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Position Overview

We are seeking an experienced Technical Program Manager (TPM) to support critical video platform initiatives within a leading entertainment and media organization. This role will drive execution across multiple high-impact programs and platforms, partnering closely with engineering, product, and leadership teams to ensure successful delivery of customer-facing video experiences.

The TPM will play a key role in coordinating complex technical programs, managing dependencies, facilitating planning processes, and ensuring alignment across stakeholders. This is a highly collaborative position requiring strong organizational skills, excellent communication abilities, and the capacity to manage multiple concurrent initiatives in a fast-paced environment.

Key ResponsibilitiesProgram & Delivery ManagementLead and coordinate multiple concurrent technical programs across video platform initiatives.Develop and maintain program plans, delivery schedules, and dependency management frameworks.Track project milestones, risks, issues, and cross-functional dependencies to ensure successful delivery.Drive accountability across teams for committed deliverables and timelines.Facilitate critical path planning and execution activities.Cross-Functional LeadershipPartner closely with engineering teams, product managers, and senior leadership to align priorities and execution plans.Serve as a central point of coordination between technical and business stakeholders.Communicate program status, risks, and key decisions to leadership and cross-functional teams.Support stakeholder engagement and ensure transparency throughout the program lifecycle.Planning & Operational ExcellenceActively participate in quarterly planning, intake processes, Scrum of Scrums, roadmap reviews, and program reporting.Establish and maintain effective governance and reporting mechanisms.Drive process improvements that enhance program execution and delivery efficiency.Support portfolio-level planning and prioritization efforts.Technical PartnershipWork closely with engineering teams to understand technical dependencies and delivery considerations.Collaborate with teams responsible for platform architecture, APIs, microservices, deployments, infrastructure, and operational readiness.Translate technical concepts into clear business and program communications for non-technical stakeholders.Platforms & Program Areas

The TPM will support initiatives across several strategic platforms, including:

Merlin Platform

A metadata platform that powers customer experiences across:

Television contentMoviesListings and guidesMusicLive sportsVideo-on-demand servicesXVP/XDP (Video Platform)

A customer-facing video platform responsible for:

Content deliveryVideo playback experiencesPurchase and cancellation transactionsViewing continuityWatch historyEnd-to-end video experience managementGlobal Platform Initiatives

Support cross-organizational programs and platform modernization efforts, including streaming and device-related initiatives.

Required Qualifications7-10 years of professional experience in Technical Program Management, Program Management, or related roles.Proven experience managing multiple simultaneous, high-priority technical programs.Strong understanding of software development lifecycles and Agile delivery methodologies.Experience managing complex cross-functional dependencies and stakeholder relationships.Exceptional written and verbal communication skills.Strong organizational skills with demonstrated ability to prioritize and context-switch effectively.Experience working directly with engineering and product organizations.Preferred QualificationsFamiliarity with:APIsMicroservices architecturesCloud and infrastructure environmentsData centers and deployment processesPlatform engineering conceptsExperience with:JiraConfluenceSmartsheetExposure to AI-enabled productivity tools for documentation, planning, or stakeholder communications.Experience supporting media, entertainment, streaming, metadata, or video platform products.Success Factors

The ideal candidate will:

Thrive in highly collaborative environments.Demonstrate strong ownership and execution capabilities.Effectively manage competing priorities across multiple workstreams.Build credibility with technical and business stakeholders alike.Navigate ambiguity while maintaining focus on delivery outcomes.Communicate clearly and confidently at all levels of the organization.Location & Work ArrangementPhiladelphia, PA (Headquarters)Hybrid work model with an expectation of approximately 2-4 days per week onsite.Employment TypeContract (Level 4 Technical Program Manager)Long-term engagement with potential for ongoing renewal based on business needs and performance.

GCS is acting as an Employment Agency in relation to this vacancy.

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