employment Business in relation to this vacancy.

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Position: Head of IT / IT Manager
Location: South Dublin - 2 to 3 days on site

Salary on offer: 90-100K with excellent bonus, pension, health cover etc

Overview:
A well-established insurance provider, is seeking a seasoned Head of IT to spearhead their IT department. This role is ideal for someone with substantial experience managing IT teams of around 10 members and a background in small to medium-sized organisations.

Responsibilities:
As the Head of IT, you will:

You will lead a team of over 10 IT professionals, ensuring the delivery of top-notch technology services.You will report directly to the Managing Director, playing a pivotal role in shaping and implementing the IT strategy to ensure systems are efficient, secure, and future-ready.You will drive digital transformation initiatives, contributing to the organisation's long-term success.You will ensure the seamless integration and operation of key systems, including the website and ERP.You will collaborate with stakeholders to identify IT needs and develop effective solutions.You will formulate and execute an IT strategy that aligns with the company's mission and objectives.You will manage IT budgets, vendor relationships, and procurement processes.You will ensure compliance with regulatory, security, and governance standards.You will oversee IT security, disaster recovery, and business continuity plans.You will promote process improvement initiatives and leverage technology to enhance efficiency.You will stay abreast of emerging technologies and assess their potential benefits to the organisation.

Qualifications:
You will have:

You will have at least 7 years of experience in a similar role, such as IT Manager or Head of IT.You will have proven experience managing teams of 10 or more members.You will have experience in small to medium-sized businesses.You will have a background in the insurance or financial services sector (highly advantageous).You will have demonstrated success in project management and digital transformation initiatives.You will have a solid understanding of INFOSEC principles.You will have excellent skills in vendor management, stakeholder communication, and problem-solving.You will have knowledge of disaster recovery and business continuity planning.You will have awareness of data protection legislation and its impact on IT systems.

Benefits:
This role offers a fantastic opportunity to take charge of IT operations, lead digital transformation projects, and contribute to the organisation's long-term success. You will be part of a supportive and dynamic team within an established insurance provider, with ample opportunities for career progression and development. Excellent base salary and benefits include - bonus, DIS health pension etc.

The Next Step for you: Should this position be of interest to you, please forward your CV to Oisín Geoghegan at GCS Recruitment at [email protected] or call on 019014378

GCS is acting as an Employment Agency in relation to this vacancy.

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Position: Head of IT / IT Manager
Location: South Dublin - 2 to 3 days on site

Salary on offer: 90-100K with excellent bonus, pension, health cover etc

Overview:
A well-established insurance provider, is seeking a seasoned Head of IT to spearhead their IT department. This role is ideal for someone with substantial experience managing IT teams of around 10 members and a background in small to medium-sized organisations.

Responsibilities:
As the Head of IT, you will:

You will lead a team of over 10 IT professionals, ensuring the delivery of top-notch technology services.You will report directly to the Managing Director, playing a pivotal role in shaping and implementing the IT strategy to ensure systems are efficient, secure, and future-ready.You will drive digital transformation initiatives, contributing to the organisation's long-term success.You will ensure the seamless integration and operation of key systems, including the website and ERP.You will collaborate with stakeholders to identify IT needs and develop effective solutions.You will formulate and execute an IT strategy that aligns with the company's mission and objectives.You will manage IT budgets, vendor relationships, and procurement processes.You will ensure compliance with regulatory, security, and governance standards.You will oversee IT security, disaster recovery, and business continuity plans.You will promote process improvement initiatives and leverage technology to enhance efficiency.You will stay abreast of emerging technologies and assess their potential benefits to the organisation.

Qualifications:
You will have:

You will have at least 7 years of experience in a similar role, such as IT Manager or Head of IT.You will have proven experience managing teams of 10 or more members.You will have experience in small to medium-sized businesses.You will have a background in the insurance or financial services sector (highly advantageous).You will have demonstrated success in project management and digital transformation initiatives.You will have a solid understanding of INFOSEC principles.You will have excellent skills in vendor management, stakeholder communication, and problem-solving.You will have knowledge of disaster recovery and business continuity planning.You will have awareness of data protection legislation and its impact on IT systems.

Benefits:
This role offers a fantastic opportunity to take charge of IT operations, lead digital transformation projects, and contribute to the organisation's long-term success. You will be part of a supportive and dynamic team within an established insurance provider, with ample opportunities for career progression and development. Excellent base salary and benefits include - bonus, DIS health pension etc.

The Next Step for you: Should this position be of interest to you, please forward your CV to Oisín Geoghegan at GCS Recruitment at [email protected] or call on 019014378

GCS is acting as an Employment Agency in relation to this vacancy.

Read less