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OverviewA nationwide organisation is seeking an experienced ERP & CRM Specialist to manage, support, and enhance its core... Read more

OverviewA nationwide organisation is seeking an experienced ERP & CRM Specialist to manage, support, and enhance its core business systems. This hands-on role is central to the continued optimisation of ERP and CRM platforms, ensuring they support critical operations, enable data accuracy, and facilitate decision-making across departments. The successful candidate will also play a key role in supporting users and implementing new system capabilities.Key ResponsibilitiesProvide day-to-day support for ERP and CRM users, addressing technical issues and service requests.Deliver user training and create supporting materials to enhance adoption and usage.Collaborate with business stakeholders to capture requirements and translate them into system solutions.Configure and customise ERP and CRM systems to meet evolving business needs.Manage system integration's with internal tools and third-party applications.Lead or support upgrades, data migrations, and new module implementations.Maintain system security, backup, and disaster recovery protocols in compliance with IT governance.Deliver projects on time and within scope, managing time lines, deliverable, and budgets.Continuously monitor system performance and recommend process or system improvements.Create and maintain clear technical and user documentation.RequirementsEducation & ExperienceMinimum 5 years' experience working with ERP and CRM systems in a business environment.Relevant third-level degree or equivalent professional experience.Experience with Microsoft 365 (M365) Hands-on experience with Microsoft Dynamics and Microsoft Azure.Microsoft certifications are an advantage.Solid experience using Microsoft Teams and project/task management platforms.Core CompetenciesAbility to manage multiple projects concurrently while aligning with business priorities.Strong understanding of data protection (GDPR), IT security, and change management frameworks.Confident in documenting processes, systems, and SOPs.Excellent problem-solving skills and attention to detail.Strong communication, stakeholder engagement, and influencing skills (including at C-suite level).Self-motivated, reliable, and able to take ownership of tasks from start to finish.Budget awareness and strategic thinking are a plus.Positive, can-do mindset with a commitment to continuous improvement.The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.GCS is acting as an Employment Agency in relation to this vacancy. Read less

I am hiring a Product Manager to drive the strategic development, execution, and life cycle of our products.... Read more

I am hiring a Product Manager to drive the strategic development, execution, and life cycle of our products. You will play a key role in aligning product initiatives with business objectives, delivering high-quality products that meet market needs and customer expectations.Role Details:Product Strategy and Roadmap:You will develop and communicate a clear product vision and strategy.You will create and maintain a product roadmap that aligns with business objectives.You will conduct market and competitor analysis to identify opportunities and threats.Product Development:You will collaborate with engineering, design, marketing, and sales teams to define product requirements and specifications.You will prioritise features and manage the product backlog.You will input into the product development lifecycle from conception to launch.Stakeholder Management:You will function as the primary point of contact for product-related inquiries and decisions.You will engage with internal and external stakeholders to gather feedback and ensure alignment.You will communicate product updates and progress to senior management and other key stakeholders.Market Research and Analysis:You will conduct user research and analyse data to understand customer needs and behaviours.You will monitor industry trends and emerging technologies to inform product strategy.You will use data-driven insights to make informed product decisions.Performance Measurement:You will define and track key performance indicators (KPIs) to measure product success.You will conduct post-launch evaluations and identify areas for improvement.You will iterate on products based on user feedback and performance metrics.Key Responsibilities:Stand-Up and Planning: You will lead daily stand-up meetings, task prioritization, and coordination with teams.Product Development: You will oversee requirement gathering, design collaboration, and feature definition.Market and User Research: You will conduct market analysis, user feedback, and data analysis to enhance product decisions.Stakeholder Management: You will manage communication, presentations, and documentation for internal and external stakeholders.Product Launch and Post-Launch Activities: You will define the go-to-market strategy, provide training, monitor performance, and drive product iteration.Cross-Functional Collaboration: You will foster collaboration within teams, address issues, and drive continuous improvement.Personal Development and Team Contribution: You will lead learning and development initiatives, mentor your team, and encourage team engagement.Key Skills, Experiences & Competencies:Product Strategy: You will be skilled in creating clear, strategic product road maps and guiding them to successful execution.Analytically & Data-Driven: You will have strong analytic skills and the ability to use data to make informed decisions.Collaboration & Teamwork: You will excel in working collaboratively in cross-functional teams, with strong interpersonal skills.Proven Track Record: You will have experience managing the entire product life cycle and delivering successful products.Methodology Expertise: You will have knowledge of agile methodologies, frameworks, and proficiency with tools like ADO, JIRA, Trello, or similar.Industry Knowledge: Experience in [industry or specific domain] is highly desirable.Qualifications:Education: Bachelor's degree in Business, Marketing, Engineering, or a related field. MBA or relevant advanced degree is a plus.Experience: Minimum of 5-7 years of experience in product management or a related role.Skills: Strong communication skills, proficiency in product management tools, and solid organisational abilities.Personal Attributes: Highly motivated, self-driven, with a customer-centric mindset and the ability to thrive in a fast-paced, dynamic environment. The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.GCS is acting as an Employment Agency in relation to this vacancy. Read less

