Role- Sr IT Manager - Projects and End User SupportType- ContractNature- Onsite in London (Might need to travel... Read more
Role- Sr IT Manager - Projects and End User Support
Type- Contract
Nature- Onsite in London (Might need to travel once or twice a month)
Someone that has experience managing people and leading teams within Service Desk or IT Support.Key role is stakeholder management (both internal and external)Making sure its visible - putting together nice comms around what we are planning to doSimilar experience of running IT Support team.Someone with experience working in a highly regulated environment - Fmcg, finance, banking, pharma.Running process improvements - is mandatory.Technical skills are needed but mainly being a people person for this role.Bit of a jack of all trades roles - person needs to be quick with dealing with escalations - being on the ballSupport meetings and events - both internal and external - being able to coordinate with the businessBusiness would like to implement a software, rollout or upgrade - communication change management (good to have such improvements)Budget planning and managementManaging external vendorsMobile contract that needs to be managed on.
GCS is acting as an Employment Business in relation to this vacancy.
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