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Position Overview

We are seeking a hands-on Transport Technician / Telecom Field Engineer / Network Field Technician to support telecommunications network infrastructure across Long Island.

This is a field-based role focused on the installation, maintenance, testing, troubleshooting, and restoration of telecom transport, fiber, and critical infrastructure equipment.

The ideal candidate will have experience working in a carrier, fiber, cable, or telecommunications environment and be comfortable traveling between network sites, troubleshooting service issues, working with test equipment, and supporting both legacy and modern network technologies.

Key ResponsibilitiesTravel between telecom and network sites throughout the assigned Long Island territory.Install, maintain, test, troubleshoot, and repair telecommunications and network equipment.Support transport technologies including legacy TDM, SONET, Ethernet, IP, optical wavelength, and DWDM environments.Assist with provisioning, turn-up, testing, and restoration of network services.Troubleshoot service-impacting issues and isolate faults across transport, fiber, and network infrastructure.Replace defective cards, modules, optics, and other field equipment.Performfiber testing and inspection using tools such as:OTDRsOptical power metersFiber inspection scopesEXFOViavi / JDSU equipmentSupport network outages, route monitoring, and service restoration activity.Perform basic maintenance around telecommunications critical infrastructure, including DC power and related site systems.Maintain field inventory, spare equipment, tools, test equipment, and truck stock.Document field activity, equipment changes, testing results, and service work.Preferred ExperiencePrevious field-based experience in telecommunications, networking, fiber, or carrier infrastructure.Experience supporting an ILEC, CLEC, MSO, fiber provider, telecom carrier, or similar environment.Hands-on experience with one or more of the following:Fiber optic networksEthernetIP networkingSONETTDMDS1 / T1DS3 / T3Optical transportDWDMWavelength servicesExperience troubleshooting live network or telecom equipment in the field.Familiarity with fiber test equipment and network diagnostic tools.Exposure to telecom power, central office, outside plant, or critical infrastructure environments is beneficial.Relevant Backgrounds

Candidates may come from backgrounds such as:

Telecom Field TechnicianNetwork Field TechnicianField EngineerFiber TechnicianTransport TechnicianCentral Office TechnicianNetwork TechnicianField Service TechnicianOutside Plant TechnicianTransmission TechnicianSpecial Services Technician

Experience with telecommunications carriers, cable operators, fiber providers, utilities, or similar infrastructure organizations is highly relevant.

GCS is acting as an Employment Business in relation to this vacancy.

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Position Overview

We are seeking a Field Engineer to support the installation, testing, troubleshooting, maintenance, and deployment of technical equipment and infrastructure at customer and operational sites.

The Field Engineer will perform hands-on technical work in the field, identify and resolve equipment and system issues, conduct inspections and testing, and ensure installations and maintenance activities are completed safely and according to established procedures.

The ideal candidate is technically minded, comfortable working independently in field environments, and able to communicate effectively with customers, engineers, technicians, and internal teams.

Responsibilities

Install, configure, test, and maintain equipment and technical systems at field locations.

Perform site inspections, equipment assessments, and preventative maintenance.

Troubleshoot and resolve equipment, connectivity, hardware, and system issues.

Diagnose problems using appropriate testing tools and technical procedures.

Perform equipment replacements, upgrades, repairs, and system installations.

Conduct testing and verification to ensure systems are operating correctly.

Support new deployments, service activations, and equipment commissioning.

Respond to service issues and assist with restoration and corrective maintenance.

Work directly with customers and site personnel when required.

Coordinate with engineering, operations, vendors, and other technical teams.

Maintain accurate service records, test results, equipment inventories, and field documentation.

Follow company safety procedures and industry standards while working at customer and operational sites.

Travel to different locations as required to support installations, maintenance, and troubleshooting activities.

What You Will Learn

Hands-on experience with technical equipment and field infrastructure.

Practical troubleshooting and diagnostic techniques.

Equipment installation, configuration, testing, and maintenance procedures.

How to read technical documentation, drawings, and installation requirements.

Professional use of testing and diagnostic tools.

Field service and preventative maintenance practices.

Customer-site communication and technical support.

Safety procedures and best practices for field operations.

Documentation, reporting, inventory, and service-ticket processes.

How technical systems are deployed and maintained in real-world environments.

Opportunities to develop toward Senior Field Engineer, Field Service Engineer, Systems Engineer, Network Engineer, or Technical Operations roles.

GCS is acting as an Employment Business in relation to this vacancy.

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