I am hiring an ERP Director to lead the strategy, governance, and implementation of enterprise-wide ERP systems. This... Read more

I am hiring an ERP Director to lead the strategy, governance, and implementation of enterprise-wide ERP systems. This role will drive ERP initiatives to align with business goals and ensure the continued success of ERP platforms.Role Details:Strategic Leadership:You will define and drive the ERP strategy, aligning it with overall business goals and long-term vision.You will evaluate and recommend ERP solutions, upgrades, or replacements to meet evolving business needs.You will champion ERP-driven digital transformation initiatives to improve operational efficiency and enhance competitive advantage.Governance and Oversight:You will establish governance frameworks for ERP usage, ensuring standardisation, compliance, and risk management.You will oversee budgets, contracts, and relationships with ERP vendors and implementation partners.You will monitor system performance, scalability, and security, ensuring business continuity.You will be accountable for BAU/Change management.Project Leadership:You will lead enterprise-wide ERP projects, including new implementations, system upgrades, and cross-functional integration's.You will direct cross-departmental collaboration to identify and resolve system challenges and enhance functionality.You will support the creation of business cases to validate ROI on ERP projects.You will ensure appropriate resources are available to support the delivery of ERP projects.Stakeholder Engagement:You will act as the primary point of contact between business leaders and IT teams to translate business requirements into technical solutions.You will partner with executive leadership to forecast and plan ERP enhancements that support organizational growth.You will provide thought leadership and guidance to stakeholders on ERP trends and best practices.Team Management:You will build, mentor, and lead a high-performing team of ERP professionals, fostering a culture of innovation and accountability.You will oversee training and development initiatives to ensure end users and technical staff are proficient with ERP tools.You will cultivate a collaborative working environment across teams to maximize ERP utilization.Key Skills & Competencies:Strategic thinking and business acumen to align ERP capabilities with corporate objectives.Exceptional leadership, team-building, and stakeholder management skills.Strong financial and contract management expertise.Effective communication and the ability to influence at all organisational levels.Results-driven with a focus on innovation and continuous improvement.Proficiency in business intelligence and analytic tools (e.g., Tableau, Power BI).Knowledge of regulatory frameworks such as GxP, GDPR, SOX, or other compliance standards.Expertise in enterprise architecture, system integration, and process optimisation.Deep understanding of financial management, supply chain, and other core ERP-supported business processes.Proficiency in business intelligence and analytic tools (e.g., Tableau, Power BI).Regular travel to various sites across Europe and the US will be required.Qualifications & Experiences:15+ years of experience in ERP management, including leadership roles, with exposure to systems like SAP, Oracle, Microsoft Dynamics, NetSuite, or others.4+ years in a commercial role.Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; MBA or equivalent advanced degree preferred.Knowledge of regulatory frameworks such as GDPR, SOX, or other compliance standards.Familiarity with cloud-based ERP platforms and digital transformation strategies.Professional certifications in ERP systems (e.g., SAP Certified Application Associate, Oracle Cloud Certification). The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.GCS is acting as an Employment Agency in relation to this vacancy. Read less

I am hiring a Service Delivery Manager to oversee and manage the delivery of IT services and ensure... Read more

I am hiring a Service Delivery Manager to oversee and manage the delivery of IT services and ensure operational excellence within the organisation.Key Responsibilities:Service Delivery:User Support: You will ensure high-quality support for IT systems and applications, resolving user issues and requests in a timely manner.Incident and Problem Management: You will manage and resolve incidents and problems in line with ITIL v4 practices, conducting root cause analysis and implementing preventive measures. You will act as incident manager during outages, producing Service Impact Reports to facilitate lessons learned.Change Management: You will oversee and implement changes to IT systems, ensuring minimal disruption to business operations. You will conduct impact assessments and coordinate with stakeholders.Security Management: You will maintain the security of IT systems by implementing and monitoring security protocols, including access controls and regular security assessments.Service Reporting: You will generate and analyse service performance reports to identify trends, issues, and opportunities for improvement.Vendor Management:Vendor Assessment: You will evaluate and manage relationships with IT vendors, ensuring they meet service level agreements (SLAs) and deliver value to the organisation.Contract Management: You will oversee vendor contracts, including procurement, invoicing, and performance monitoring. You will ensure compliance with organisational policies.Vendor Performance Monitoring: You will regularly review vendor performance and conduct audits to ensure adherence to agreed standards and SLAs.Continuous Improvement:Process Optimization: You will identify and implement process improvements to enhance service delivery efficiency and effectiveness.Service Improvement Plans (SIPs): You will develop and execute SIPs to address service gaps and improve overall service quality.Knowledge Management: You will maintain and update documentation, including standard operating procedures (SOPs) and knowledge bases.Project Support:Project Delivery: You will support IT projects, including testing, training, and user access management, ensuring alignment with business objectives.IT Audit Support: You will prepare IT systems for audits, including data collection, hygiene clean-up, and audit response coordination.Other Responsibilities:Invoice and PO Support: You will assist with ICT and AP invoice processing, including vendor payments and contract management.Communication: You will maintain clear and effective communication with stakeholders, including business units, vendors, and IT teams.Key Skills and Competencies:ITIL v4 Expertise: Strong understanding of ITIL v4 practices, particularly in service delivery, incident management, and continuous improvement.Vendor Management: Proven experience in managing vendor relationships, contracts, and performance.Problem-Solving: Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and implement effective solutions.Communication: Excellent verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.Attention to Detail: High level of accuracy and attention to detail, particularly in managing security protocols and audit preparations.Project Management: Experience in supporting IT projects, including testing, training, and user access management.The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.GCS is acting as an Employment Agency in relation to this vacancy. Read less

Role Overview:Represent and deliver SAP FI/CO expertise in any technology initiatives or projects, such as S/4HANA implementation.Key Responsibilities:You... Read more

Role Overview:Represent and deliver SAP FI/CO expertise in any technology initiatives or projects, such as S/4HANA implementation.Key Responsibilities:You will actively participate in workshops.You will define and review requirements and WRICEFs.You will create, contribute to, and review functional and technical design documents.You will contribute to and review configuration rationale documents.You will participate in, deliver, and validate sprint demos.You will identify and support the definition of end-to-end test scenarios.You will participate in system integration testing.You will support and participate in the delivery of functional acceptance testing.You will assist in data migration activities related to SAP FI/CO deliverable.You will provide Business As Usual support as required.You will liaise with other application specialists in case of cross-application processes.You will collaborate with software implementation partners, vendors, third-party specialists, and business users.There may be occasional travel required for the role.This is a hybrid role based in the office, with possible travel to various facilities depending on project needs.Key Outcomes:Team player.Results-oriented.Conceptual thinker with strong analytic and decision-making skills.Ability to translate functional requirements into technical specifications.Strong communicator with effective written and verbal skills.Key Skills & Experience:Over 5 years of experience with SAP FI/CO - design, implementation, rollouts, and support.In-depth knowledge of SAP FI/CO functionality, particularly in logistics companies, covering Accounts Payable, Accounts Receivables, New GL, Bank accounting, Asset accounting, Tax, Controlling (CCA, PCA, Internal Orders, COPA).Expertise in SAP Finance & Controlling configuration and implementation.Proven ability to lead stakeholder engagements.Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.Strong written, verbal communication, and presentation skills.Ability to present and discuss strategies and technical information with both technical and non-technical audiences.SAP S/4HANA Finance & Controlling certification preferred.Proven ability to embrace new technologies and functionality.Willingness to learn on the job and work on areas outside of SAP FI/CO.Additional Desirable Skills:Expertise in Fiori Apps.Experience with SAP S/4HANA implementations on private cloud or hyperscalers.Flexibility to travel to support project initiatives.Knowledge of integration with SD, MM, EWM, Vistex, and VIM. The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401.GCS is acting as an Employment Agency in relation to this vacancy. Read less

I am hiring an IT Project Manager to join my clients team and play a key role in... Read more

I am hiring an IT Project Manager to join my clients team and play a key role in delivering IT projects and system enhancements that support business growth and efficiency. This is an excellent opportunity for someone with a solid foundation in project management who thrives in a collaborative, fast-paced environment.About the RoleIn this position, you will work closely with senior project managers, business analysts, and cross-functional teams to support the planning, execution, and tracking of critical projects. You will play a crucial role in managing the enhancement backlog, ensuring alignment with business goals, and ensuring timely task completion. Additionally, you will drive continuous improvement in project delivery processes.Key ResponsibilitiesProject Management:Support the timely delivery of IT projects and enhancements within scope.Assist in developing project plans, time lines, and resource allocation.Monitor project progress, identifying potential risks or delays.Participate in status meetings and provide stakeholders with updates.Backlog Management:Collaborate with business analysts and engagement teams to manage and prioritise the project/enhancement backlog.Ensure items are well-categorised, scoped, and aligned with business objectives.Coordinate team resources to address high-priority tasks.Document enhancements and maintain clear communication with stakeholders.Stakeholder Collaboration:Facilitate communication between business leads, IT teams, and stakeholders.Organise and support meetings, workshops, and progress presentations.Provide day-to-day project support and respond to stakeholder inquiries.Process Improvement:Work with IT teams to enhance work flows and streamline delivery processes.Risk & Issue Management:Assist in identifying and resolving project risks and issues, escalating as necessary.Maintain risk and issue logs to ensure visibility and accountability.Additional Information:Occasional travel to other business locations may be required.You will also support various ad-hoc tasks and initiatives as needed.What We're Looking For:2-5 years of experience in project management or coordination, preferably in IT or tech-driven projects.Relevant Project Management certification (e.g., PMP, PRINCE2, or similar) is highly desirable.Familiarity with managing backlogs, creating project time lines, and resource planning.Solid understanding of IT systems and business processes.Strong multitasking and organisational skills.A collaborative team player who can work effectively across functions.Flexibility and adaptability to changing priorities.The Next Step for you:Should this position be of interest to you, please forward your CV to Cian Parnell at GCS Recruitment specialists at [email protected] or call on 01901 4401. GCS is acting as an Employment Agency in relation to this vacancy. Read less

Role- Test Manager UAT Type- ContractNature- Remote (willing to visit clients site if required) They are looking for... Read more

Role- Test Manager UAT Type- ContractNature- Remote (willing to visit clients site if required) They are looking for an IT Test Manager to be responsible for overseeing the entire testing process to ensure the highest quality of IT products and services. This role involves planning, coordinating, and executing various testing activities, managing the testing team, and ensuring that all testing efforts align with the project's goals and client requirements. One of the key responsibilities will also include aligning with CLIENTS existing test plan and developing a more detailed version to support this alignment. Main asks is for the testing manager to write scripts and understand requirements of testing which include UAT. Responsibilities-Plan and Coordinate Testing: Develop comprehensive test strategies and plans, including defining test types, tools, and environments.* Estimate Resources and Budget: Assess the time, resources, and budget required for testing activities and ensure they are allocated appropriately.* Set Up Test Environment: Establish and maintain the test environment to ensure it meets the necessary requirements for testing.* Assign and Track Testing Tasks: Delegate testing tasks to team members and monitor their progress to ensure timely completion.* Manage Testers and Combine Results: Oversee the testing team, combine test results, and ensure that all issues are documented and addressed.* Communicate with Clients and Stakeholders: Maintain clear communication with clients and stakeholders, providing regular updates on testing progress and any new requirements.* Monitor Goals and Quality Standards: Ensure that testing activities meet the defined goals and quality standards.* Schedule Status Meetings and Reports: Organize regular status meetings and prepare reports to track testing progress and identify potential bottlenecks.* Make Final Quality Decisions: Evaluate the final test results and make decisions regarding the quality of the product.* Introduce Metrics for Progress and Quality: Implement metrics to measure testing progress and quality, and use these metrics to drive continuous improvement.* Coordinate with Project Team: Work closely with project managers, developers, and other team members to ensure seamless integration of testing activities.* Prepare Final Reports: Compile and present final reports on testing outcomes and recommendations for improvements. Person Skills:* Proven experience in IT test management or a similar role.* Strong analytical and problem-solving skills.* Excellent communication and interpersonal skills.* Ability to work collaboratively with cross-functional teams.* Knowledge of ITIL or other IT service management frameworks is preferred.* Experience with test management tools and planning software such as Monday.com is beneficial. Desired Qualifications:* Bachelor's degree in Computer Science, Information Technology, or a related field.* Certification in software testing or quality assurance.GCS is acting as an Employment Business in relation to this vacancy. Read less

Shannon, Co Clare (Hybrid) Permanent ~30 min from Limerick~60 min from Galway You'll be a senior expert in... Read more

Shannon, Co Clare (Hybrid) Permanent ~30 min from Limerick~60 min from Galway You'll be a senior expert in cloud tech like containers and Kubernetes, helping build and run the behind-the-scenes systems for client's software platform. This platform works across different cloud providers.Client have unique and industry leading offering of (cloud, platform, infra - as a service) collection of online software and tech tools designed to grow with businesses of any size, from small startups to big companies. It connects different tools easily through partnerships, helping businesses become more digital and efficient. Role: Guiding the technical direction and execution for a multi-environment runtime platform.Designing and operating a robust, global platform to support a major SaaS initiative.Requires significant expertise in container orchestration (like Kubernetes) and public/private cloud infrastructure.Leading and fostering growth within a sizable team of platform specialists.Implementing DevOps principles, continuous integration/continuous delivery (CI/CD), and infrastructure automation.Delivering a platform that adheres to relevant security and compliance standards.Working closely with product, development, and other teams. What the Client Seeks:Demonstrated experience leading platform engineering teams and shaping technical strategy.Extensive practical experience with major cloud providers (with a strong emphasis on one in particular), containerisation, and orchestration technologies.Ability to create scalable, resilient, and cost-optimised multi-environment solutions.A deep understanding of and commitment to Infrastructure as Code and CI/CD methodologies.Solid skills in languages such as Python or Go, and scripting in a Linux environment.Awareness of common network and security vulnerabilities.Familiarity with implementing CI/CD and GitOps workflows.Strong ability to convey technical information clearly.Capacity to identify and resolve issues, driving continuous improvement.GCS is acting as an Employment Agency in relation to this vacancy. Read less

Job Description: We are looking for a motivated and enthusiastic IT Support Technician with experience in Microsoft 365... Read more

Job Description: We are looking for a motivated and enthusiastic IT Support Technician with experience in Microsoft 365 to join our team. This role will primarily involve providing technical support to end-users, troubleshooting IT-related issues, and ensuring the smooth operation of our IT systems. The successful candidate will assist in maintaining hardware, software, and network systems while contributing to the overall IT support operations. This is an excellent opportunity for someone early in their IT career to gain valuable experience in a supportive and dynamic environment.Responsibilities:You will provide first-line support to end-users for issues related to Microsoft 365 applications and other IT systems.You will troubleshoot and resolve hardware, software, and network-related issues in a timely manner.You will assist with the setup, configuration, and maintenance of Microsoft 365 accounts and services.You will support users with password resets, email configuration, and other basic IT support tasks.You will assist with the installation and configuration of new software and hardware, ensuring systems are ready for use.You will ensure proper documentation of support cases, solutions, and system configurations.You will collaborate with senior IT staff to resolve more complex technical issues and learn from hands-on experience.You will monitor and maintain IT systems and equipment to ensure minimal downtime.You will assist with routine maintenance tasks, including software updates, system backups, and hardware checks.You will provide excellent customer service, ensuring users are satisfied with IT support and solutions provided.Qualifications and Skills:A basic understanding of IT systems, hardware, and software.Familiarity with Microsoft 365, including Word, Excel, Outlook, Teams, Share Point, and One Drive.Basic troubleshooting skills for both hardware and software issues.Strong problem-solving and analytically skills with a desire to learn and grow.Excellent communication skills, both verbal and written, to support users effectively.A positive, can-do attitude with a willingness to take on challenges and learn new skills.Ability to prioritise tasks and manage time efficiently.A proactive and customer-focused approach to IT support.A degree or certification in IT, Computer Science, or a related field is a plus but not required. For more details or to apply, feel free to contact me directly at 1901 4401 or email me at [email protected] is acting as an Employment Agency in relation to this vacancy. Read less

Job Description: We are seeking an experienced IT Business Analyst with a background in .NET technologies to join... Read more

Job Description: We are seeking an experienced IT Business Analyst with a background in .NET technologies to join our clients team. This role will primarily involve supporting our business systems and actively participating in business systems implementations. The successful candidate will play a crucial role in bridging the gap between business users and technical teams, ensuring the effective utilisation of technology to drive business efficiency and growth.Responsibilities:You will collaborate with business stakeholders to gather and analyse requirements, understanding their needs and translating them into technical solutions.You will conduct thorough business process analysis, identifying areas for improvement and proposing innovative solutions.You will work closely with development teams to define system requirements, ensuring alignment with business objectives and user expectations.You will participate in the implementation and configuration of business systems, ensuring successful delivery within specified time lines and budgets.You will conduct system testing and validation, ensuring the quality and integrity of implemented solutions.You will provide ongoing support for business systems, troubleshooting issues, and addressing user concerns in a timely manner.You will collaborate with cross-functional teams to drive user adoption and facilitate training sessions on implemented systems.You will stay updated on industry trends and emerging technologies, recommending improvements and enhancements to existing systems.You will assist in data analysis and reporting activities, supporting business decision-making processes.Qualifications and Skills:Bachelor's degree in Computer Science, Information Technology, or a related field.Minimum 5-6 years of experience as an IT Business Analyst.Strong knowledge and experience in .NET technologies, including C#, ASP.NET, and the .NET Framework.Familiarity with database management systems, such as SQL Server, and ability to write SQL queries for data analysis.Previous involvement in supporting business systems and participating in business systems implementations.Experience with ERP systems is advantageous.Excellent analytic and problem-solving skills, with the ability to translate complex business requirements into technical solutions.Effective communication skills, both verbal and written, to effectively collaborate with stakeholders at all levels.Ability to work independently, manage priorities, and meet deadlines in a dynamic and fast-paced environment.Knowledge of software development methodologies and agile practices. For more details or to apply, feel free to contact me directly at 1901 4401 or email me at [email protected] is acting as an Employment Agency in relation to this vacancy. Read less